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2018 Professional Services Benchmark Report

White Paper Published By: WorkBook from Deltek
WorkBook from Deltek
Published:  Apr 26, 2018
Type:  White Paper
Length:  246 pages

Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional services organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 20,000 service and project-oriented organizations to chart their course to service excellence.



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professional, services, benchmark, report, productivity, organizations, pso