HIT Consultant Insightful coverage of healthcare innovation
 

center

Results 1 - 25 of 3242Sort Results By: Published Date | Title | Company Name
Published By: Workday     Published Date: Sep 30, 2019
Transform HR from a cost center into a profit center.   By strengthening the partnership between the CFO and HR leaders, you can:   Reduce costs Meet business goals Drive revenue   Read this eBook from CFO.com to learn five steps your organization can take to help your finance and HR teams work better together.
Tags : 
workday inc (wday), career development, employee engagement, human capital management, human resource management
    
Workday
Published By: Schneider Electric     Published Date: May 31, 2019
Data centers are evolving. They are much more than the data storage facilities of the past—they are gateways to emerging markets and platforms from which businesses can expand their reach through greater connectivity. These evolutions require the deployment of secured IT platforms capable of supporting and treating a huge amount of data generated in real time. Learn how Interxion partnered with Schneider Electric to meet the needs of its customers and stay relevant in the rapidly evolving colocation market.
Tags : 
customer insight, colocation business, schneider electric
    
Schneider Electric
Published By: Hitachi EMEA     Published Date: Sep 25, 2019
With the right approach, new and growing data sources can help you drive innovation, transform customer experience and create new revenue streams. But all that data can also slow you down.
Tags : 
    
Hitachi EMEA
Published By: HERE Technologies     Published Date: Sep 26, 2019
Public safety organizations are trying to optimize their dispatch centers in order to minimize response times and maximize the total number of lives saved. Most of these organizations, however, are still using legacy location technology that does not properly address some key factors.
Tags : 
    
HERE Technologies
Published By: Intel     Published Date: Sep 27, 2019
The stakes are high in today's data centers. Organisations have access to massive quantities of data promising valuable insights and new opportunities for business. But data center architects need to rethink and redesign their system architectures to ingest, store and process all that information. Similarly, application owners need to assess how they can process data more effectively. Those who don't re-architect might find themselves scrambling just to keep from being drowned in a data deluge.
Tags : 
    
Intel
Published By: Intel     Published Date: Sep 27, 2019
As data constantly changes and expands, data centers increasingly face capacity, performance, and cost limitations related to existing memory and storage solutions. Intel Optane data center (DC) technology addresses these challenges by placing data closer to the CPU and closing the gap between traditional memory and storage options, thus transforming the memory and storage tier.
Tags : 
    
Intel
Published By: Intel     Published Date: Sep 27, 2019
As the first major memory and storage breakthrough in 25 years, Intel Optane technology combines industry-leading low latency, high endurance, QoS, and high throughput that allows the creation of solutions to remove data bottlenecks, and unleash CPU utilization. With Intel Optane technology, data centers can deploy bigger and more affordable datasets to gain new insights from large memory pools. Here are just ten way Intel Optane technology can make a difference to your business. To find out more download this whitepaper today.
Tags : 
    
Intel
Published By: Intel     Published Date: Sep 30, 2019
Mountains of data promise valuable insights and innovation for businesses that rethink and redesign their system architectures. But companies that don’t re-architect might find themselves scrambling just to keep from being buried in the avalanche of data. The problem is not just in storing raw data, though. For businesses to stay competitive, they need to quickly and cost-effectively access and process all that data for business insights, research, artificial intelligence (AI), and other uses. Both memory and storage are required to enable this level of processing, and companies struggle to balance high costs against limited capacities and performance constraints. The challenge is even more daunting because different types of memory and storage are required for different workloads. Furthermore, multiple technologies might be used together to achieve the optimal tradeoff in cost versus performance. Intel is addressing these challenges with new memory and storage technologies that emp
Tags : 
    
Intel
Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
Tags : 
    
Group M_IBM Q4'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Reinventing Data Centers at Petabyte Scale to Enable Competitive Advantage
Tags : 
    
Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
Tags : 
    
Infinidat EMEA
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Every company markets to consumers differently. From call centers to emails to apps and aggregator sites, orchestrating a relationship marketing strategy requires a bespoke collection of marketing technologies. Marketers have the budgets to spend on CRM, email, mobile and data management, but fitting these capabilities together and ensuring they work with legacy business systems is not easy.
Tags : 
    
Selligent Marketing Cloud
Published By: Five9     Published Date: Oct 14, 2019
Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play? In this e-book, we will answer these questions and more. We will examine AI from a pragmatic lens and offer suggestions to minimize costs and maximize returns.
Tags : 
    
