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Solving the Five Types of Online Customer Struggle with Bruce Temkin

White Paper Published By: Tealeaf
Tealeaf
Published:  Mar 31, 2011
Type:  White Paper

Customer Experience Transformist Bruce Temkin discusses Online Customer Struggle and its effects on site conversion and customer retention. Geoff Galat of Tealeaf gives real-world examples of leading organizations that addressed Customer Struggle to decrease abandonment rates, raise customer loyalty and increase the value of their online channels.



Tags : 
bruce temkin, customer retention, tealeaf, geoff galat, customer struggle, customer loyalty