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Customer Messaging: Exceed Consumer Expectations and Reduce Costs

White Paper Published By: Live Person
Live Person
Published:  Oct 01, 2015
Type:  White Paper
Length:  12 pages

Customer messaging technology solutions are not new-comers to the rich set of technologies companies use to manage buyer interactions. However, businesses are increasingly adopting customer messaging technology enablers to address rapidly changing buyer needs.

This document will illustrate the business case driving organizations to increasingly adopt and utilize customer messaging. It will also highlight how certain activities, such as concurrency, boost the financial benefits of using these technologies while maximizing customer satisfaction.



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