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active management

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Published By: Compuware     Published Date: Aug 30, 2013
Highly complex, modern applications are being brought to market faster than ever before. With DevOps accelerating release cycles, itís harder than ever before to find and fix performance issues from reaching production. This paper discusses the selection requirements and benefits for a common APM platform to be used for proactive lifecycle-based performance management across development, test and production.
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Compuware
Published By: Dell     Published Date: Jul 30, 2012
Although you may be aware of the many new features Windows Server 2008 R2 offers, you may not know which ones are the most valuable for the data center.
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hyper-v, server core, bitlocker, microsoft, data encryption, data center, data management, active directory, single sign-on, ad fs, sso, powershell, it environment, it management, wds, dell, windows deployment services, remote desktop services, rds, vdi
    
Dell
Published By: Interactive Intelligence     Published Date: Oct 03, 2011
To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.
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interactive intelligence, workforce management, acd, schedule, forecasting, wfm, processes, best practice
    
Interactive Intelligence
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