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Published By: MuleSoft     Published Date: Oct 13, 2015
The retail world is being transformed by e-commerce, mobile devices, and more competition than ever before. Retailers are using numerous customer-facing and back-office mobile apps, SaaS applications, and legacy systems — all of which are generating more data than ever before about their customers, providing valuable intelligence to create greater customer lifetime value, brand loyalty, and cross-selling across brands and products. Learn how harnessing that data can help retailers cut costs, retain their customers and generate more revenue.
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retail success, cut costs, customer retention, revenue growth
    
MuleSoft
Published By: MuleSoft     Published Date: Oct 13, 2015
Improving data management is critical for streamlining regulatory reporting, monetizing customer analytics, and democratizing data-driven decision-making. Financial firms must transform their data management approach to unlock data from its silos, incorporate unstructured information from non-traditional sources, and integrate information whether on-premises, in the cloud, batch-based, or real-time. As this evolution continues, technology leaders must consider integration holistically across the enterprise and create an agility layer that is key to future-proofing their data management architecture. Read this whitepaper to learn: -Data management challenges in financial services -Best practices to manage data in financial institutions -Integration strategies for optimal data management
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back office systems, operational effectiveness, unlocking data, business imperatives, modernizing legacy systems
    
MuleSoft
Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation, customer experience
    
8x8 Inc.
Published By: SAP Concur     Published Date: Aug 07, 2019
"A successful CFO stays abreast of financial technology trends, and how they will impact their organization both now and in the future. Get informed with this SAP Concur sponsored CFO whitepaper. You’ll learn about the 5 latest trends in fintech that should be on any CFO’s radar. By applying these CFO trends strategically to your financial processes, you will: - Streamline back-office operations through the use of robotics - Integrate the next-generation of cloud computing - Learn the most strategic ways to improve budgeting procedures Download the Whitepaper today"
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SAP Concur
Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
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contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center, contact communications, big data, business analytics
    
Interactive Intelligence
Published By: IBM     Published Date: Sep 10, 2009
Data protection and recovery can be a complicated problem in remote offices. But there are options. This white paper explores a range of possibilities, and shows how an adaptive data protection solution can protect remotely stored data for enterprises of all sizes.
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ibm, applications, risks, rcovery considerations, backup, tivoli software, tivoli® storage manager fastback, remote office, oracle, sap, sql, recovery point objective, rpo, recovery time objective, rto, tape backup, mirroring, asynchronous replication, continuous data protection, wide area file services
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with minimal impact to operations.
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new data protection strategies, ibm, data capacity, evaluator group, continuous data protection, tsm fastback, cdp technology, delicate balance, restore point objectives, rto, disaster recovery, remote office backup consolidation, wafs, vtl, dr solution gap, xpress restore, fulcrum
    
IBM
Published By: IBM     Published Date: Nov 09, 2012
Today's healthcare industry is in the midst of a revolution that will change everything from back-office processes to front end patient relations. In this abbreviated webinar, watch as leading industry experts discuss the challenges in healthcare.
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healthcare it, healthcare, ibm, healthcare processes
    
IBM
Published By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
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adobe, communications, business automation, business communications, operations, human resources, office compliance
    
Adobe
Published By: OpenText     Published Date: Aug 19, 2014
An integrated production faxing solution offers a number of benefits to the enterprise. This paper highlights the financial and workflow improvements you can expect by automating the document delivery process in your organization. See why companies that have made considerable investment in back-office automation systems take this next logical step to automate delivery of high volume, transactional paper documents.
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opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents
    
OpenText
Published By: Cambium Networks     Published Date: Oct 03, 2016
Cambium Networks’ fixed wireless broadband solutions provide an attractive ROI for electric utilities when replacing leased-lines for: Redundant backbone IP network rings Smart meter and distribution automation aggregation transport Transport for substation and distribution SCADA data Remote office connectivity Mobile WiFi connectivity in substations and operation centers Download this white paper to learn more.
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wireless broadband, roi, mobile wi-fi connectivity, smart meter
    
