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Published By: Bazaarvoice     Published Date: Aug 01, 2014
How do shopping holidays like Cyber Monday and Boxing Day affect review usage? What does review traffic reveal about back-to-school shopping? Download The Conversation Index to see how customer conversations impact the global shopping seasons.
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bazaarvoice, holiday sales, growth, cyber monday, boxing day, review usage, traffic
    
Bazaarvoice
Published By: Dynatrace     Published Date: Dec 16, 2015
DevOps 1.0 was a great way to get people thinking about the necessary transformation we learned from lean manufacturing in the ‘80s. Now it’s time to evolve to DevOps 2.0
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dynatrace, application development, devops, operations
    
Dynatrace
Published By: Monetate     Published Date: Oct 11, 2018
Product recommendations are a proven way for marketers to drive sales, boosting the revenue potential of every shopping experience and increasing customer engagement overall. However, most current recommendations tools have not kept up with the level of personalization that customers have come to expect, and they often fall short of the precision that marketing teams need to create meaningful business impact. It may be time to reevaluate whether your solution is doing all it can to meet the needs of your customers and your team.
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product, recommendation, solution, customer, experience, monetate
    
Monetate
Published By: Monetate     Published Date: Oct 12, 2018
Product recommendations are a proven way for marketers to drive sales, boosting the revenue potential of every shopping experience and increasing customer engagement overall. However, most current recommendations tools have not kept up with the level of personalisation that customers have come to expect, and they often fall short of the precision that marketing teams need to create meaningful business impact. It may be time to reevaluate whether your solution is doing all it can to meet the needs of your customers and your team.
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product, recommendation, solution, customer, experience, monetate
    
Monetate
Published By: Freshdesk     Published Date: Aug 15, 2016
A Zombie-apocalypse is not something that keeps most support teams paranoid about. After all, it isn’t something that happens every day. But that is exactly what’s so scary about it? Zombie attacks can stem out of pretty much anything, right from a barrel of toxic gas that was accidentally opened, to a Black Friday sale with deep discounts on the latest gadget. And you can be pretty sure that the attack is going to start quick and grow big with very little warning. Unless your support team is ready when it strikes, you might wake up the next morning to find a burnt-up help desk, and a lot fewer customers. So how can you can you get your customer support to be ready for the zombie apocalypse? This guide will walk you through everything you can and should do to make your support team proactive before the zombies rise, effective during the attack, and heroes after.
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Freshdesk
Published By: DIR Incorporated     Published Date: Jan 13, 2011
Many companies have a goal of creating messages with "viral" appeal and content. The value of viral sharing is that a message is broadcast and passed along from one person to the next to a rapidly growing audience. This is in
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viral marketing, social media, online marketing, interactive marketing, dir incorporated
    
DIR Incorporated
Published By: BI WORLDWIDE     Published Date: Nov 18, 2015
As we head into a new year, here are the latest trends to ensure your employees get recognized at the right time - and with the right message - in an impactful way.
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recruitment, retention, employee engagement, service anniversary experience, service award, service award investment, employee recognition
    
BI WORLDWIDE
Published By: Salesforce Pardot     Published Date: Sep 09, 2014
It’s a common misconception that marketing automation is only for marketers, and that sales will be left with yet another system to learn how to use. This couldn't be further from the truth — in fact, it only takes a few hours for sales reps to learn everything they need to know to get the most out of an automation system.
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marketing automation, sales teams, lead qualification, lead nurturing, tracking, cold calls
    
Salesforce Pardot
Published By: LogMeIn     Published Date: Jul 18, 2014
Best practices for Agents and Admins providing tips for building a live chat service.
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boldchat, livechat, customer support, tips for building live chat
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
This paper reveals 67 expert tips to help agents and administrators alike provide superior service via live chat.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: GoToWebinar     Published Date: Oct 08, 2013
What’s the one thing that could make webinars even better? Presenting in high-definition video. The benefits of using video in a webinar are numerous, some of which may even surprise you. This 1080 Group brief shares 7 ways presenter video can help you improve your webinars and impress your audience.
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1080 group, webinar, communication, tips, presenting, business presentation, demand content, webinar tips, presenter, interactions, online, gotowebinar
    
GoToWebinar
Published By: Cobalt Networks     Published Date: Jan 23, 2015
7 Best Practices for Buying Colocation is a step-by-step handbook for organizations actively selecting a colocation provider. It offers tips and tricks from experienced colocation buyers to help you narrow down your choices, see through the sales pitches, and select the colocation vendor who will best suit your needs.
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buying colocation, business needs, experience buyers, sales pitches
    
