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Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management
    
Clarabridge
Published By: Kaseya     Published Date: May 13, 2015
While seemingly counter intuitive, organizations can actually create IT efficiencies without having to cut service levels by adopting a systems management strategy that embraces the concept of “Discover, Manage, Automate and Validate.”
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kaseya, hybrid, cloud, management, msp, mobile, big data
    
Kaseya
Published By: Cisco Systems     Published Date: Oct 16, 2013
90% of frequent users say that video collaboration saves them several hours of work per week. This white paper helps you understand what steps to take in using video to transform your business and drive productivity. Download Now
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collaboration, cisco, best practices, technology, business success, telepresence, video collaboration
    
Cisco Systems
Published By: Viavi Solutions     Published Date: Apr 01, 2015
Big data projects are becoming reality for nearly every major enterprise. According to a recent survey, 49 percent of respondents say they are implementing, or likely to implement big data projects in the future. Twelve percent already have. With big data comes surprising impacts to your network. The 4 Steps to Surviving Big Data white paper will help you identify problems before they start.
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big data, data projects, network performance, data management, network impact
    
Viavi Solutions
Published By: Allscripts     Published Date: Jun 05, 2013
This paper examines these technologies in the context of a four step process that many successful practices are using to optimize their revenue cycles. The “Four Steps to Transformation” methodology represents the distillation of best practices from thousands of medical groups across the United States who leverage technology to improve their bottom lines.
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physician, revenue cycle, technology, physician compensation, billing, reimbursement, policy and legislation, enterprise resource planning, healthcare reform, care coordination, financial / revenue cycle management, claims processing
    
Allscripts
Published By: F5 Networks Inc     Published Date: Mar 30, 2018
Some organizations have carefully crafted strategies for cloud technology adoption; but for most, their journey to the cloud has been an ad hoc affair. Many have deployed applications in a number of different clouds: public clouds, private clouds, and even combinations of the two. While public and private clouds demonstrate how effective they can be in enabling companies to deploy applications quickly, hybrid cloud strategies prove the value of hosting applications in both cloud and on-premises environments. Similarly, SaaS offerings transform the way businesses interact with customers, partners, and vendors.
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cloud, public, private, technology, organizations, strategies, business
    
F5 Networks Inc
Published By: GoodData     Published Date: Aug 02, 2013
Salesforce provides a tremendous repository of customer information and interactions that’s organized and easily accessed. But that’s not enough! Once you begin to really use it, the questions you ask your salesforce data become more sophisticated. Then you start to uncover holes in your data, reporting strategy and Salesforce analytics itself. Download this white paper for 4 tips that are a surefire way to improve your salesforce analytics.
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sales metrics, how to forecast sales, sales analysis, sales analytics, crm analytics, salesforce reports, salesforce analytics, sales projections, sales kpis, sales prospecting, sales forecasting, sales forecast, sales pipeline, analytics, sales
    
GoodData
Published By: SolarWinds     Published Date: Aug 04, 2015
Best practices for optimal storage performance
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storage, i/o bottlenecks, best practices
    
SolarWinds
Published By: Cornerstone OnDemand     Published Date: Sep 12, 2016
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organizations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the Digital Transformation 2. Rethinking Performance Management 3. Rising Employee Engagement 4. Business Insights Download the brief to learn how you can expand HR's role in boosting company success.
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organisations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the digital transformation 2. Rethinking performance management 3. Rising employee engagement 4. Business insights Download the brief to learn how you can expand HR's role in boosting company success.
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organizations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the Digital Transformation 2. Rethinking Performance Management 3. Rising Employee Engagement 4. Business Insights Download the brief to learn how you can expand HR's role in boosting company success.
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performance management, performance, performance appraisal, employee engagement, goals, reviews, learning management system, performance management software, 360 degree feedback, workforce development, talent management, performance management software
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organisations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the Digital Transformation 2. Rethinking Performance Management 3. Rising Employee Engagement 4. Business Insights Download the brief to learn how you can expand HR's role in boosting company success.
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Cornerstone OnDemand
Published By: CareCloud     Published Date: Sep 23, 2014
Gastroenterology practices today are under immense pressure from the combination of declining reimbursement and rising costs. Among other recent challenges, CMS’s dramatic cuts to the 2014 Medicare reimbursement rates for upper GI endoscopy services dealt a tough blow to gastroenterologists across the country.
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carecloud, gastroenterology, profitability, medicare reimbursement, rising costs
    
