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Published By: TRIRIGA     Published Date: Mar 31, 2008
Investments in green building strategies consistently result in significant benefits for organizations today.  Green buildings not only reduce the environmental impacts of natural resource consumption and green house gas emissions, but they also provide economical benefits such as reduced costs, improved bottom-line performance and higher shareholder value.
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green building, tririga, environmental sustainability, dr. romm, tririga, environmental impact, green house gas emissions, emissions
    
TRIRIGA
Published By: ProofSpace     Published Date: Aug 07, 2007
This white paper presents a solution framework for Life Science Organizations that want to implement enterprise digital trust management to protect their electronic value chain.
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proofspace, proofmark, signing key vulnerability, trustworthy time, authenticated time stamps, time existence of data, electronic postmark, time stamp
    
ProofSpace
Published By: InsideCRM.com     Published Date: Nov 05, 2007
Considering adding a contact center to your business? Our analyst-written buyer's guide is a great place to start your search. We provide you with an in depth  market overview, a rundown of standard and advanced features and will point you in the direction that will be most beneficial and efficient for your organization.
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software, call center, call center software, contact center, contact center software, crm, customer relationship management, insidecrm
    
InsideCRM.com
Published By: Ecora Software     Published Date: Aug 15, 2007
High-profile data losses are grabbing more and more headlines every week, threatening the reputation, customer base, and overall bottom line of organization whose systems have been exploited. In addition to this lurking threat, now organizations face potential fines for PCI non-compliance from VISA, beginning in September 2007. Ecora Software will provide you with the information you need to proactively address PCI compliance and, of equal importance, minimize your risk of a costly data breach.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Learn about the Sarbanes-Oxley regulatory background and its impact on IT departments. This document provides information pertaining to access issues, change documentation, disaster recovery planning and illustrations of key audit-ready reports.
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sox, sarbox, sox compliance, sarbanes oxley, sarbanes-oxley, enron, compliance, information management
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Our guide shows you how automation can create a sustainable control and reporting system – a must-have with mandated quarterly and annual assessments. If you've already prepared for, and experienced, your first Sarbanes-Oxley audit, you'll want to read this guide on sustainability.
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sox, sarbox, sox compliance, sarbanes oxley, sarbanes-oxley, enron, compliance, information management
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
This whitepaper will teach you the necessary steps any organization must take to comply with the Gramm-Leach-Bliley Act (GLBA). Based on the experienced insight of Alex Bakman, Founder, Chairman & Chief Technology Officer at Ecora Software and Khalid Kark, Senior Research Analyst at Forrester Research, this paper discusses how any organization can reduce compliance costs by automating the process of attaining and maintaining proper financial privacy and consumer data safeguard procedures.
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gbla, glba, compliance, financial, privacy, consumer data, data privacy, information management
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
A summary of the background of GLBA, the precedents it sets for securing nonpublic consumer information, and the responsibilities it places on senior management and IT departments to ensure customer data is safeguarded.
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gbla, glba, compliance, financial, privacy, consumer data, data privacy, information management
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Achieve and Maintain Compliance with PCI Data Security Standard – Part 4. Deep dive into PCI DSS requirements 10-12. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Deep dive into PCI DSS requirements 5-9. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 16, 2007
Deep dive into the first 4 PCI DSS requirements. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 16, 2007
This paper offers the industry's only solution for automating detailed reporting that ensures Enterprise Configuration Visibility™ – reducing the time and cost associated with IT control, compliance, and security, and ensuring the highest levels of availability and performance for your organization.
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configuration management, compliance, security management, audit, auditing, regulatory compliance, monitoring, itil
    
Ecora Software
Published By: Ultimus     Published Date: Aug 16, 2007
Windows Workflow Foundation (WF) and the Ultimus BPM Suite compliment each other. WF can be used to extend the capabilities of Ultimus by performing specialized services. The Ultimus BPM Suite can be invoked by WF activities to perform workflows that are not simple and require extensive and robust human-centric capabilities.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability
    
Ultimus
Published By: Interactive Intelligence     Published Date: May 07, 2012
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
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interactive, technology, ecm, process automation, social and mobile technology
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Utility outages are inevitable. How utilities communicate with the customers who are personally impacted by the outage has the potential to be a relatively positive or an incredibly negative experience. Learn about customer communications via social.
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utlity outages, communications, social, best practices, negative experiences, interactive intelligence
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 27, 2013
Leading contact centers are moving towards flexible plans to improve contact center performance. In times of significant business change, the financial plan and, for contact centers, the operational plan needs to also change and be flexible.
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contact ceter planning, agility is key, adaptive, changing, interactive intelligence, early planning, adaptive planning
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurerís journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members
    
Interactive Intelligence
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
The nature of corporate accounting and financial controls has forever been changed by Sarbanes-Oxley legislation. This white paper discusses the ripple effect of the Act on the IT outsourcing community and the new responsibilities and ethics that rest on companies, both public and private, that entrust all or part of their IT environment to an external third party.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, j.d. edwards, oracle, baan
    
OneNeck IT Services
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
Russell Stover Candies outsourced its legacy information systems. However, two years later, they were unhappy with their chosen outsourcing provider and faced multiple ERP challenges. To help navigate these challenges, the company hired a seasoned IT executive. Find out why, after an exhaustive evaluation process, he selected OneNeck IT Services.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, russell stover, rsc, whitman's
    
OneNeck IT Services
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, microsoft dynamics ax, fusion, outsourcing
    
OneNeck IT Services
Published By: AT&T     Published Date: Jun 25, 2008
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
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class of service, service management, traffic management, bandwidth, at&t, att, network performance management
    
AT&T
Published By: AT&T     Published Date: Jun 30, 2008
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
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wireless, field technicians, repair, mobile service, service, on-site repair, on-site service, wireless data systems
    
AT&T
Published By: Asentria Corporation     Published Date: Sep 04, 2007
As an equipment provider for worldwide, national and regional radio and television facilities, Transcom Corporation, headquartered in Huntingdon Valley, Pa., has been meeting the broadcasting capability needs of stations worldwide since 1978. Transcom specializes in distributing new TV transmitters, antenna, cable, Studio Transmitter Link (STL) and audio equipment that enable television and radio stations to transmit sound and video from the studio to the antenna.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
    
Asentria Corporation
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
CCU sought to encrypt its backup tapes for keeping customer data secure in transit and in storage at the offsite tape-vault vendor’s facility. As a financial institution, CCU was subject to stringent government regulations. With nearly 60 gigabytes of data to encrypt each night, CCU knew that a software solution was out of the question.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.
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