HIT Consultant Insightful coverage of healthcare innovation
> Bazaarvoice > FOUR SOCIAL TRENDS THAT WILL CHANGE EVERYTHING IN 2012
 

FOUR SOCIAL TRENDS THAT WILL CHANGE EVERYTHING IN 2012

White Paper Published By: Bazaarvoice
Bazaarvoice
Published:  Dec 08, 2011
Type:  White Paper
Length:  17 pages

Leading thinkers in marketing, social, digital, and future business gathered in October with over 500 industry peers at Social Commerce Summit Europe. Together with leaders from the world's top brands, they shared ideas and trends that will shape the future of social as customer-centricity drives the next wave of organisational change.

Discover the predictions and advice they shared in this free report: Social Commerce Trends Report Europe 2012.

You'll learn:

  • The trends guiding social business, and advice for using them to your advantage from top global brands
  • How social is redefining shopping, the Web, and business-to-consumer relationships
  • How to structure your organisation to capture the full value of customer insights
  • How to use data to power customer-centric decisions that benefit every team

You'll also hear from leading thinkers like:

  • Gavin Sathianathan, Head of Commerce Partnerships at Facebook
  • Michael Buck, Executive Director, Marketing Strategy at Dell
  • Jeremiah Owyang, Industry Analyst, Altimeter Group
  • JP Rangaswami, Chief Scientist, salesforce.com
  • David McCandless, Author of Information is Beautiful
  • Plus compelling speakers from 3M, IBM, John Lewis, Ogilvy, Internet Retailing, and more

Learn the trends shaping social business, and how to use them to vault your company ahead of the industry. Download Social Commerce Trends Report Europe 2012 now.



Tags : 
social, social commerce, customer centricity, customer intelligence