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Creating Business Value with Communication-Enabled CRM Processes

White Paper Published By: SAP
SAP
Published:  Mar 28, 2011
Type:  White Paper
Length:  16 pages

Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified interactions across marketing, sales, and service processes.



Tags : 
sap bcm, sap crm, cebp