Five9
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
Tags : 
    
ttec
Published By: ttec     Published Date: Jul 24, 2019
One of the most significant areas of opportunity for contact center leaders to cut costs is to leverage customer service bots to deflect calls. But today’s consumers have little patience for conversational bots that can’t understand what they’re saying or don’t know how to provide an accurate answer.
Tags : 
    
ttec
Published By: ttec     Published Date: Sep 13, 2019
According to the annual report on fraud and internet crime published by the FBI’s Internet Crime Complaint Center (IC3), a staggering total of more than $2.7 billion was lost through online fraud and financial crime in 2018, the last full year available. And according to the Federal Trade Commission (FTC), there were more than 1.4 million fraud reports in that same time period. Many of these fraud events involved brand impersonation or illegal activities conducted via a brand’s website. In other words, the trust and faith the public has in your brand can be used as a cover for illegal activities, making fraudsters’ schemes appear authentic or trustworthy. To keep the trust within your brand, download the whitepaper to learn how and why identifying and stopping online fraud is essential.
Tags : 
    
ttec
Published By: ttec     Published Date: Oct 01, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Tags : 
    
ttec
Published By: Infosys     Published Date: Sep 12, 2019
Digital-born companies have challenged large long-established businesses across industries with newer data, AI-powered experiences, products/services. Sustained competitive advantage through customer ownership and seller power has since been significantly challenged and overturned. Customers are taking to newer AI and data-powered products/services in their pursuit of better experiences and exponentially higher value. This has triggered every company to challenge status-quo, unleash themselves from very structure of industry and embrace transformation in the new world. Data and AI have shaped themselves into a major economic force that is at the epicenter of transformation of every industry; through 3 horizons. Data, in the first horizon, was the key ingredient in driving more data-driven decisions. Data, in the second horizon, is playing a transformational role in the enterprises' pursuit of being Data Native Digital Native enterprise.
Tags : 
    
Infosys
Published By: Genesys     Published Date: Jun 27, 2019
Your call center tech stack is a mess, and it’s hard to figure out where you even start to unravel it all. This ebook covers the basics of consolidating technology, where to begin and what to consider as you develop your plan to streamline your infrastructure and tech. There are many things to consider including: Infrastructure, both aging and new Existing tech and limitations IT support Users, training and business needs This ebook provides an overview to get your wheels turning in preparation for a move to better technology. Read it now if your future holds new call center tech.
Tags : 
    
Genesys
Published By: NICE inContact     Published Date: Sep 18, 2019
Ready to step up your revenue in eight easy steps? Get this guide and start transforming your customer experience immediately. It’s helped other businesses reach up to 30% of their revenue goal – and it’ll work for your contact center too. This white paper includes strategies for: • Empowering and rewarding customer advocates • Encouraging and responding to customer feedback • Developing a plan for continuous improvement • Future-proofing processes and tools
Tags : 
    
NICE inContact
Published By: NICE inContact     Published Date: Oct 21, 2019
NICE inContact has been recognized as a Leader in the new Gartner report:Magic Quadrant for Contact Center as a Service, North Americafor the fifth consecutive year. NICE inContact achieved the highest and furthest overall position for its ability to execute and completeness of vision. There has never been a better time to modernize to a cloud contact center. Make a smart buying decision with new, independent analysis of leading cloud contact center providers, including NICE inContact.The 2019 Gartner Magic Quadrant Report for CCaaS includes a rigorous, independent evaluation of all the leading cloud providers to help you select the right tech partner for your contact center. Download your complimentary copy of the report that includes: • Gartner’s independent evaluation of the Contact Center as a Service market • Why NICE inContact continues to be named a Leader • Vendor strengths and cautions to aid in your buying process NICE inContact has been recognized as a Visionary with the
Tags : 
    
NICE inContact
Published By: Adobe     Published Date: Sep 23, 2019
Customer experience is the new management battleground. You know it better than anyone. Most customer experience best practices center on the value businesses need to bring to customers. But what role do customer needs play in creating an enterprise plan of attack? Get the full scoop. Plus, learn how experience managers at companies like Guitar Center, Nestle, and PETCO keep their brands thriving and competitive. Read CMO Club Solution Guide: Customer Experience Essentials.
Tags : 
    
Adobe
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
Tags : 
asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla
    
ASG Software Solutions
Published By: Upsite Technologies     Published Date: Sep 18, 2013
The average computer room today has cooling capacity that is nearly four times the IT heat load. Using data from 45 sites reviewed by Upsite Technologies, this white paper will show how you can calculate, benchmark, interpret, and benefit from a simple and practical metric called the Cooling Capacity Factor (CCF). Calculating the CCF is the quickest and easiest way to determine cooling infrastructure utilization and potential gains to be realized by AFM improvements.
Tags : 
ccf, upsite technologies, cooling capacity factor, energy costs, cooling, metrics, practical, benchmark
    
Upsite Technologies
Published By: AWS     Published Date: Oct 01, 2019
By 2020, Gartner predicts 100% of new entrants to IT – and 80% of historical vendors – will offer subscription-based business models to their customers. These organizations are prioritizing the cloud over on-premises data centers and legacy software, so they can more efficiently deliver highly available, scalable, and cost-effective service offerings. To remain competitive, you need to modernize your approach to .NET development – and Amazon Web Services (AWS) is the ideal place to start. This whitepaper will explore best practices for containerizing your Windows workloads on AWS, including how to design your containers, which AWS services to leverage, and how to modernize your existing .NET applications for the cloud.
Tags : 
    
AWS
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.