CareCloud
Published By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
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online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization, tech support, crm, web self-service, contact center management, virtual agent, knowledgebase, ecommerce, mcommerce, live chat, website optimization, multi-channel branding
    
CodeBaby
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Over–servicing is a very real issue for agencies. As a business whose value is judged on the quality of service, it is all too easy for agencies to always want to go the extra mile for clients, both happy and unhappy. Our research into the creative industry shows that while 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. In this eGuide, we will show you 4 ways to take more control and avoid over–servicing in your agency.
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WorkBook from Deltek
Published By: DocuSign UK     Published Date: Nov 06, 2018
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse. According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
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DocuSign UK
Published By: Five9     Published Date: Jun 14, 2019
An empowered agent workforce that delivers amazing customer experiences makes the difference when customer loyalty is on the line. There is a strong link between customer experience, customer loyalty, and business profitability. That’s why organizations in every industry strive to deliver experiences that customers love. Where is your organization today and how can you lead the digital transformation of customer experience in a way that truly empowers contact center agents to deliver the kind of service that will grow revenue and increase word of mouth about your brand? In this paper, we’ll explore four ways to help you achieve this goal.
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Five9
Published By: HotSchedules     Published Date: Sep 11, 2018
Turnover is a fact of life in the restaurant industry. Studies show that reducing turnover can have a major impact on your restaurant’s profitability but retaining your managers requires an understanding of the problem’s root causes. In some cases managers don’t leave for higher paying jobs, they leave because they’re unprepared for the job at hand. This ebook will dive into ways to equip your managers with the right tools to succeed to increase retention and reduce turnover of your top talent.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
Turnover is a fact of life in the restaurant industry. Studies show that reducing turnover can have a major impact on your restaurant’s profitability but retaining your managers requires an understanding of the problem’s root causes. In some cases managers don’t leave for higher paying jobs, they leave because they’re unprepared for the job at hand. This ebook will dive into ways to equip your managers with the right tools to succeed to increase retention and reduce turnover of your top talent.
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HotSchedules
Published By: Oracle     Published Date: Jul 05, 2017
Your company’s website is up. Servers are churning transactions. The network is pumping data. Life is good. But everything in IT can change quickly. Today’s slightly sluggish network could become tomorrow’s downtime disaster. No matter what challenge may arise, you don’t get extra time, staff, or budget to deal with it. Plus, since the whole company relies on IT, everyone notices when you’re underwater.
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revenue loss, tarnish brand, consumer confidence, dns services, high performing networks, workflow, dns
    
Oracle
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, security, risk reduction, containerization, data security
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, risk reduction, data security, collaboration, containerization
    
Citrix ShareFile
Published By: Eloqua     Published Date: Sep 11, 2013
Event management and data cleansing rising more sharply than all other automated marketing practices.
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oracle, modern marketers, modern marketers, email marketing
    
Eloqua
Published By: ForUsAll     Published Date: Jul 02, 2018
Select a 401(k) provider that saves you time, money, and minimizes your compliance liability. Most importantly, partner with an employee-focused 401(k) provider with a track record of helping more employees join and save in the plan — leaving you with happier employees and a 401(k) plan that makes your benefits package even more attractive. And as you evaluate providers, chat with someone from our team and check out our platform. We help our customers achieve 88% participation rates and save 8% on average.
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ForUsAll
Published By: CrowdTwist     Published Date: Dec 02, 2015
This e-book offers 41 loyalty marketing ideas to help you keep customers engaged with your brand beyond transactions and develop more rewarding relationships.
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crowdtwist, customer loyalty, social media marketing, brand awareness, mobile marketing, customer experience
    
CrowdTwist
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