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Implementing ITIL with Kaseya Tools

White Paper Published By: Kaseya
Kaseya
Published:  Feb 16, 2011
Type:  White Paper
Length:  16 pages

Kaseya Service Desk provides the logic and tools necessary to guide a company into ITIL – the most widely used standard for the efficient operation of an IT organization. Kaseya Service Desk tools are intuitive and easy to use. The goal for this suite is to give you ITIL in a box. This release includes Incident Management, Service Request Management, Problem Management and Change Management.



Tags : 
kaseya, itil, incident management, service request management, problem management, change management, service desk