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case management

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Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
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kana, customer experience, case management, process improvement, empowering employees, maturity assessments, customer satisfaction, loyalty
    
KANA®, A Verint® Company
Published By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.
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kana, customer service solutions vendors, case management, customer service, reporting capabilities, process management, sword ciboodle
    
KANA®, A Verint® Company
Published By: Dun & Bradstreet     Published Date: Oct 30, 2015
“Better customer data management increases marketing ROI.” Easy to say, but not so easy to prove. This whitepaper provides everything you need to build a business case for customer data management.
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Dun & Bradstreet
Published By: MarkLogic     Published Date: Jun 21, 2017
Remember Y2K – the IT “problem” that should have brought businesses to a screeching half? Despite the hype, the preparation led to widely documented business benefits and uncovered new opportunities that transformed organizations worldwide. Similarly in today’s highly regulated Financial Services industry, enabling GRC by integrating data from silos can be the driver for future business use cases like machine learning and anti-fraud detection services. GRC can be your catalyst for new opportunities. Listen in as our panel of financial services experts discuss the keys to reinventing your data strategy. We’ll cover: How to align your GRC strategy with a business transformation agenda How to ensure your organization’s approach to data management isn’t just a one-off solution, but a comprehensive one adaptable to changing regulations How to navigate the increasing regulatory demands for granular data security How to turn your compliance spend into new opportunities to earn revenue
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation, data architecture, compliance, reporting, business transformation, fraud, digital transformation
    
MarkLogic
Published By: K2     Published Date: Oct 08, 2015
This report replaces “Building The Case For Your BPM Initiative” in the business process management playbook and provides guidance on developing revenue and customer-focused business cases.
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K2
Published By: IBM     Published Date: Jun 08, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, linux, windows, telecommunications, healthcare, oracle database
    
IBM
Published By: IBM     Published Date: Jun 26, 2017
IBM leads the pack as Forrester Research stacks up 14 case management software vendors and ranks their soutions on 21 criteria. Learn what selection criteria are important for choosing a Dynamic Case Manager vendor and how leaders stand out due to to sophistication in technology.
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forrester, the forrester wave, case management, ibm, software
    
IBM
Published By: IBM     Published Date: Jul 26, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, enterprise data, windows, linux, telecommunications, healthcare, consumer banking
    
IBM
Published By: IBM     Published Date: Sep 28, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, enterprise database, oltp, telecommunications, healthcare, consumer banking
    
IBM
Published By: IBM     Published Date: Oct 19, 2017
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth. It incorporates Business Process Management, Case Management, Operational Decision Management and Process Analytics, along with Process Discovery and Design with an objective of ensuring that customers find it easy to do business and that every interaction includes positive touch points. Within the context of this new imperative, accessing cloud efficiencies, leveraging mobile for greater engagement, mining big data for insights, and enhancing customer relationships via social media, are proving to be critical and interrelated strategies.
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customer engagement, mobile, social, bpm, case management
    
IBM
Published By: HotSchedules     Published Date: Jan 17, 2019
What could you be saving by implementing a learning management system? This guide will show you the provable return on investment in an eLearning strategy; how an LMS can help your business lower print costs, reduce employee turnover, positively impact sales, and much more. Whether you’re exploring the marketplace or building out your business case for online learning, this guide has the information you want. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
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HotSchedules
Published By: Datastax     Published Date: Dec 27, 2018
This paper examines the challenges banks face when creating a 360-degree view of every customer interaction, what database requirements the lines of business (LOBs) should look into, and use cases where retail banking LOBs can benefit from leveraging DataStax Enterprise, the data management platform purpose-built to power cloud applications.
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Datastax
Published By: Forcepoint     Published Date: Dec 27, 2018
The case for leveraging cloud capabilities in government has been clearly proven—to drive savings and deliver mission-serving solutions faster. In 2018, the President’s Management Agenda makes it clear that moving to the cloud is still a top priority for agencies, and the latest 2018 Federal Cloud Computing Strategy, “Cloud Smart,” provides an updated long-term, high-level strategy to drive cloud adoption in Federal agencies. This is the first cloud policy update in seven years, offering a path forward for agencies to migrate to a safe and secure cloud infrastructure.
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Forcepoint
Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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Group M_IBM Q119
Published By: NAVEX Global     Published Date: May 13, 2014
Dans ce livre blanc, vous découvrirez les meilleures pratiques à adopter pour relever les 9 défis majeurs.
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case management, whistleblower hotline, best practices
    
NAVEX Global
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop. Learn how MarketStar automated processes to bring increased visibility into recruiting metrics for better talent management, spend control and decision-making.
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human resources, roi, hr management, human resource management, technology, recruiting technology, recruiting
    
Technomedia-Hodes iQ
Published By: OpTier     Published Date: Mar 11, 2013
EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012 Report Summary & OpTier Profile
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optier, ema radar report, apa case studies, enterprise management associates
    
