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Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : 
home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : 
home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Dassault Systèmes     Published Date: Jun 19, 2018
This white paper outlines a framework that emphasizes digitization and business transformation and the new opportunities pull processes bring. The mechanism of “Pull” processes—those triggered by an actual event instead of a forecast—is nothing new. It is at the heart of many successful manufacturing strategies. Recent technological advances in digitization, including the harnessing of Big Data analytics, the use of the cloud, Business Process Management (BPM), social media, IIoT, and mobility, have extended the power of Pull beyond Lean manufacturing. In the wake of the current technological innovation wave, it is not uncommon for manufacturers to not know what next step to take. In light of these new developments, this white paper will focus on the mechanism of business transformation enabled by these technologies, which can be attributed to two major forces: the power of Pull and digitization. Nine practical applications are detailed, showing how innovative manufacturers can better
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Dassault Systèmes
Published By: Kronos     Published Date: Sep 20, 2018
Advanced analytics tools can help SMB retailers trim expenses while simultaneously improving shopper/associate engagement. Armed with big data insight into the performance of individual associates and stores small- and mid-size retailers can close the gap on the industry’s biggest players. Download this Retail IQ report and discover how retailers both big and small can benefit from cutting-edge insight into the performance of their workforce to better schedule, plan and assign tasks.
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Kronos
Published By: Kronos     Published Date: Sep 20, 2018
If you’ve tried managing your retail operation’s labor performance without reliable, real-time data, you know the costly shortcomings of this approach. Tap into clear, easy-to-access workforce data — a single view of all elements of your workforce that empowers you to make effective decisions and protect your bottom line. Workforce Analytics for Retail transforms labor and sales data into meaningful business intelligence. Learn how managers can make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
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Kronos
Published By: Pure Storage     Published Date: Apr 18, 2018
Everybody’s talking about big data. Huge promises have been made about its role in driving enterprises forward. But few organizations are realizing its true benefits. For those able to put data to good use, there’s much to be excited about. Data is transforming not only businesses, but entire industries, and the world as we know it. Today organizations are harnessing big data to do things like transform healthcare, provide eyesight for the visually impaired, and bringing us closer to autonomous cars
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Pure Storage
Published By: Pure Storage     Published Date: Apr 18, 2018
Apache Spark has become a critical tool for all types of businesses across all industries. It is enabling organizations to leverage the power of analytics to drive innovation and create new business models. The availability of public cloud services, particularly Amazon Web Services, has been an important factor in fueling the growth of Spark. However, IT organizations and Spark users are beginning to run up against limitations in relying on the public cloud—namely control, cost and performance.
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Pure Storage
Published By: Q2 eBanking     Published Date: Jul 30, 2017
Many financial institutions see their customer data as one of their most valuable assets. Unlocking insights from that data helps FIs understand, anticipate and offer account holders the products and services they truly need. A major trend to unlocking customer insights is using machine learning to surface the behavioral intelligence buried in the large amount of account holder transactional data captured each and every day. In this paper, learn how a group of talented, enthusiastic analysts with an open approach to data can yield some very interesting and extremely valuable and actionable results. This approach, championed by Q2 Executive Vice President and CTO Adam Anderson, has led to a new platform, Q2 SMART, which provides powerful behavioral analytics for financial institutions, enabling growth while providing account holders with real value.
