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Published By: Oracle     Published Date: Jan 07, 2014
A description and analysis of Facebook Social Graph, monetization opportunities and its value to businesses.
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socially enabled enterprise, social business, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, facebook marketing, customer insight
    
Oracle
Published By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
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socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight
    
Oracle
Published By: DocuSign     Published Date: Aug 16, 2016
In today’s fast-paced business environment, the legal department is often the bottleneck to faster execution. Procurement and Sales teams are demanding greater efficiency from the legal department to accelerate business relationships. Download this case study sampler to learn more about how DocuSign securely protects confidential information with multiple levels of authentication and how other companies have increased efficiency by utilizing DocuSign’s eSignature platform.
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DocuSign
Published By: DocuSign     Published Date: Aug 17, 2016
Procurement teams are moving away from traditional paper-based processes and adopting new technologies to save time, resources and money. Download this complimentary whitepaper to learn how DocuSign is making it easier for Procurement teams to go mobile, manage business relationships, and execute approval cycles faster.
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docusign, client satisfaction, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: DocuSign     Published Date: Aug 18, 2016
In today’s fast-paced business environment, the legal department is often the bottleneck to faster execution. Procurement and marketing teams are demanding greater efficiency from the legal department to accelerate their business relationships. Download this brief to learn more about how DocuSign can help you empower your internal clients, improve the speed of contract execution, and securely protect confidential information with multiple levels of authentication.
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docusign, digital, digital transaction management, efficiency, paper cost
    
DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
Procurement teams are moving away from traditional paper-based processes and adopting new technologies to save time, resources and money. Download this complimentary whitepaper to learn how DocuSign is making it easier for Procurement teams to go mobile, manage business relationships, and execute approval cycles faster.
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DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
In today’s fast-paced business environment, the legal department is often the bottleneck to faster execution. Procurement and marketing teams are demanding greater efficiency from the legal department to accelerate their business relationships. Download this brief to learn more about how DocuSign can help you empower your internal clients, improve the speed of contract execution, and securely protect confidential information with multiple levels of authentication.
Tags : 
    
DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
In today’s fast-paced business environment, the legal department is often the bottleneck to faster execution. Procurement and Sales teams are demanding greater efficiency from the legal department to accelerate business relationships. Download this case study sampler to learn more about how DocuSign securely protects confidential information with multiple levels of authentication and how other companies have increased efficiency by utilizing DocuSign’s eSignature platform.
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DocuSign
Published By: Marketo     Published Date: Jul 13, 2015
Use this guide as a workbook to start using customer nurturing to drive business growth and lasting relationships.
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customer nurturing, crm, customer relationship management, best practices, customer nurturing strategy, purchase process, automation
    
Marketo
Published By: Oracle     Published Date: Mar 18, 2014
Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.
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oracle, customer relationship management, crm, b2b, internal relationships, sales effectiveness, sales teams, sales strategy, buyer experience
    
Oracle
Published By: Act-On     Published Date: Jan 07, 2016
Happy, engaged, and loyal customers lead to a strong business - and more opportunities for growth. Keeping track of customer engagement will set your company up for long-term success. Marketing automation can help you uncover the story of how your customer interacts digitally with your brand, your content, and the people in your company, throughout the entire lifecycle. Our 8-step guide will walk you through the steps needed to build quality, lasting relationships with your customers.
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customer engagement, marketing automation, customer lifecycle, crm
    
Act-On
Published By: Jigsaw     Published Date: Jul 28, 2010
This article is about how you can make the most of each and every business opportunity. By incorporating technology in the form of a Listening Dashboard, to give you a competitive advantage, you will end up enjoying the long-term relationships and repeat business that is every business person's goal.
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jigsaw, digg, twitter, netvibes, social media, dashboard, sales opportunities
    
Jigsaw
Published By: Informatica     Published Date: Apr 16, 2007
David Loshin, consultant and author talked to Karen Hsu about Informatica's data quality, unstructured data and data governance solutions. Karen highlighted customers like Navteq and Humberside Police's innovative use of Informatica.
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b-eye, business intelligence, data integration, karen hsu, interview, informatica, crm, customer relationship management, crm tools, crm tool, data governance, data quality
    
Informatica
Published By: IBM     Published Date: Nov 06, 2006
Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.  It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers.
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convergence, network convergence, ip telephony, voip, communications convergence, infrastructure, ip networks, ipsec, collaboration, ip faxing, voice over ip, ibm
    
