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Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"Successful talent acquisition today puts candidates front and center. To accomplish the goals of recruiting and retaining top talent, providing excellent patient care, and consolidating healthcare with partners, payers need to think cost effectively. Updating talent acquisition tactics and technologies doesn't have to be expensive, though. Take note of how Best-in-Class companies recruit, hire, onboard, and retain employees. Learn more."
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Oracle HCM Cloud
Published By: Genesys     Published Date: Jun 19, 2019
Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced technology to deliver truly connected, omnichannel customer experiences. By migrating to a best-in-class customer experience platform, they’ve been able to: Meet critical business timelines with a cloud-based transition Address industry-specific regulatory requirements Reduce maintenance and operational costs Optimize employees Accelerate time-to-value and ROI Improve Net Promoter Score, customer satisfaction, call resolution Learn the four steps to plan and execute a successful, seamless migration and customer experience transformation.
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Genesys
Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
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aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
    
Aberdeen Group
Published By: UNIT4 CODA     Published Date: Jul 13, 2011
This white paper features insight from about the issues facing companies that need an adaptable financial system but not necessarily a full-blown enterprise resource planning (ERP) solution.
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unit4 coda, coda financials, erp, enterprise resource planning, financial software, best-of-class systems strategy
    
UNIT4 CODA
Published By: UNIT4 CODA     Published Date: Aug 22, 2011
Financial executives need to have a no-compromise approach to financial modeling and application choice, irrespective of where these applications are deployed.
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unit4 coda, best-of-class strategy, cloud computing, saas, aberdeen group, financial executives, financial modeling, applications choice, business applications, cfo, financial management, solution deployment methods
    
UNIT4 CODA
Published By: MX Logic     Published Date: May 21, 2008
In this recent report, the Aberdeen Group’s research revealed that 100% of Best-in-Class companies consume some managed security services as part of their security strategy. The most widely deployed and easiest to implement managed security service is email security.
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managed security services, managed services, email security, security solutions, web security, security incidents, data loss, malware infections, anti-botnet, denial-of-service, dha, dos, intrusion detection
    
MX Logic
Published By: Dell Software     Published Date: Oct 23, 2012
Join Greg Shields of Concentrated Technology and Robert Crosley of Dell as they discuss some of the new approaches in integrating best-in-class user environment management solutions with whatever you already use to collect inventory.
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user environment management, user-experience, inventory management
    
Dell Software
Published By: Motorola     Published Date: Feb 06, 2008
In this report, Aberdeen takes an in-depth look at how best-in-class organizations are using mobile messaging to improve productivity and customer service. They also define the steps that can help your organization deploy a best-in-class enterprise mobile messaging solution.
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mobile email, sms, mms, mobile im, mobile voip, enterprise mobile messaging, mobile security, unified mobile messaging, mobile roi, interoperability, mobile device platform, mobile device management, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Aberdeen's research shows that Unified Communications (UC) solutions have a measurable impact on the productivity of an organization's workforce. Read this report to learn how best-in-class organizations are leveraging their UC solutions as part of an integrated business-process mapping program to understand how UC solutions help the workforce most effectively impact those core business processes.
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unified communications, soft phones, ivr, mobile, mobility, fixed mobile convergence, productivity, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
In this paper, Aberdeen details how best-in-class organizations equip and manage their mobile workforce. You can also determine the steps your organization needs to take in order to maximize productivity for your road warriors.
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mobility, wireless, remote workers, road warrior, global roaming connectivity, mobile device, cellular data cards, vpn, motorola, motorola good
    
Motorola
Published By: Webroot UK     Published Date: Nov 11, 2009
This report highlights ways Best-in-Class organizations harden themselves against threats from email.
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webroot, email security, threats, spam, data security policy, knowledge management, performance management, encrytion, anti virus, data loss prevention, integrate email, web security, pace framework, ddos
    
Webroot UK
Published By: Mocana     Published Date: Jun 18, 2010
Learn how Mocana's NanoSec can speed your product development cycle while providing best-in-class device security for resource-constrained environments. Download the product whitepaper and receive a free trial.
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mocana, nanosec, ipsec, embedded devices, product development cycle, device security
    
