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Published By: Oracle     Published Date: Jan 22, 2014
More than ever, marketers are being held accountable for demonstrating how marketing investments directly translate into sales. That’s why Modern Marketing is fueled by intelligent data analytics and reporting. Implementing the proper analytics systems can help you make critical decisions regarding which parts of your marketing efforts are working or not, and provide the reporting tools necessary to justify those decisions by connecting them directly with pipeline and revenue. By implementing systems for reporting and intelligence, you can better understand the impact that sales and marketing efforts are having on overall business. You then can refine strategies and develop repeatable processes for success.
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analytics, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
    
Oracle
Published By: Oracle     Published Date: Jan 21, 2014
In this whitepaper on Modern Marketing Strategies, learn the importance of utilizing engagement in your marketing and how to bring effectively bring these tips and action items to your organization!
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engagement, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
    
Oracle
Published By: Oracle     Published Date: Jan 21, 2014
In this whitepaper on Modern Marketing Strategies, learn the importance of utilizing conversion in your marketing and how to bring effectively bring these tips and action items to your organization!
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targeting, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
    
Oracle
Published By: ClickExpress     Published Date: May 01, 2013
We all know that happy workers provide better service. In the service industry, there is an even greater drive to create a happy customer experience—and a field worker’s unhappiness can easily turn into lost productivity and a damaging customer experience. This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line.
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service, field workers, industry, customer, experience, fix, mobility, solutions
    
ClickExpress
Published By: Affirm     Published Date: May 11, 2015
You’ve probably heard that Millennials make up nearly a quarter of the U.S. population, and contrary to popular belief, contribute a sizeable amount to retail sales each year. However, you’ve probably also heard that Millennials think, breathe, act and shop very differently than your traditional customers. Fear not!This article will arm merchants with important insights into the lives of Millennials, and provide helpful tools to convert your Millennial target audience into happy customers.
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millennial shoppers, retail sales, traditional customer, important insights, customer experience
    
Affirm
Published By: Yotpo     Published Date: Aug 12, 2015
Choosing the right reviews solution is one of the most important decisions you’ll make for your business. All reviews solutions are not created equally, so how do you know which one to pick? Learn about your options so you can make the best choice.
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marketing solutions, yotpo, best practices, customer experience, response rates, social integration
    
Yotpo
Published By: Kaleo     Published Date: May 05, 2016
In this eBook, Kaleo sheds light on each of these facts. By the end, you’ll have a clear picture of how Predictive Knowledge Sharing helps your sales teams by connecting them with the resources and expertise they need. Welcome to the next step of sales enablement.
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Kaleo
Published By: ExactTarget     Published Date: Aug 14, 2014
Marketing as you know it will never be the same. There’s a fundamental shift in relationships between brands and customers—fueled by smartphones, social media, and today’s always-on, always-connected mentality. Marketers have access to more customer data (big data) than ever before. But the quantity of data only matters if you’re smart about using it—to power 1:1 customer journeys.
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marketing cloud, target, big data, brands, customers, social media, smartphones, always-on
    
ExactTarget
Published By: Pega     Published Date: Apr 04, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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Pega
Published By: Pega     Published Date: May 24, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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Pega
Published By: Datastax     Published Date: Sep 27, 2019
Smartphones, smart cities, smart homes, smart cars—IoT has triggered a data explosion, and not every enterprise is prepared to handle it. Beyond collecting and analyzing the increasing volume of data, organizations must figure out how to manage the velocity of that data, as well as how to integrate it with multiple data sources. And that’s just scratching the surface of the IoT challenge. To extract business value out of this inpouring of data, and to take full advantage of IoT boosted by new 5G technology, IT organizations must consider five key technologies. In this ebook, you’ll learn about these five technologies and their benefits. To continue to develop and scale your IoT-driven applications, your infrastructure needs to be able to handle sensor data at velocity, keep data close to the edge, maintain 100% uptime, and make it easy to extract business value. The insights you’ll discover in this ebook will not only help you prepare your organization for this reality; they’ll also
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Datastax
Published By: CollabNet     Published Date: Dec 20, 2011
In this ever-changing world of software development, it's critical to keep up with technologies, methodologies and trends. Discover five tested and proven software development practices your team should be utilizing to accelerate software delivery.
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agile, software development, continuous integration, alm, dev teams, accelerate delivery, developers, app dev
    
