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Published By: Senn Delaney     Published Date: Dec 15, 2009
A positive customer experience is a critical competitive differentiator it today's stuttering economic climate. Yet consumers are giving companies a failing grade at a time when the need to be customer centric is being put to the test as never before. This whitepaper by Senn Delaney partner and executive vice president Bill Parsons helps leaders consider whether their company's culture is really as customer-centric as it should be.
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senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement
    
Senn Delaney
Published By: Senn Delaney     Published Date: Sep 05, 2008
It's become a business imperative to maximize operational effectiveness, trim costs, standardize and streamline processes, achieve economies of scale and increase competitive advantage. Today's most successful leaders do this in a way that balances the greater good of the enterprise with the competing demands of their autonomous businesses that must respond to the individual needs of their markets. A more collaborative model that helps leaders of complex businesses to maximize effectiveness is gaining traction. Four prominent business leaders discuss their challenges and successes in shifting to this shared business model.
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senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement
    
Senn Delaney
Published By: Salesforce.com     Published Date: Jul 16, 2013
Sales managers have faced the same challenges since long before CRM applications were invented. However, new tools and technologies are making their jobs easier. The future of sales performance management is integrated with CRM and social collaboration. It helps managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results.
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sales force automation, sales performance management, social performance management, crm applications, social collaboration
    
Salesforce.com
Published By: Sitrion     Published Date: May 11, 2016
Internal communications is critical to your company’s success. And aligning your employees behind your vision, your strategy, and driving daily productivity helps you to get there. Yet, this only works if you can communicate effectively with them. Download this white paper to learn more about how mobile drives internal communications success.
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Sitrion
Published By: Red Hat     Published Date: May 11, 2016
OpenShift Enterprise by Red Hat® is an application platform to help organizations develop, deploy, and manage existing and container-based applications seamlessly across physical, virtual, and public cloud infrastructures. Built on proven open source technologies, OpenShift Enterprise helps application development and IT operations teams modernize applications, deliver new services, and accelerate development processes.
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red hat, openshift, enterprise, data sheet, application, cloud
    
Red Hat
Published By: Red Hat     Published Date: Jun 23, 2016
OpenShift Enterprise by Red Hat® is an application platform to help organizations develop, deploy, and manage existing and container-based applications seamlessly across physical, virtual, and public cloud infrastructures. Built on proven open source technologies, OpenShift Enterprise helps application development and IT operations teams modernize applications, deliver new services, and accelerate development processes.
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technology, best practices, data, productivity
    
Red Hat
Published By: VMware     Published Date: Jul 01, 2016
Higher education is in the midst of fundamental changes that are reshaping the future of both the mission and the business. As technology helps campuses better reach beyond their traditional physical borders, decision-makers expect IT to offer the solutions and leadership needed to deliver better services to students, staff, and researchers while simplifying IT costs and responsibilities. This solution brief addresses how vCloud Air built on the popular vSphere virtualization platform, is helping higher education IT respond to today’s performance, manageability, and security challenges.
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vmware data center, vcloud air, vsphere, hybrid cloud, public cloud, private cloud, disaster recovery, data center extension, data center replacement, date center modernization, virtual private cloud
    
VMware
Published By: Microsoft     Published Date: Jul 07, 2016
Enable, protect, and manage mobile productivity Protecting email and other corporate data on mobile devices—without bogging down workers—is one of today’s biggest challenges faced by IT pros today. With the massive, global proliferation of mobile devices, it can be a struggle to manage and secure these devices and your data, both on approved enterprise applications and shadow IT. Download this free e-book to learn how to control the uncontrollable and create a solution that: • Enables continuous management, so your employees are more productive. • Offers threat protection, so you can detect abnormal user behavior, suspicious activities, known malicious attacks, and security issues right away. • Guards against data leakage. • Provides security after loss or theft of mobile devices. • Helps protect your Microsoft Office email, files, and apps.
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mobile devices, enterprise, best practices, management
    