IBM
Published By: IBM     Published Date: Dec 12, 2006
The purpose of this paper is to highlight the issues, requirements, and technologies available for automated advanced name recognition.
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business process automation, data integration, data quality, information management, customer service, data management, enterprise software, contact management, marketing automation, crm, customer relationship management, ibm
    
IBM
Published By: IBM     Published Date: May 30, 2008
People drive your business. Whether you are a customer, supplier, owner, or employee, it is cultivating and maintaining those people relationships within and beyond your company that determine how well you will fare in the marketplace. This is why IBM knows that it is important that you have ultimate choice and flexibility to work the way you want.
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ibm, ep campaign, ibm ep, collaboration, relationship management, information management, desktop management, lotus notes, lotus
    
IBM
Published By: NetSuite     Published Date: Mar 09, 2007
This exclusive Yankee Group White Paper reveals and examines how mid-size businesses can now build a real-time enterprises and leverage real-time information. Learn how to reduce scattered information and silo databases that prevent your enterprise from achieving operational excellence.
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crm, netsuite, erp, real time enterprise, mid-size businesses, silo database, customer relationship management, enterprise resource planning, netsuite
    
NetSuite
Published By: Quocirca     Published Date: May 15, 2009
Most organisations have had to supplement their IT capability with some form of external help at one time or another. However, as financial pressures mount and technology continues to evolve and its relationship with the business becomes increasingly complex, how does this change the expectations and needs of those external relationships? Learn more today!
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quocirca, software as a service (saas), it function, it staff, business process, customer service, it budget
    
Quocirca
Published By: Infor     Published Date: Feb 27, 2007
There are seven keys to becoming a world-class manufacturer that distill the broad concepts above into specific actions that can be addressed and accomplished in your company. Download this white paper to learn more.
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productivity, customer satisfaction, enterprise resource planning, business process management, supply chain management, bpm, scm, erp, crm, customer relationship management, manufacturing, infor
    
Infor
Published By: Business Assyst     Published Date: Mar 26, 2007
The last ten years has been devoted to developing ways of gaining knowledge of and understanding customers, the next ten years will be devoted to developing ways of using the information. Those that do this effectively will win and those that don't bother will surely fail.
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business analytics, business metrics, customer relationship management, crm, loyalty, affinity, retention, business assyst
    
Business Assyst
Published By: Gold Lasso     Published Date: Jul 13, 2007
Since the introduction of e-mail as a viable marketing and communications vehicle, the focus has shifted from a "one size fits all" model to content that is relevant and specific to the intended recipient. This paper reviews general concepts behind personalization, further investigates its advantages, discusses the challenges to personalizing campaigns and provides solutions to overcome the challenges.
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personalization, newsletter design, content personalization, return on investment, email marketing, ebusiness, ecommerce, e-commerce, customer relationship, crm, gold lasso
    
Gold Lasso
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
ERP Outsourcing for the Mid-Market discusses the nuances of outsourcing and critical success factors for mid-market companies.  Specifically, how companies can effectively select a compatible outsourcing partner who understands both parts of the equation - business and technology - and how to create a governance environment that fosters a successful outsourcing relationship.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, j.d. edwards, oracle, baan, infor, axapta, microsoft dynamics ax, fusion, outsourcing, governance, outsource
    
OneNeck IT Services
Published By: Informatica     Published Date: Sep 28, 2007
David Loshin, consultant and author talked to Karen Hsu about Informatica's data quality, unstructured data and data governance solutions. Karen highlighted customers like Navteq and Humberside Police's innovative use of Informatica.
Tags : 
b-eye, business intelligence, data integration, karen hsu, interview, informatica, crm, customer relationship management, crm tools, crm tool, data governance, data quality
    
Informatica
Published By: eGain     Published Date: Oct 12, 2007
Business relationships have always been based on interactions. Until now most of these interactions have been through conventional means, such as the telephone. But now more and more of your business interactions are over the Internet, and this trend will continue for the foreseeable future. Are you ready to handle this change?
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customer interactions, customer service, customer support, support, helpdesk, online support, help desk, client service, egain
    
eGain
Published By: ZSL Inc.     Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
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ms office, crm, customer relationship management, lead data, prospect, zsl, office, outlook, excel, dynamics, microsoft, customer data
    
ZSL Inc.
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