HIT Consultant Insightful coverage of healthcare innovation
> MindTouch > The 5 Layers of Customer Self-Service
 

The 5 Layers of Customer Self-Service

White Paper Published By: MindTouch
MindTouch
Published:  Mar 18, 2019
Type:  White Paper
Length:  1 pages

How companies can help reduce the friction

When customers can't find what they need, the self-service journey gets real frustrating, real fast. To reduce friction, many organizations are turning to comprehensive knowledge management solutions that extend timely content to every step of the self-service journey.




Tags :