CollabNet
Published By: Cisco     Published Date: Dec 19, 2016
Prevention is your first line of defense. Make sure your Next-Gen Endpoint Security includes: Global Threat Intelligence – a team of threat hunters detecting the newest threats and uncovering zero-days to keep you protected 24/7 Signature-based AV Detection – let your Next-Gen Endpoint Security solution do all the AV heavy lifting and consolidate protection onto one agent Built-in Sandboxing – get static and dynamic analysis of suspicious threats, without having to deploy a third-party sandbox Proactive Protection – identify and patch vulnerabilities, and analyze and stop suspicious low-prevalence executables before they become real problems
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Cisco
Published By: LogMeIn     Published Date: Oct 08, 2015
This white paper illustrates the best live chat practices that can help make your company’s dream of excellence a reality.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: ComCorp     Published Date: Oct 08, 2009
Hiring a search engine optimization firm can be a difficult process. A skilled SEO firm will help you significantly increase the impact of your web presence, while a lesser firm will waste your money, and damage your online reputation. Yet, at least from the outside, the two can look relatively similar.
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seo, search engine, sem, search marketing, search engine marketing, meta, meta tags, natural search
    
ComCorp
Published By: IBM     Published Date: Jan 20, 2015
Discover five tips for success with customer analytics, and how a better understanding of your customers in context increases revenue and deepens loyalty.
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customer analytics, sales cycle, best practices, customer experience analytics
    
IBM
Published By: newrow_     Published Date: Jan 28, 2015
Watch this webinar today and enjoy some thoughts and ideas on how to keep your trainees engaged during a training session!
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employee engagement, employee training, best practices, employee training programs, hr solutions
    
newrow_
Published By: Oracle     Published Date: Oct 15, 2015
This brief will act as your roadmap with tips about how best to utilize people, processes, and technology to improve your company’s sales performance.
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Oracle
Published By: Dell APAC     Published Date: Mar 01, 2019
From the desk to the meeting or somewhere in between, they always get the job done and exceed expectations every time. They excel with powerful technology to keep them on task, so that’s exactly what we give them. Here are more tips on how to keep them in the zone.
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Dell APAC
Published By: Citrix ShareFile     Published Date: Jul 24, 2017
Known popularly as “Bring your own device”, or BYOD, the practice of working from personal devices is growing at a rapid pace.. And while security is real concern with BYOD, a recent survey found that employees are actually more cautious when using a personal device for work purposes
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personal device, byod, survey
    
Citrix ShareFile
Published By: Akamai Technologies     Published Date: Mar 10, 2016
This quick read highlights the top five realities and challenges faced by global manufacturers.
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manufacturing, akamai technology, collaboration, best practices
    
Akamai Technologies
Published By: Genesys     Published Date: Feb 12, 2019
Abbiamo chiesto a una serie di analisti e figure di riferimento del settore di indicarci quali saranno secondo loro le tendenze chiave relative all’engagement del cliente a partire dal 2017. Da tecnologie all’avanguardia come l’IoT e i Bot fino a nuove interpretazioni di idee del passato, i temi caldi indicati hanno fatto emergere cinque trend fondamentali destinati a ridefinire il futuro della Customer Experience. In questo ebook, scoprirai: I cinque trend che avranno il maggiore impatto sulla Customer Experience Come usare il machine learning per identificare tendenze e modelli utili a offrire un’eccezionale Customer Experience di nuova generazione Come avere un contact center all’avanguardia e adattarlo alle esigenze in rapida evoluzione dei clienti
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Genesys
Published By: Olapic     Published Date: Jun 05, 2018
Olapic is an innovator in visual content solutions, offering the technology and expertise to help brands create authentic, personalized, and effective customer experiences along their entire journey. Through user-generated content – content that is earned from consumers; influencer-generated content – content that is requested from specific creators; and enhanced branded content – existing image or long-form video content that is transformed into short form videos, Olapic helps brands get the right visual content, use it across marketing channels, and understand its impact on performance and ROI.
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user generated content, content marketing, marketing trends, visual marketing, video marketing, brand building, brand marketing, social media marketing
    
Olapic
Published By: Dell     Published Date: Jul 30, 2012
This Executive Brief is one of five installments in this series that will examine trends you need to include in your IT planning in 2012.
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disaster recovery, integrated management, service mangement, cloud computing, deskto virtualization, multivendor solutions, virtual appliances, virtualization
    
Dell
Published By: Dell     Published Date: Mar 02, 2012
By now the fundamentals of computer and network security are familiar to almost everyone who interacts with a PC on a regular basis: install antivirus software, choose good passwords and protect them and download and install software updates. Despite these measures, businesses of all sizes continue to suffer security breaches.
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dell, mobile data, mobile devices, smartphones, it planning, technology, it management, small business
    
Dell
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