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Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: IBM     Published Date: Nov 18, 2013
IBM DB2 offers multi-platform flexibility and optimized capabilities for a variety of workloads. This e-book highlights some common scenarios where DB2 helps businesses derive unprecedented value from expanding data stores—affordably and reliably.
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ibm, ibm db2, db2, acceleration, workload, data center, data management, database, data warehouse, data stores, flexibility, speed, optimization
    
IBM
Published By: IBM     Published Date: Jan 02, 2014
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits. Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.
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ibm, business analytics, midsize businesses, geeknet, business intelligence, customer volatility, market volatility, variety of data, it managers, implementing analytics, ba systems, ba solutions, in-house analytics, ba capability, scorecarding, time-to-insight, business risk, business planning
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
Applications are evolving at an ever-faster pace. These applications are not discrete islands; they build on a complex, interconnected set of components that includes disparate technologies, developers, deployment topologies and organizations. Developers must deliver high-quality applications while limiting their testing expenses. In this challenging environment, a combination of automated integration testing and test virtualization can enable test teams to improve software quality and keep up with the rate of change. This whitepaper helps address these needs by describing the benefits that can be gained through a proactive and continuous approach to integration testing with IBM® Rational® test automation solutions.
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ibm, rational, integration, integration testing, incremental integration, testing, virtulization, data management, asset sharing, application performance
    
IBM
Published By: IBM     Published Date: Apr 16, 2014
IBM DB2 offers multi-platform flexibility and optimized capabilities for a variety of workloads. This e-book highlights some common scenarios where DB2 helps businesses derive unprecedented value from expanding data stores—affordably and reliably.
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ibm, ibm db2, platform, flexibility, workload, data stores, agile, infrastructure, data systems, big data, multiplaform
    
IBM
Published By: IBM     Published Date: May 28, 2014
Different types of data have different data retention requirements. In establishing information governance and database archiving policies, take a holistic approach by understanding where the data exists, classifying the data, and archiving the data. IBM InfoSphere Optim™ Archive solution can help enterprises manage and support data retention policies by archiving historical data and storing that data in its original business context, all while controlling growing data volumes and improving application performance. This approach helps support long-term data retention by archiving data in a way that allows it to be accessed independently of the original application.
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ibm, data retention, information governance, archiving, historical data, integrating big data, governing big data, integration, best practices, big data, ibm infosphere, it agility, performance requirements, hadoop, scalability, data integration, big data projects, high-quality data, leverage data replication, data persistence
    
IBM
Published By: IBM     Published Date: Aug 05, 2014
IBM® InfoSphere® Master Data Management (MDM) helps organizations gain a comprehensive and accurate 360-degree view of their customers. This 360-degree view, when integrated with a CRM solution such as Salesforce.com, helps organizations improve the effectiveness of their CRM initiatives to help companies: -Increase user productivity -Improve sales and marketing performance to increase win rate and revenue -Mitigate risks associated with poor customer data Download here to learn more!
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ibm, salesforce, mdm, crm, initiatives, data
    
IBM
Published By: IBM     Published Date: Aug 28, 2014
The paybacks from paper-free processes can be dramatic: much improved response times and greater productivity of back-office staff. Extending capture to mobile devices provides even closer coupling to back-office workflows. Yet the progress being made towards paper-free processes is very slow. In this report, AIIM looks at the reasons for this poor progress, measure the adoption of digital mailrooms, chart the progress of mobile capture, and show which paper-free processes are the most effective. It helps you build a business case for the battle against paper, and make recommendations on how to move the business forward on all fronts.
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paper-free processes, digital mailrooms, mobile capture
    
IBM
Published By: IBM     Published Date: Oct 01, 2014
Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.
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salesforce, crm solution, data integration
    
IBM
Published By: IBM     Published Date: Oct 06, 2014
IBM has worked for years with retailers to help them develop a complete Omni-channel Commerce solution that integrates various channels and provides a foundation that helps enable the seamless experience that consumers are looking for. Due to this joint effort, IBM provides the only Commerce Solution that can truly support a unique and personalized buying experience for consumers that incorporates marketing, selling, fulfillment, and returns across all physical and digital channels. This paper describes the best practices needed to enable a store to meet the cross-channel expectations of the customer and the ever-increasing order volumes of Omni-channel fulfillment.
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omni-channel commerce, store enablement, channel integration
    
IBM
Published By: IBM     Published Date: Nov 11, 2014
Social and cloud technologies are connecting us to more people and information than we ever could have imagined. The challenge is to get the right information from the right sources in the right context at the right time. IBM has the leading cloud collaboration platform that helps you collaborate with extended networks, focus on the relevant and filter out the rest. Join IBM clients as they share how they drove real outcomes with collaborative processes. See how IBM partners are innovating the leading enterprise software platform. Hear IBM's perspective on these technological shifts and see the latest advancements in action.
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digital frontier, social technology, cloud technology, cloud collaboration
    
IBM
Published By: IBM     Published Date: Nov 19, 2014
As the use of mobile devices exponentially expands, so too does security threats to the increasing number of mobile applications that companies rely on. As a result, companies struggle to keep pace with mobile application security and face the risk of embarrassing and costly data breaches. In this technical session, you’ll learn how Worklight Application Scanning helps you deliver applications that aren’t susceptible to the most common types of malware, including SQL Injection and Cross-Site Scripting. In addition, you’ll learn how this powerful tool helps address the OWASP Top 10 Mobile Risks for 2014.
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application screening, user feedback, mobile app development, cloud-based services
    
