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Published By: Microsoft     Published Date: Nov 23, 2016
Egal, In Welchem Teil Der Welt Sie Sich Befinden, Eines Ist Sicher: Die Erwartungen In Bezug Auf Den Kundenservice Sind In Den Letzten Jahren Gestiegen. Das Betrifft Einfachheit, Schnelligkeit, Fachwissen Des Servicemitarbeiter Und Vor Allem Verfügbarkeit Der Kanäle Und Digitale Transformation.
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customer service, digital transformation, customer experience management
    
Microsoft
Published By: LogMeIn     Published Date: Nov 08, 2016
Gérer efficacement les fluctuations de volume dans un centre de contact exige un mélange délicat de préparation, d’engagement en temps réel et d’évaluation rapide.
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customer experience, customer relationships
    
LogMeIn
Published By: VMware     Published Date: Nov 02, 2016
As organizations begin to adopt public cloud, one element of consideration is what to do with existing applications. These applications were not built with cloud in mind, though most are virtualized today. These organizations must now determine a modernization strategy for these applications and incorporate how public cloud might fit into the picture. This paper examines the use of public cloud for data center extension and replacement, particularly in light of existing traditional enterprise applications. It also looks at the role of VMware's vCloud Air public cloud service in meeting the needs of these applications.
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vmware data center, vcloud air, vsphere, hybrid cloud, public cloud, private cloud, disaster recovery, data center extension, data center replacement, date center modernization, virtual private cloud
    
VMware
Published By: VMware AirWatch     Published Date: Oct 27, 2016
Hear how leading hospitals are using the Digital Clinical Workspace as a platform for innovation to improve the patient and provider experience, and enable the right device at the right time for the right task. The session will cover new key technologies to help protect patient data and cover the recent announcement of Target Platform for Epic 2015.
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VMware AirWatch
Published By: RagingWire Data Centers     Published Date: Oct 22, 2016
This paper presents RagingWire’s distributed redundancy model which is an enhancement of shared and dedicated infrastructure models.
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ragingwire, data center, colocation, power, energy, storage, infrastructure
    
RagingWire Data Centers
Published By: MobileIron     Published Date: Oct 21, 2016
The release of Android for Work, combined with the enterprise upgrades in Lollipop, delivers an outstanding opportunity for companies that have long waited to support Android devices as part of their BYOD mix. It also cements the need for a multi-OS EMM platform that is capable of delivering configurations across Android, iOS, and Windows devices. For organizations that want to take advantage of Android for Work, the first step will be to find an EMM provider with with a comprehensive platform and broad experience with multi-OS deployments to ensure their success. Download now to learn more!
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MobileIron
Published By: Schneider Electric     Published Date: Oct 17, 2016
Ce livre blanc présente une approche simple, supportée par des outils Web gratuits, permettant l’estimation de l’empreinte carbone d’un datacenter, quel que soit son emplacement à travers le monde.
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Schneider Electric
Published By: Adobe     Published Date: Oct 10, 2016
Your week is full of deadlines. But in order to meet them, your team often loses hours to exhaustive search and file-sharing practices. Using that time for more creative concepting could make for bigger long-term gains. And Adobe has the tools to help. Adobe Creative Cloud Libraries allow your workgroups to collaborate and share projects across programs and computers—no matter their individual locations. And Adobe Stock seamlessly integrates images for direct placement into apps like Adobe Photoshop, Illustrator, and InDesign. Download Pfeiffer Consulting’s new Adobe Stock Benchmark Reports to learn more about the efficiency and productivity gains linked to using Adobe Stock.
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adobe, adobe stock, adobe creative cloud, cloud, integration
    
Adobe
Published By: IBM     Published Date: Sep 30, 2016
Managed security services is a mature market with offerings from established service providers. This Magic Quadrant presents enterprise buyers with advice on selecting MSS providers to support global service requirements. publish date: December 2015
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ibm, security, maturity, gartner, magic quadrant, managed security services
    
IBM
Published By: Cisco     Published Date: Sep 08, 2016
This white paper shows how technological advancements improve organizational productivity.
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Cisco
Published By: Cisco     Published Date: Sep 08, 2016
This white paper shows the many advancements of mobile enterprise.
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Cisco
Published By: Cisco     Published Date: Sep 08, 2016
This white paper shows the impact the IOE has had on law enforcement.
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Cisco
Published By: Cisco     Published Date: Sep 08, 2016
This white paper takes you through the age of digital advancement.
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Cisco
Published By: Oracle     Published Date: Aug 19, 2016
This white paper summarizes Oracle's announcement of the new All Flash FS.
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Oracle
Published By: Pega     Published Date: Aug 12, 2016
Digital transformation has fundamentally disrupted global manufacturing. It’s not just a single technological advancement; it’s a full range of emerging technologies that are revolutionizing the industry. Social, mobile, Big Data, analytics, cloud, and the Internet of Things are re-defining every organization’s operating models. Within the next decade, many manufacturers will find themselves managing operations that are virtually unrecognizable from the past century.
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pega, mobil, big data, analytics, cloud
    
