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Ease Support, Deployment, and Training with Video-Aided Remote Support Tools

White Paper Published By: LogMeIn
LogMeIn
Published:  Oct 08, 2015
Type:  White Paper
Length:  5 pages

Today, technology is making it simpler for IT and support teams to handle those tasks via remote support software tools. The latest development involves providing video-assisted support using the camera on a customer's or an employee's mobile device to quickly identify technical issues that are hard to describe over the phone.

This paper examines the business advantages of adopting this solution to support virtually any product connected or not. 

Download this paper to find out more.



Tags : 
video-aided remote support, ease support, deployment, support virtually, remote support software, logmein