OpTier
Published By: NAVEX Global     Published Date: Sep 05, 2013
The data from your ethics and compliance helpline should be benchmarked against comparable organizations to assess program health and make improvements such as implementing policies, training employees, and conducting investigations. Learn everything you need to know about benchmarking your helpline data in our toolkit.
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incident, hotline, helpline, ethics, compliance, whistleblower, data, analysis, benchmark, report, risk, assessment, board, investigation, training, policy, case, management
    
NAVEX Global
Published By: Polycom     Published Date: Jul 30, 2014
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing solutions are not alike. To ensure successful deployment and implementation--and to maximize (ROI)--managers must choose their video conferencing tools wisely, matching the right technology to the right use cases. This is critical to ensure that employees actually benefit from the technology, and to keep management costs and headaches as low as possible. This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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user experience, video conferencing, solution, roi, technology
    
Polycom
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Founded in 1997, Benchmark Senior Living is the largest senior living provider in New England. The community in Shelton, Connecticut is just a short drive from the Connecticut coastline—the Split Rock community is home to about 50 assisted living and memory care residents. In addition to being a LEED-certified facility, Split Rock also exemplifies Benchmark Senior Living’s goal to leverage technology to enrich the lives of residents. To that end, the facility incorporates a range of communication technologies to promote engagement with family and the community. Read this case study to learn about how Benchmark Senior Living selected an integrated solution from STANLEY Healthcare and STANLEY Security encompassing emergency call from portable pendants and fixed call points, wander management, environmental monitoring and access control to improve resident's lives.
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healthcare, resident safety, senior living, assisted living, locating system, wi-fi, information technology, practice management
    
STANLEY Healthcare
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Using LEAN Six Sigma techniques, Central Sterile Processing and Materials Management leaders at Peninsula Regional Medical Center (PRMC) identified specialty bed management as an area ripe for improvement. They were spending too much time looking for these assets and renting too many specialty beds. Initially, the team focused on streamlining its order form process. They soon realized they were getting better—but at the wrong thing. They still weren’t achieving the desired results. Read this case study to learn how Peninsula Regional Medical Center implemented STANLEY Healthcare’s AeroScout® Real Time Locating System (RTLS) and uses real-time location to improve specialty bed management, dramatically reducing rental costs.
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healthcare, medical center, medicine, location, bed management, rlts, information technology, practice management
    
STANLEY Healthcare
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
IASIS Healthcare LLC executives challenged the Arizona-based supply chain team to find innovative ways to manage inventory and reduce cost. Targeting areas with some of the most expensive supplies—catheterization laboratories and interventional radiology (IR)rooms—the team sought a new way to drive down costs while still providing a wide variety of products, offering patients innovation and high quality, and maintaining physician satisfaction. Read this case study to learn how Arizona Hospitals use STANLEY Healthcare's SpaceTRAX® Point of Use™ Inventory Management System to overcome the challenges of managing inventory in Cath Labs and IR Rooms.
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inventory management, healthcare, cath labs, ir room, supply chain, cost reduction, physician satisfaction, medical technology, information technology, practice management
    
STANLEY Healthcare
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Patient falls were the largest category of adverse events reported at Barnes- Jewish Hospital. Progress in meeting targets for reducing falls and fall injury rates had been static despite multiple efforts. One component of the hospital’s Fall Reduction Program was a portable bed exit alarm system—a Bed-Check Classic-Check® control unit (CU) with Sensormat® pressure sensitive mat— widely used throughout the hospital. Due to high demand by staff, the CU was often not available, resulting in delayed care delivery and staff dissatisfaction. Loss or damage due to handoff between staff and the central service department resulted in additional resources and costs. Read this case study to learn how Barnes-Jewish Hospital implemented Bed-Check® Fall Management Solution as a part of their Fall Reduction Program, resulting in decreased fall injury rates and improved staff satisfaction.
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patient falls, fall reduction, fall injury, healthcare, hospital, information technology, practice management
    
STANLEY Healthcare
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality. Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
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wander management, healthcare, nursing, rehabilitation, resident safety, resident independence, medical technology, information technology, practice management
    
STANLEY Healthcare
Published By: Jamf     Published Date: Nov 05, 2018
Hobson & Company (H&C), a leading research firm focused on total cost of ownership (TCO) and return on investment (ROI) studies, conducted independent research and found that a proven Apple device management solution delivers a quick and compelling ROI to both large and small enterprises. • Simplifying IT management o 90% reduction in time spent managing apps o 80% reduction in time spent provisioning • Improving end-user experience o 60% reduction in end-user productivity loss o 15% reduction in volume of help desk tickets • Mitigating risk o 90% reduction in time spent creating inventory reports o 65% reduction in time spent managing policy and setting changes
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Jamf
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