Pega
Published By: Pega     Published Date: Aug 11, 2016
Citizens rely on government social services programs to help combat poverty, disease, disabilities, and economic and physical hardships. Governments are also tasked with providing healthcare, security, and infrastructure services.
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Pega
Published By: LogRhythm     Published Date: Aug 08, 2016
Among the countless changes in Windows 10 Microsoft has provided IT organizations more visibility into auditable actions on Windows 10 machines and the resulting events in the Security Log. Understanding these enhancements is important because we need every edge we can get to detect endpoint intrusions. Threat actors use a sophisticated mix of phishing, social engineering, and malware to attempt to compromise any user within an organization. A seemingly benign order request sent to a salesperson or a benefits summary to someone in HR can contain attachments infected with malware. Once such payloads are in, the goal is to determine how to leverage current users and other accounts on the compromised machine to access valuable and sensitive data, as well as how to spread out within the organization and repeat the process.
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microsoft, security, best practices, data
    
LogRhythm
Published By: SAS     Published Date: Aug 03, 2016
Failing to contain financial crime hits banks with the double impact of crime-related losses and fines imposed by regulators and law enforcement agencies. Depending on the magnitude of a bank’s failure to stem financial crime, fines can run into hundreds of millions of dollars – and even higher in exceptional cases. More importantly, institutions are keen to protect their brand from association with transnational organized-crime rings and scandals related to corruption.
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best practices, productivity, finance, financial crime, security
    
SAS
Published By: HPE_OMG_7.16     Published Date: Jul 22, 2016
With many enterprises implementing a hybrid cloud environment to move applications to cloud, IT organizations must establish a decision-making framework for evaluating, deploying, and operating applications in the cloud. Businesses need to be able to deliver applications in the right way and on the right cloud, so IT organizations seek insight into setting policies for the best placement of applications across different cloud options. In this report, Gartner offers analysis and recommendations for moving traditional apps to private cloud and for brokering and managing apps across different private and public cloud options.
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technology, best practices, cloud computing, infrastructure, best practices, business intelligence, business management
    
HPE_OMG_7.16
Published By: Hewlett Packard Enterprise     Published Date: Jul 20, 2016
With many enterprises implementing a hybrid cloud environment to move applications to cloud, IT organizations must establish a decision-making framework for evaluating, deploying, and operating applications in the cloud. Businesses need to be able to deliver applications in the right way and on the right cloud, so IT organizations seek insight into setting policies for the best placement of applications across different cloud options. In this report, Gartner offers analysis and recommendations for moving traditional apps to private cloud and for brokering and managing apps across different private and public cloud options.
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technology, best practices, cloud computing, infrastructure, best practices
    
Hewlett Packard Enterprise
Published By: Cisco     Published Date: Jul 11, 2016
Operational efficiency and cost savings. Datadriven business insights. Organizational agility and market differentiation. Enterprises in every industry are pursuing such gains, but they cannot be achieved with a fragmented, siloed technology infrastructure. Technological integration doesn’t happen overnight, of course. It takes years of behind-the-scenes teamwork and engineering—backed by decades of expertise, research, and development—to have a broad and lasting impact. This special edition of Unleashing IT highlights the fruits of those labors, showcasing the unparalleled alignment of Microsoft, Cisco, and Intel technologies. In the following pages, you’ll read about the advancement and unique value of integrated solutions, spanning cloud environments, data centers, and management tools. You’ll also hear from organizations that are aking advantage of these converged technologies, including King County, Provincia Net, and Swinburne University.
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Cisco
Published By: Cisco     Published Date: Jul 11, 2016
It is the purpose of this white paper is to provide guidance to network planners, engineers, and managers who are deploying Cisco Nexus 9000 Series Switches in a data center as replacements for Cisco Catalyst® 6500 Series Switches.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations. While potential benefits are there, small and midmarket organizations may have fewer resources available and can find difficulty in realizing the full value of the enterprise mobility infrastructure. Often, organizations find themselves having to make trade-offs between richness of functionality and available resources.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
This white paper can help you confirm that your small business or distributed enterprise needs to invest in an effective next-generation firewalls (NGFW) solution. For small businesses, the NGFW should provide an affordable and manageable entrée to advanced threat protection. In branch offices and the distributed enterprise, NGFWs should provide a detection and enforcement point, analyzing real-time threats and network traffic at scale and benefiting from an integrated and holistic view of the network of which it is a part. In both use scenarios, the NGFW should help your organization defend against targeted and persistent malware attacks, including emerging threats.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
What You Will Learn: This document will identify the essential capabilities you need in an advanced malware protection solution, the key questions you should ask your vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: • Advanced analytics • Collective global security threat intelligence • Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) • Continuous analysis and retrospective security
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Cisco
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