Microsoft
Published By: Microsoft     Published Date: Jul 07, 2016
Before you transform your business with mobility services, you need to consider both the management and security challenges you’ll face from the combination of mobile devices and cloud-based apps. In this IDC report, you’ll examine enterprise mobility management technology—offered through solutions such as the Microsoft Enterprise Mobility Suite—and how it helps manage the security risks of your mobility strategy. Learn about these critical benefits: • Provisioning and configuration devices and users—across platforms • Ensuring only authorized users access data with identity system integration • Ensuring only compliant devices access the corporate network through conditional access policies • Allowing mobile applications to deploy in a more secure, streamline manner with enterprise app stores • Providing security for data at rest, within workflows or over wireless networks, using granular policies around applications
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mobile, cloud, best practices, productivity, technology
    
Microsoft
Published By: CA Technologies     Published Date: Nov 02, 2016
Keeping up with the new pace of change requires building agility into your business to adapt to change faster, while carefully overseeing your investments. The integrated solution of CA Project & Portfolio Management (CA PPM) and CA Agile Central (formerly Rally) helps you effectively balance agility and governance by connecting the work of agile teams to your enterprise portfolio. Supporting an evolutionary approach to adopting agile, the solution lets you continue using traditional methods, while growing agile adoption to deliver on portfolio investments faster—with higher quality and predictable business results. A holistic view across all projects helps portfolio managers optimize budgets and resources for maximum return on investment.
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CA Technologies
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
In too many organizations today, innovation isn’t happening fast enough. Within these businesses, skills are siloed and resources are misaligned. As businesses seek to speed innovation and meet their growth and revenue targets, they have to get maximum utility out of all their investments—including in the areas of IT infrastructure, product development and human resources. This buyer’s guide is intended to help those decision makers tasked with making this critical buying decision—focusing on the characteristics that help enterprises address both their immediate and long term needs. This guide shows how leveraging a PPM platform that delivers both top-down, strategic portfolio management, as well as bottom-up project management capabilities, helps organizations maximize their ROI over the long term.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
At a Glance To excel as resource manager, you need to quickly find the right talent to solve the right problems at the right time. CA Project & Portfolio Management (CA PPM) provides you with the modern resource management functions you need to maximize your company’s most valuable assets: the people. Modern, simple and powerful, CA PPM helps you work smarter by region, department, project, role and skill set.
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CA Technologies EMEA
Published By: ServiceNow     Published Date: May 14, 2019
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business? See how ServiceNow helps customers seamlessly connect their IT infrastructure to transform the customer experience for business stakeholders.
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ServiceNow
Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
In the 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA technologies, Chef Software, Clarive, CloudBees, electric Cloud, Flexagon, Hewlett packard enterprise (Hpe), IBM, Micro Focus, Microsoft, puppet, Red Hat, VMware, and Xebialabs — and researched, analyzed, and scored them. We focused on core features, including modeling, deploying, managing, governing, and visualizing pipelines, and on each vendor’s ability to match a strategy to these features. this report helps infrastructure and operations (I&o) professionals make the right choice when looking for CDRA solutions for their development and operations (Devops) automation.
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CA Technologies_Business_Automation
Published By: VMware     Published Date: Dec 10, 2018
As agencies continue to modernize data center infrastructure to meet evolving mission needs and technologies, they are turning to agile software and cloud solutions. One such solution is hyper-converged infrastructure (HCI), a melding of virtual compute, storage, and networking capabilities supported by commodity hardware. With data and applications growing exponentially along with the need for more storage capacity and flexibility, HCI helps offset the rising demands placed on government IT infrastructure. HCI also provides a foundation for hybrid cloud, helping agencies permanently move applications and workloads into public cloud and away from the data center.
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VMware
Published By: Intapp     Published Date: Jan 09, 2019
Intapp Time provides superior business intelligence thatchangesyour firm’sfundamental relationship with time.Thisunified suite of applications gives timekeepers access to time data and capture wherever they are: in the office, on a mobile device, online and offline.It is user-centric, offering a completely automated option while fullysupporting hands-on tracking—contemporaneous or reconstructionist.Intapp Time helps your business mine time data to reveal new sources of revenue, inform staff decisions, increase project efficiency, and reduce time leakage.
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business, business intelligence, time, tax, time for tax, intapp, applications, time data, automation, reporting, timekeeping, audit, accounting, consulting, professional services, active time capture, passive time capture, time tracking
    
