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Where is the ROI for UC?

White Paper Published By: Windstream
Published:  Apr 03, 2014
Type:  White Paper
Length:  8 pages

What’s the business case for unified communications? The majority of companies (82%) that implement a UC solution earn a positive ROI. Yet, it can be challenging to get key decision makers on board. To build a business case, follow these steps:

  • Determine how your organization will evaluate hard- and soft-dollar savings opportunities.
  • Compare how UC collaboration tools can deliver savings in audio conferencing, video and web conferencing, presence management and carrier costs.
  • Learn how an advanced solution like Communications Enabled Business Processes (CEBP) can help overhaul inefficient business processes by reducing product development times, increasing the volume of transactions, accelerating approval processes and building enhanced customer loyalty.

Identifying these opportunities for savings will help you demonstrate the value of UC to decision makers. Read the whitepaper for more ideas on how to get your organization on board. 

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