Mocana
Published By: Mocana     Published Date: Jun 22, 2010
Learn how Mocana's NanoSSH can speed your product development while providing best-in-class SSH services custom-built for device environments. Download the NanoSSH whitepaper and receive a free trial.
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mocana, nano ssh, embedded device, product development, encryption
    
Mocana
Published By: EMC Corporation     Published Date: Dec 01, 2014
Consolidate your end-user computing environment with EMC VSPEX Proven Infrastructure and ScaleIO. VSPEX are built with best-in-class technologies that allow for flexible, modular, and fast deployments that deliver great efficiencies.
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end-user computing, best-in-class technologies, flexible, fast deployments, efficiency
    
EMC Corporation
Published By: Shavlik Technologies     Published Date: Dec 14, 2010
This report provides insights into Best-in-Class practices for assessing vulnerabilities and threats to IT infrastructure, prioritizing fixes based on the business value of resources and acceptable levels of risk, and remediating through the efficient deployment of patches, configuration changes, and other compensating controls.
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shavlik security, vulnerability management lifecycle, it infrastructure, risk, deployment, configuration, monitoring and measurement
    
Shavlik Technologies
Published By: Achievers     Published Date: Dec 03, 2013
Recent research conducted by Harvard Business Review Analytic Services and Achievers reveals how best-in-class companies gain a competitive advantage by improving their employee engagement initiatives. Download The impact of employee engagement on performance and learn best practices for tying engagement to business performance, the business case for employee engagement and helpful metrics to measure the impact of engagement.
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employee engagement, business results, performance management, employee metrics
    
Achievers
Published By: Kronos Incorporated     Published Date: Jan 23, 2013
Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.
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it trends, big data, workforce management, cloud, cloud computing, hrms, small business, hris, smb, time & attendance, timekeeping, scheduling, automation, best-in-class, timekeepers
    
Kronos Incorporated
Published By: Kronos Incorporated     Published Date: Jan 23, 2013
For High-Performing Organizations, Time and Attendance Is More Than Just Tracking and Automating Timesheets
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it trends, big data, workforce management, cloud, cloud computing, hrms, small business, hris, smb, time & attendance, timekeeping, scheduling, automation, best-in-class, timekeepers
    
Kronos Incorporated
Published By: Egencia     Published Date: Aug 04, 2014
Over the past decade, procurement fundamentals have redefined travel management. As the industry refreshes its position on traveler satisfaction, however, travel management and procurement concepts find a new balance in best-in-class programs.
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egencia, modern travel management, business travel, managing expenses, travel dollars, travel policy
    
Egencia
Published By: BMC Software     Published Date: Jan 31, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
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it service management, service desk, help desk, saas help desk, cloud help desk, bmc
    
BMC Software
Published By: NetApp     Published Date: Sep 24, 2013
This informative guide represents months of rigorous research that your organization can leverage to kick start its evaluation process. Read on to learn which private cloud array will qualify as best-in-class for your company.
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big data, storage cloud, best practices, technology, buying guide, netapp
    
NetApp
Published By: Oracle     Published Date: Jun 20, 2016
Aberdeen Group examines the state of retail transparency and compares best-in-class retailers with their peers.
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retail, convergence, content management, best practices
    
Oracle
Published By: Oracle_Hospitality Hotels     Published Date: Dec 14, 2015
Hear from Nathan Crisp of Trump Hotels as he shares how Oracle Hospitality Solutions is providing efficient, best-in-class property management, point-of-sale, and distribution technology for Trump Hotels’ properties worldwide.
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oracle hospitality, trump hotels, hospitality solutions
    
Oracle_Hospitality Hotels
Published By: IBM     Published Date: Oct 23, 2009
The IBM white paper, "A Best-in-Class Roadmap For Performance Improvement," includes the results of an Aberdeen survey of over 200 retail companies. In it, you'll see the critical Business Intelligence strategies and capabilities that best-in-class retailers are employing to increase performance.
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retail, ibm, business intelligence, pace, knowledge management, performance management, retail technology
    
IBM
Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
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microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program, performance data analysis
    
Microsoft Dynamics CRM
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