Intapp
Published By: Google     Published Date: Oct 26, 2018
This Forrester research looks at how 7 full-stack public cloud development platform providers perform against a 31-criteria evaluation. The most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and Oracle — were researched, assessed, and scored. Download the complete report and find out how each provider measures up and helps application development and delivery professionals make the right choices.
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Google
Published By: Oracle Analytics     Published Date: Oct 06, 2017
Business decision making is undergoing a data-infused renaissance. Organizations are tired of the limitations of spreadsheets and dealing with long IT business intelligence (BI) development cycles just to gain access to the data they need now. Fortunately, with the advent of visual analytics and discovery tools (many offered in the cloud), the journey to data insight is getting simpler and faster. Rather than trying to divine meaning from a group of predefined reports or simple static dashboards, visual analytics helps users gain insights from data more quickly using intuitive data visualization. Increasingly, visual analytics tools provide easy-touse data preparation features for better data access. They support collaboration, mashups, and storytelling. TDWI Research sees growing interest in applying more modern, up-to-date tools for working with data.
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Oracle Analytics
Published By: CA Technologies     Published Date: Aug 24, 2017
In our 28-criteria evaluation of application performance management (APM) solutions, we identified the 14 most significant vendors — AppDynamics, AppNeta, BMC Software, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise (HPE), IBM, ManageEngine, Microsoft, Nastel Technologies, NetScout, New Relic, and Riverbed Technology — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice for their organization.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 09, 2015
Today’s organizations are challenged to be the first to market with ‘The Next Big Thing’. They must innovate with new and unique services to satisfy customer demands and differentiate themselves in the marketplace. Software drives that innovation and has turned every organization into a software organization. This Executive Brief describes how the efficient collaboration between the development and IT operations teams can bring high-quality applications to market as quickly as possible. The CA Application Delivery suite helps organizations achieve collaborative DevOps through innovative technology tools used to: •Accelerate application development by removing constraints with CA LISA® Service Virtualization. •Expedite release time with CA LISA® Release Automation. •Improve application testing and quality with CA LISA® Pathfinder
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CA Technologies
Published By: Dell & Microsoft     Published Date: Aug 14, 2013
Employees are increasingly bringing their own devices to work and accessing corporate IT resources from home. Windows Server 2012 helps mitigate potential security, use and control issues and makes implementing a BYOD strategy easier.
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secure mobility, windows server, security
    
Dell & Microsoft
Published By: Akamai     Published Date: Mar 08, 2017
Akamai has delivered the world’s largest and most viewed live events for nearly 15 years. Leveraging this experience, Akamai’s Media Services Live solution helps simplify the live streaming experience for content producers without sacrificing streaming quality, format coverage or content security. Read on to find out more.
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video, streaming, media services live, content, live streaming
    
Akamai
Published By: WNS     Published Date: Jun 21, 2017
The US retail industry has had an interesting holiday season, marked by high expectations, volatility and distractions, and a reassuringly strong end. While it saw high sales growth - a 4 percent growth over last year, the best in some time - the results have not brought cheer all around. In many respects, the 2016 holiday sales data emphasizes the disruption patterns impacting the retail industry, and validates several predictions about the changing face of retail. Online and mobile sales continue to grow unabated, at 17 and 44 percent respectively, while in-store traffic saw the highest decline in two years. While none of this is surprising in itself, it helps to highlight the role omni-channel retail will play in the coming years.
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retail industry, online sales, mobile sales, analysis, store traffic, branding
    
WNS
Published By: WNS     Published Date: Jun 21, 2017
Making key decisions that improve business performance requires more than simple insights. It takes deep data discovery and a keen problem solving approach to think beyond the obvious. As a business leader, you ought to have access to information most relevant to you that helps you anticipate potential business headwinds and craft strategies which can turn challenges into opportunities finally leading to favorable business outcomes. WNS DecisionPoint , a one-of-its kind thought leadership platform tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Coupling empirical data analysis with practical ideas around the application of analytics, disruptive technologies, next-gen customer experience, process transformation and business model innovation; we aim to arm you with decision support frameworks based on points of fact.
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cost of goods solid, warehousing and logistics, advertising and promotion, rent, electricity and utilities, floor staff, depreciation, system costs
    
WNS
Published By: Sage EMEA     Published Date: May 13, 2019
Enterprises must continuously change to keep ahead of the competition, reduce silos, improve connectivity and respond rapidly to a changing world. Organisations also need to drive continuous innovation with technology that helps them adapt faster. So if you’re thinking of replacing your legacy ERP system, start by asking yourself these three essential questions:
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Sage EMEA
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