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ITSM Tooling Uncovered Whitepaper

White Paper Published By: Axios Systems
Axios Systems
Published:  Sep 16, 2010
Type:  White Paper
Length:  9 pages

This exclusive whitepaper is authored by industry expert Sharon Taylor, Chief Architect of ITIL® V3 and President of The Aspect Group Inc. ITSM tools are a major, long-term IT investment. In this whitepaper Sharon goes into detail about the factors that you should consider in deciding when, where and how ITSM tools should support your Service Management strategy. If you answer yes to one or more of the following, you will find this whitepaper an invaluable resource in your decision-making process: * Looking to transform IT from a support function into a strategic contributor? * Running an old / dated version of your ITSM tool? * Facing a significant ITSM tool upgrade / migration? * Tasked with an ITSM technology consolidation project?



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itil whitepaper, choosing itil tools, itil toolsets, it service catalog, itsm tool upgrade, service management systems