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Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Use your choice of environments, maintain control, and do it all cost efficiently."
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Hewlett Packard Enterprise
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: F5 Networks Inc     Published Date: Aug 16, 2018
While the choices facing you may seem daunting, the truth is that there’s never been a better time to shop for a web application firewall. WAF technology is now more accessible, affordable, and manageable than ever before—which is a good thing, because companies need the protection a WAF offers now more than ever. For more information about choosing the WAF that’s right for you, visit f5.com/security.
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waf, companies, management, technology
    
F5 Networks Inc
Published By: HotSchedules     Published Date: Sep 11, 2018
When it comes to scheduling employees, restaurants have a lot of choices. There’s paper, sticky notes, emails and spreadsheets. But as managing labor gets more complex and employees turn more and more to their phones, these old-school methods just aren’t getting the job done. This puts most restaurant operators in one or two categories: either they’ve already adopted an online scheduling software to manage their workforce, or they know they need to make the switch. This ebook will show you how easy it is to use employee scheduling software and how much time it can save everyone in your organization.
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HotSchedules
Published By: SAS     Published Date: May 24, 2018
Digital transformation is a reality for marketers that is wrapped in both opportunities and headaches. Marketers understand the choices and expectations that their customers now have, and they are up for the challenge. But marketers also have many obstacles to overcome to deliver the consistently good, timely and engaging customer experience, across devices, that customers demand. The good news is that the marketing technology industry is rapidly evolving to address these challenges. And in the same way that consumers have an abundance of choices, marketers also have many options when it comes to choosing partners to help. But where to start, and how to choose the right partners?
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SAS
Published By: Staples Business Advantage     Published Date: Jul 31, 2018
Changing vendors can be a pain. But the upside can be broader product choices, better prices, and deeper expertise. Watch this short video to find out if your organization is getting everything it could be from your primary vendor.
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Staples Business Advantage
Published By: HireVue     Published Date: Aug 28, 2018
Pre-hire assessments are a proven, scientific way to screen candidates. Today, pre-hire assessments have evolved beyond their legacy standardized-testing roots to measure a candidate’s critical competencies faster, more accurately, and in a way that enhances their candidate experience. EXPECT TO LEARN: Why pre-hire assessments make hiring more data-driven The technologies driving the next generation of pre-hire assessments How the next generation of assessments mitigate bias and control for adverse impact How video-based and game-based assessments provide complementary insight into a candidate’s skills, abilities, and potential Why the multiple-choice pre-employment test is becoming a thing of the past Download the free white paper now
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HireVue
Published By: Avi Networks     Published Date: Aug 17, 2018
Flexible infrastructure choices and application architectures are changing the way that modern enterprises run their computing. Enterprises have become application-centric, investing significant effort and resources on continuous delivery goals and DevOps practices to achieve automation of routine IT and operations tasks. With application owners seeking public-cloud-like simplicity and agility in their own data centers, IT teams are under pressure to reduce wait times to provision applications and updates.
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Avi Networks
Published By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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cloud, contact center, customer journey, hybrid
    
Genesys
Published By: Sterling     Published Date: Apr 30, 2018
You know you need site access mats for your upcoming project. But should you rent, buy, or lease them? Making the right decision means considering many factors, including project duration, jobsite conditions, equipment, mat quality – even the potential for extreme weather. In this white paper, you will learn how to navigate the decision and choose the option that saves you time, money, and headaches. Find out the questions you must ask potential suppliers, and what happens when jobs go longer than planned.
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site access mats, access mats, ground protection mats, construction site preparation, access mat installation, temporary access road, site restoration
    
Sterling
Published By: Sitecore     Published Date: Jan 06, 2009
This guide offers insight into the WCM technology choices available today, discusses some of the requirements both IT and business users should consider when selecting a WCM solution, and includes advice for ensuring a successful evaluation process.
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sitecore, aberdeen, lifecycle management, web content management, analytics, crm, emarketing, email marketing, cms, lead generation
    
Sitecore
Published By: HPE APAC     Published Date: Jun 20, 2017
HPE Flexible Capacity service enables a cloud-like consumption model and economics for your on-premise IT. Now you don’t have to a make difficult choice between security and control of on-premise IT versus the agility and economics of public cloud. Watch this video to find out more.
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cloud, agility, data center, security, public cloud
    