Cambium Networks
Published By: Google - SAP     Published Date: Nov 01, 2019
"SAP: Named a Leader in Forrester Wave for Digital Experience Platforms Experience Matters. A digital experience platform (dxP) can help you close the experience gap and deliver on customer expectations. Learn why SAP has been recognized as a leader. Get a complimentary copy of The Forrester Wave™: Digital Experience Platforms, Q3 2019 report today! The analysisevaluates 10 DXP vendors side-by-side and provides detailed assessments of the product portfolio and integrations that define a strong digital experience platform. According to the report: ""SAP has unified its experience portfolio to tie the front and back office together"". ""SAP is especially strong in B2C and B2B commerce, customer identity and access management, and API management versus its peers”. “The company’s strategy resonates, especially when it articulates its ‘X plus O’ vision, and continues to have a world-class partner network"". This valuable resource is your guide for creating connected digita
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Google - SAP
Published By: Google - SAP     Published Date: Nov 01, 2019
"Report: 2019 Predictions for Customer Data Management Where will the next evolutions in customer experience, consumer privacy and the digital enterprise lead your business in 2019? In this report, we break down the hottest trends, biggest roadblocks and most tantalising opportunities facing the customer data management market. Download it now to explore megatrends that we see as being vital considerations if you want to thrive – not just survive – in today’s and tomorrow’s digital marketplace. You’ll discover: Forecasts for the future of data protection and consumer privacy regulations Predictions about cutting-edge technologies such as artificial intelligence, machine learning and customer data platforms New frontiers ushered in by evolving cloud technology integrations and the convergence of the front and back offices"
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Google - SAP
Published By: Google - SAP     Published Date: Nov 01, 2019
"Your quote-to-cash system should be an opportunity to engage customers and make a positive impression. Outmoded and disjointed sales processes can alienate your customers without you even realizing it.Download our eBook, “Delivering Exceptional Customer Experience - from Quote-to-Cash and Beyond,” to find out how businesses can evolve to stay on top of customer expectations. In the eBook, you’ll learn about: The essential building blocks of quote-to-cash in today’s experience economy, including automated CPQ that’s integrated with contract lifecycle management for a quick and easy quote and negotiation process. How agile billing plays a critical role in modern quote-to-cash. The importance of building quote-to-cash on a strong cloud foundation with tight integration into back office supply chain management and financials."
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Google - SAP
Published By: Workfront     Published Date: Jan 22, 2015
Are workplace zombies killing productivity? Is frustration and discouragement spreading through your team like a virus? The Working Dead can show up in any workplace. You need to identify these zombies in your workplace and cure them before you have a workplace zombie apocalypse on your hands. Use this guide and learn how to: • Turn chaos into process • Unite team members around strategic priorities • Transform confusion into clear-eyed efficiency Bring your team back from the undead—back to doing the work they enjoy. Get this guide and start defending your office today!
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workplace environment, strategic priorities, clear-eyed efficiency, productivity, time management
    
Workfront
Published By: Oracle     Published Date: Nov 27, 2013
Today's businesses face unprecedented challenges and changes. Technology advances, such as cloud computing, are accelerating the pace of change, and driving many companies to transform the way they operate. The cloud offers a way for organizations of all sizes to change the mix of IT spend so more resources are devoted to innovation and fewer on maintaining current systems. But without an enterprise-grade cloud, organizations may find themselves falling short of their cloud computing transformation goals. Oracle ERP Cloud Service, an enterprise-grade cloud offering, combines the power of Oracle ERP applications with the simplicity of the cloud so that companies can fully transform their back-office operations.
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business solutions, technology, cloud computing, crm, innovation, transformation, erp, cloud, enterprise, sales, best practices
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Without an enterprise-grade cloud, organizations may find themselves falling short of their cloud computing transformation goals. Have you read more about Oracle ERP Cloud Service so your enterprise does not fall short?
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oracle, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud, erp
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Without an enterprise-grade cloud, organizations may find themselves falling short of their cloud computing transformation goals. Have you read more about Oracle ERP Cloud Service so your enterprise does not fall short?
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oracle, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud, erp
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Is Cloud ERP Right for Growing Organizations? Organizations are more willing now than ever before to consider Cloud and SaaS ERP deployment models.
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oracle, saas, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Is Cloud ERP Right for Growing Organizations? Organizations are more willing now than ever before to consider Cloud and SaaS ERP deployment models.
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oracle, saas, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud
    
Oracle
Published By: Mitel     Published Date: Jun 29, 2016
Think back to the last time all of your employees were in the office, at their desks, on the same day. Having trouble? Between travel schedules and off-site meetings, remote staff and teleworkers, flexible schedules and sick days, it’s no wonder that having everyone in the office at the same time has become a rarity. Balance that with the fact that in today’s competitive business climate, organisations are driven and employees are measured by achieving results, and it’s clear how important it is to maintain productivity no matter where staff are located. But it’s not always easy to do. Here are five ways you can improve employee productivity in your organisation.
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best practices, business optimization, business management, productivity
    
Mitel
Published By: Double-Take Software     Published Date: Dec 03, 2009
Download this paper today to learn about new solutions that use real-time data replication software to automatically backup branch office data to a central server to provide a simpler, more reliable and cost-effective way to protect your branch offices.
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double-take, data protection, branch offices, backup, vss, rpo, rto, cdp
    
Double-Take Software
Published By: Vision Solutions     Published Date: Dec 03, 2009
Download this paper today to learn about new solutions that use real-time data replication software to automatically backup branch office data to a central server to provide a simpler, more reliable and cost-effective way to protect your branch offices.
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double-take, data protection, branch offices, backup, vss, rpo, rto, cdp, vision
    
Vision Solutions
Published By: BlackBerry     Published Date: Dec 22, 2009
Over a decade ago, mobile telephony entered the enterprise through the back door: employees who could afford mobile phones occasionally used them for business; specific business units budgeted for employee mobiles and then procured them locally; policies surrounding the usage of mobile phones for work were - where they existed at all - haphazard; there was little means of policy enforcement; and in no case were these mobile phones integrated into a business's fixed telephony strategy, let alone its IT strategy. This stands in sharp contrast to other office technologies, such as PCs, faxes, and copiers.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: DoubleTake     Published Date: Jul 14, 2010
The Department of Homeland Security puts businesses in two categories: those who have already experienced the pain of losing valuable electronic data, and those who will at some point in the future. Well-prepared businesses know that deploying the right resources, processes and technology to protect vital HR information is important, but having adequate resources and technology in place to protect the same invaluable data in branch offices is just as important, though often overlooked. This paper will teach you how real-time data replication software can automatically backup branch office data to a central server for a simpler, more reliable and cost-effective way to protect your branch.
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double-take, data protection, branch offices, backup, vss, rpo, rto, cdp
    
DoubleTake
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