IBM
Published By: IBM     Published Date: Dec 01, 2014
With the introduction of sophisticated threats such as advanced phishing and malware, authentication can become less effective. Authentication methods can be bypassed by fraudsters and traditional risk-based authentication solutions can cause many users to be unnecessarily challenged and disrupted, yet do not manage to reduce fraud. As fraud rises, there is a strong need for fraud tools that can detect account takeover and fraudulent transactions. IBM® Security Trusteer™ Pinpoint Criminal Detection software offers a next generation approach that helps address the challenges of traditional risk engines.
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fraud detection, cybercrime, cyber threat, malware
    
IBM
Published By: IBM     Published Date: Feb 04, 2015
Is it easy to do business with your organization? Do your employees feel empowered to meet your customer’s needs? These are questions that you’re probably grappling with as you face a perpetually changing business environment. You strive for operational excellence and need ways to effectively acquire and retain new customers. You also need to reinvent your business operations to foster growth. Smarter Process is a way for you to work smarter as you find your way through all the operational challenges that the current business climate throws at you. It helps you use mobile, analytics, and collaboration to empower your employees to do their best work. It also empowers you as a leader to find the right tools and solutions.
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ibm smarter process, customer retention, customer-centric operations, operational decision management
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
With the introduction of sophisticated threats such as advanced phishing and malware, authentication can become less effective. Authentication methods can be bypassed by fraudsters and traditional risk-based authentication solutions can cause many users to be unnecessarily challenged and disrupted, yet do not manage to reduce fraud. As fraud rises, there is a strong need for fraud tools that can detect account takeover and fraudulent transactions. IBM® Security Trusteer™ Pinpoint Criminal Detection software offers a next generation approach that helps address the challenges of traditional risk engines.
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criminal fraud detection, authentication methods, ibm, criminal detection software
    
IBM
Published By: IBM     Published Date: Feb 18, 2015
In this challenging environment, a combination of automated integration testing and test virtualization can enable test teams to improve software quality and keep up with the rate of change. This white paper helps address these needs by describing the benefits that can be gained through a proactive and continuous approach to integration testing with IBM® Rational® test automation solutions.
Tags : 
integration testing, test virtualization, ibm, test automation solutions
    
IBM
Published By: IBM     Published Date: Apr 07, 2015
Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
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ibm, odm, operational, decision, maker, analytics, update, v8.7, decisions, data, scope, scale, speed, context
    
IBM
Published By: IBM     Published Date: Apr 13, 2015
Reducing the price of slow-selling product lines can be an effective way to drive sales and reclaim valuable selling space – but how do retailers ensure that these markdowns are profitable? Read this case study to learn how Coop Danmark replaced its complex markdown spreadsheets with Markdown Optimization solutions from IBM. Today, the company has deep insight into the optimal percentage and duration for markdowns, based on customer demand forecasts and inventory data at each retail store. This helps the company to boost sales while protecting margins.
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profitablility, ibm, markdown, optimization
    
IBM
Published By: IBM     Published Date: Apr 15, 2015
IBM PureApplication System converges compute, storage, networking components, and software into a preconfigured and pretested system. This Forrester paper helps to better understand the benefits, costs, and risks associated with the IBM PureApplication System.
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ibm, cost savings, data storage, analysis, efficiency
    
IBM
Published By: IBM     Published Date: Jun 03, 2015
Get tips, best practices and expert advice for implementing lease accounting software. This guide helps you navigate a smooth deployment and sets the stage for your organization's successful response to expected changes in lease accounting guidelines.
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ibm, facilities, accounting, operations, lease, data, disclosure, forecast
    
IBM
Published By: IBM     Published Date: Jun 09, 2015
In this webcast we will explore how you can deliver services and improve outcomes for your citizens through cross program care coordination and collaboration. This coordination and collaboration is enabled by the extensive use of data, resources and a single view of the citizen which in turn helps improve decision-making, problem-solving and program implementation.
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ibm, coordination, collaboration, data, resources, government, high risk-populations, examples, implementation, decision-making
    
IBM
Published By: IBM     Published Date: Jun 16, 2015
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
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it technical support, it availability, support services, return on investment, performance results, global infrastructure, infrastructure management
    
IBM
Published By: IBM     Published Date: Jul 08, 2015
Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.
Tags : 
ibm, salesforce, crm solutions, sales processes, infosphere, sales opportunities
    
IBM
Published By: IBM     Published Date: Oct 13, 2015
Identity and access management governance helps determine who has authorized access to what resources, for what purpose and for how long. IAM governance from IBM provides value beyond risk control, with accountability and transparency for user entitlements throughout the user lifecycle.
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ibm, continuous compliance, reduced risk, security, threat intelligence, iam
    
IBM
Published By: IBM     Published Date: Feb 04, 2016
IBM Operational Decision Manager Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
Tags : 
analytics, ibm, operational decision manager, operations, brand, data, big data, trends
    
IBM
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