HPE APAC
Published By: Memorial Hermann     Published Date: Sep 19, 2014
As a broker, your customers look to you to provide guidance, education and cost savings in a world filled with ever-changing regulations and skyrocketing costs. See where Houston businesses find the most value in their brokers and what new options exist to help contain costs. • Learn where Houston businesses see brokers adding value • See the impact carrier satisfaction has on changing carriers • Read about new cost-containing options to help your clients
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available. • Learn what % of employees live in Houston, and how that impacts health care costs • See how happy businesses are with current carriers and what that means at renewal time • Find out what alternative options smart businesses are looking at
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Health care costs are already out of control. You’ve tried everything you can think of to reduce costs, but nothing seems to work. Learn where the real problem lies and what you can do about it by rethinking your approach. • Learn why the usual tactics do little to contain costs • See how carrier choice and location impact cost • Get educated on new approaches that contain costs
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Box     Published Date: Jun 22, 2018
• Enterprise Content Management is a market in transition. And as demand for modernization becomes widespread, long-time leaders are investing in new capabilities to keep up — and bringing more of the market to the cloud to meet the needs of users and IT managers alike. • • This report shows how a range of providers measure up to help companies make the right choice when • requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content. • • Use the 2017 Forrester Wave™ report to: o Get educated. Gain an understanding of how the ECM market is changing and why complex, on-premises ECM suites are giving way to Cloud Content Management platforms like Box. o Define your needs. Forrester ranks the top 15 ECM business content vendors based on current offerings, strategy and market presence to help you evaluate vendors that suit your needs. o Select a vendor. Learn how cloud content management platforms like Box are designed
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Box
Published By: Dell EMC     Published Date: Nov 03, 2016
What place should solid-state storage assume in your IT architecture? And what are the best options for the average data center to maximize the value of flash? This paper explores the current state of the technology, its common applications, innovations in solid-state chip technology, choices in solid-state drives and dispels the four most common myths surrounding flash. Discover how you can cost-effectively leverage this rapidly maturing technology.
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solid-storage, nvm, nand, ssd
    
Dell EMC
Published By: Oracle     Published Date: Jan 12, 2017
In this eBook you will learn: Why the time is right to modernize your ERP Best practices in deploying a modern ERP system Why Oracle is your best choice for a modern ERP cloud
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Oracle
Published By: HPE     Published Date: Feb 20, 2015
Imagine an environment where business decisions drive application choices and policy, with no regard for infrastructure, where best practices are implemented based solely on business requirements—and a “guaranteed service level” means just that. The IT of the future will be an elaborate business operation unencumbered by past technology decisions, one capable of providing exact service levels to multiple constituencies while continually optimizing costs.
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HPE
Published By: ADP     Published Date: May 16, 2018
To select the best payroll provider possible, who better to ask than your peers? With more than 400,000 reviews from real software users, the G2 Crowd business software review platform will help you confidently make the right choice. The G2 Crowd payroll report compares how providers rank in terms of customer satisfaction, specific features, industries, and more. To help you evaluate your payroll options, get this FREE copy of the G2 Crowd payroll report (a $599 value). This exclusive research includes: · Detailed profiles of 27 payroll providers · Ranking based on customer feedback · Assessment of implementation, integration, support, and ease of use · Actionable insights to help you decide
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ADP
Published By: Demandware     Published Date: Mar 16, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility
    
Demandware
Published By: Salesforce Commerce Cloud     Published Date: Mar 22, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility
    
Salesforce Commerce Cloud
Published By: DocuSign     Published Date: Mar 23, 2016
Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With eSignature & Digital Transaction Management (DTM) solutions from DocuSign you can provide that experience, allowing customers to transact with you on their terms while reinforcing your modern reputation.
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DocuSign
Published By: Juniper Networks     Published Date: Mar 27, 2018
In our 40-criteria evaluation of data center hardware platforms for software-defined networking (SDN), we identified the nine most significant players — Alcatel-Lucent Enterprise, Arista Networks, Extreme Networks (which recently acquired Brocade Communications System’s data center networking business), Cisco Systems, Cumulus Networks, Dell, Huawei, Juniper Networks, and Pluribus Networks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations professionals (I&O) make the right choice.
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Juniper Networks
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