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Q2 eBanking
Published By: Google     Published Date: Dec 03, 2018
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data. Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
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Google
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Nous avons tous vécu cette expérience. Nous nous habituons tellement à la manière dont les choses se font que nous ne remettons pas souvent en cause les raisons pour lesquelles nous les faisons
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Découvrons comment les premiers adeptes de ces technologies ont su gérer avec succès les API pour générer de la croissance.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Banques, gestionnaires de patrimoines, établissements de crédit et autres institutions financières. Tous constatent d’importants changements, conséquence d’une évolution de la demande et du nouvel arsenal réglementaire. Ces entreprises sont tenues de revoir leurs priorités, leurs processus et leurs produits, avant de jeter les bases de leur future réussite. La solution ? Les logiciels.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
L’économie des applications oblige les entreprises à se transformer. Pour saisir de nouvelles opportunités de croissance, elles s’ouvrent sur l’extérieur et partagent des données et applications sélectionnées avec des développeurs, des partenaires, des appareils mobiles, le Cloud et l’Internet des objets. Cette transformation contribue à redonner de la valeur aux données héritées : dans l’économie des applications, une organisation qui parvient à exploiter ces données d’une nouvelle manière pourra faire émerger de nouvelles opportunités de revenus.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Les API ne sont pas une technologie nouvelle, mais dans le monde numérique actuel, elles occupent une place croissante et deviennent essentielles pour chacune des facettes de l’entreprise. Dans ce contexte, il est logique que de plus en plus d’entreprises cherchent à gérer efficacement ces API. Mais à quoi ressemble une solution efficace de gestion des API ?
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
CA Live API Creator vous fournit les trois éléments nécessaires à chaque prototype d’application : • Base de données • Logique métier • Interface utilisateur Base de données : la vôtre ou la nôtre Vous pouvez utiliser votre base de données existante ou une base de données créée pour vous dans le Cloud par CA Live API Creator. Quoi qu’il en soit, vous êtes rapidement opérationnel.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Aujourd’hui, le numérique est omniprésent : Cloud, appareils mobiles, réseaux sociaux et Internet des objets modifient notre manière de travailler et de nous divertir.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: Insight Software     Published Date: Mar 14, 2018
xxxx
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kpi, business, data, analytics, metrics, hubble
    
Insight Software
Published By: Insight Software     Published Date: Mar 14, 2018
xxx
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company, data, organization, analytics, metrics, hubble
    
Insight Software
Published By: Forcepoint     Published Date: Jan 03, 2019
We are only beginning to see the impact of predictive analytics upon cybersecurity – especially for insider threat detection and prevention. Watch this webcast where we examine the technologies which make predictive analytics valuable, along with ethically minded guidance to strike the balance between vigilance and privacy.
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Forcepoint
Published By: Group M_IBM Q1'18     Published Date: Dec 19, 2017
There can be no doubt that the architecture for analytics has evolved over its 25-30 year history. Many recent innovations have had significant impacts on this architecture since the simple concept of a single repository of data called a data warehouse.
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Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
For increasing numbers of organizations, the new reality for development, deployment and delivery of applications and services is hybrid cloud. Few, if any, organizations are going to move all their strategic workloads to the cloud, but virtually every enterprise is embracing cloud for a wide variety of requirements. To accelerate innovation, improve the IT delivery economic model and reduce risk, organizations need to combine data and experience in a cognitive model that yields deeper and more meaningful insights for smarter decisionmaking. Whether the user needs a data set maintained in house for customer analytics or access to a cloud-based data store for assessing marketing program results — or any other business need — a high-performance, highly available, mixed-load database platform is required.
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cloud, database, hybrid cloud, database platform
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Jul 05, 2018
Scalable data platforms such as Apache Hadoop offer unparalleled cost benefits and analytical opportunities. IBM helps fully leverage the scale and promise of Hadoop, enabling better results for critical projects and key analytics initiatives. The end-to- end information capabilities of IBM® Information Server let you better understand data and cleanse, monitor, transform and deliver it. IBM also helps bridge the gap between business and IT with improved collaboration. By using Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of- impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time. Since its inception, Information Server has been a massively parallel processing (MPP) platform able to support everything from small to very large data volumes to meet your requirements, regardless of complexity. Information Server can uniquely support th
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IBM
Published By: IBM     Published Date: Jul 09, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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IBM
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
There are three things that senior executives in the financial services industry want from their investments in computing systems. They are the same three things these institutions require for their very survival. First is unwavering security. The integrity of customer accounts and records is paramount to maintain trust across the financial ecosystem. Cybercrime is anathema to the core function of banking and cannot be tolerated. Next is captivating, personalized experiences based on real-time data analytics leading to instantaneous customer fulfillment. And finally, there is the essential delivery of these secure experiences while providing a cost and efficiency advantage over competing solutions
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Group M_IBM Q418
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