Cobalt Networks
Published By: SAS     Published Date: Aug 03, 2016
When was the last time you had an outstanding customer experience? Perhaps you hesitated before answering. Now, think for a minute about your customers – would they hesitate before answering the same question about your business? If you think the answer might be yes, it’s time to consider the customer journey.
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best practices, customer service, service platform, productivity
    
SAS
Published By: CareCloud     Published Date: Aug 13, 2013
Installing your first practice management system or upgrading to a different system with the features described above is one major step toward improving your practice’s accounts receivable operations.
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accounts receivable management, medical accounts, practice management systems, operations, billing, practice management
    
CareCloud
Published By: Urban Airship     Published Date: Jul 15, 2012
We believe Good Push is so important that-drawing from our extensive interactions with push-enabled publishers and push consumers-we've created a set of best practices that we call our 7 Tenants of Good Push.
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marketing, push marketing, publishers, consumers, marketing campaigns
    
Urban Airship
Published By: Urban Airship     Published Date: Mar 15, 2013
At Urban Airship we believe Good Push is so important that—drawing from our extensive interactions with push-enabled publishers and push consumers—we’ve created a set of best practices that we call our 7 Tenants of Good Push.
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smartphones, push messaging, mobile, rich applications, mobile applications
    
Urban Airship
Published By: ChannelAdvisor     Published Date: Jan 22, 2019
In this eBook, we’ll walk you through proven practices for supercharging your success across mission-critical marketing, selling and fulfilling activities.
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ecommerce, retail, marketplace, amazon, advertising
    
ChannelAdvisor
Published By: Data Center Frontier LLC     Published Date: Nov 11, 2019
Data center cable management is often considered a problem reserved for network engineering teams, but bad cable design can wreak havoc across your entire enterprise. “Spaghetti” cabinets and other symptoms of ill-considered cabling make it more difficult to complete equipment installations, troubleshooting, and maintenance. They can create an unsafe operating environment for your equipment by restricting airflow to racks, trapping dust, keeping cables warm, and making it impossible to understand at a glance how your devices are connected. Bad cable management practices can even hinder modern data center environments from adapting to new technologies like IoT and big data, provisioning IT resources on demand to support business innovation, and utilizing data center capacity to promote scalability, efficiency, and cost effectiveness.
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Data Center Frontier LLC
Published By: Act-On     Published Date: Sep 19, 2014
Content drives business, and at any given moment buyers are searching for information that will inform them, educate them, or help them solve a problem. Marketing content needs to speak to the needs of your prospects and customers while being geared to targeted points in your sales process. This guide gives you the top seven characteristics - and also gives you the seven best practices for developing content that resonates with your target audience, no matter where they are in the buying cycle.
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marketing content, business, solve, information, prospects, customers, educate, inform, sales process, guide, characteristics, marketing, targeted, points, audience, buying cycle
    
Act-On
Published By: Attunity     Published Date: Feb 12, 2019
Read this checklist report, with results based on the Eckerson Group’s survey and the Business Application Research Center (BARC), on how companies using the cloud for data warehousing and BI has increased by nearly 50%. BI teams must address multiple issues including data delivery, security, portability and more before moving to the cloud for its infinite scalability and elasticity. Read this report to understand all 7 seven considerations – what, how and why they impact the decision to move to the cloud.
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cloud, business intelligence, analytics, cloud data, data lake, data warehouse automation tools, dwa, data warehouse, security and compliance, data movement, hybrid cloud, hybrid cloud environment, cross-platform automation, portability
    
Attunity
Published By: Logicalis     Published Date: Mar 07, 2014
Learn the top trends and concerns for choosing the right service desk provider.
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logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience, customer satisfaction
    
Logicalis
Published By: Logicalis     Published Date: Mar 27, 2014
Learn the top trends and concerns for choosing the right service desk provider.
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logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience, customer satisfaction
    
Logicalis
Published By: Aspect Software     Published Date: Nov 06, 2014
Learn about the 7 critical capabilities to look for when deploying a cloud contact center solution.
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aspect, cloud, cloud contact center, contact center, customer service
    
Aspect Software
Published By: Steelwedge     Published Date: May 12, 2014
7 critical factors for developing an integrated business process that drives collaboration and unied focus across multiple divisions and departments to align operational planning with financial planning.
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steelwedge, s&op, integrated business process, financial planning, sw2
    
Steelwedge
Published By: Quovant     Published Date: Jul 09, 2019
Your legal e-billing is an important way to track and monitor your legal spend. It is how you know how much your legal services cost, but also what outside counsel is doing and how they are performing. This should give you ample information to decide how to manage these outsourced professionals. With the right e-billing software, you can bring powerful insight into this area of your business.
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Quovant
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