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Adding Networks to Integrated Service Management

White Paper Published By: IBM
IBM
Published:  Apr 18, 2012
Type:  White Paper
Length:  15 pages

Integrated Services Management, or ISM, is a major evolutionary force guiding management technology and practice progress in enterprises today. The implications of ISM are broad, but the essence of the initiative is a re-thinking of how IT delivers value to the organization it serves, and a re-framing of all IT contributions around the concept of services.



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