HIT Consultant Insightful coverage of healthcare innovation
> Oracle > Benefits of Web Self-Service
 

Benefits of Web Self-Service

White Paper Published By: Oracle
Oracle
Published:  Nov 01, 2013
Type:  White Paper
Length:  2 pages

Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.



Tags : 
zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content