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Published By: CrowdTwist     Published Date: Apr 05, 2018
In 2018, brands should be investing more time and money into fostering customer loyalty. Winning new customers is important to grow a business, but keeping existing customers satisfied and loyal is crucial to a brand’s success. What are the drivers of brand loyalty?What keeps customers coming back? Which brands are leading the pack? In this e-book, we’ll highlight 20 brands that are investing in the brandcustomer relationship to deliver the high-quality products and services that create the exceptional customer experiences that drive loyalty.
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customers, optimization, organization, branding, crowdtwist, business
    
CrowdTwist
Published By: SAP     Published Date: Jan 15, 2016
The future of Retail is being driven by the evolving customer experience. In order to succeed, retailers must anticipate and address customer wants and needs. Transformation pays off: companies that manage their customer experiences effectively are seeing measurable gains in operational performance and financial results.
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sap, customer experience, retail, finance
    
SAP
Published By: Thomson Reuters     Published Date: Mar 08, 2018
Although AI and big data have delivered advances in technology these past years which make remediation more manageable and more efficient, it’s important ensure that the solution you select, meets your particular requirements, addresses and meets your needs. Some jurisdictions require technology dealing with certain types of data to be hosted on-site; data hosting, exchange, protection and privacy can all affect the choice of solution or vendor. It’s common for companies to call out these specifics in their RFPs. Other considerations include the level of precision and recall (e.g., the accuracy) required to meet project needs, the setup time for a system, its implementation and the ability to support globally dispersed team members.
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technology, financial, sector, database, thomson, reuters
    
Thomson Reuters
Published By: Coupa     Published Date: Mar 07, 2016
You can't capture the full benefits of eInvoicing without getting all your suppliers onboard. This webinar will cover: How to communicate the change to suppliers The importance of supporting multiple transaction models Financial and efficiency gains for both parties Impact on supplier relationships
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Coupa
Published By: Coupa     Published Date: Mar 08, 2016
You can't capture the full benefits of eInvoicing without getting all your suppliers onboard. This webinar will cover: how to communicate the change to suppliers The importance of supporting multiple transaction models Financial and efficiency gains for both parties Impact on supplier relationships
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Coupa
Published By: Salesforce Commerce Cloud     Published Date: Jul 11, 2016
The retail business is changing. Fast. Consumers are adapting to new technologies and financial constraints. As a result, retailers have to be adaptive, agile and nimble. This free whitepaper from Demandware looks at tomorrow’s retail environment, what it means to be ready for the future, and some tools to help assess your readiness.
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demandware, retail, future ready, retail environment, growth, customer experience, consumer behavior
    
Salesforce Commerce Cloud
Published By: DocuSign     Published Date: Apr 24, 2018
Life science companies are experiencing a significant transformation in how they bring new products to market. Organizations must adapt to changes in the marketplace, such as global product commercialization, specialized medicine, new regulations, new payment models, and new technology that are driving more product variety, smaller drug volumes, and shorter product life cycles. To meet the needs of this new commercial model, life science companies must re-envision the global supply chain and evolve the tools they use to run their business. The supply chain that was designed for launching blockbuster products will not work in the future. Today, the global supply chain relies on a manual, paper-based process centered on printing documents and sending them via overnight mail, fax, or e-mail with scanned attachments. This time-consuming and costly process is errorprone, tedious for customers and team members, and vulnerable to security and compliance risks.
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DocuSign
Published By: IBM     Published Date: Jul 05, 2016
Download this white paper to learn why flexibility and adaptability are crucial for data architects in the hybrid cloud world.
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ibm, datamart on demand, cloud, hybrid cloud, fluid data, data management, business intelligence
    
IBM
Published By: IBM     Published Date: Jul 08, 2016
What is the total economic impact of IBM Datacap? This Forrester paper examines the total economic impact and potential ROI that enterprises may realize and provides a framework for how to measure financial impact in their organizations.
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ibm, forrester, forrester report, total economic impact, tei, ibm datacap, analytics
    
IBM
Published By: IBM     Published Date: Jul 14, 2016
How are some companies decreasing audit fees in the face of pressure to increase them? In this follow-up report to the 2015 Audit Fee Survey, Financial Executives Research Foundation interviewed several senior-level financial executives and audit partners. These interviews revealed best practices in mitigating increases in audit fees and how to work more efficiently and effectively with auditors. Access this report to learn the reasons for increased audit fees and the impact of PCAOB inspections. You'll also discover how to review current audit focus areas, improve internal controls, automate processes, and review audit hours and fees.
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best practices, audit, finance, efficiency, productivity
    
IBM
Published By: IBM     Published Date: Jul 14, 2016
Workiva commissioned Forrester Consulting to conduct a Total Economic ImpactTM study and examine the potential return on investment (ROI) enterprises may realize by deploying Wdesk for Controls Management. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Wdesk on their organizations and how it can be leveraged to optimize the processes necessary to deliver Sarbanes-Oxley (SOX) compliance. This in-depth financial summary finds a 238% three-year, risk-adjusted ROI for a large auto parts retailer. Key outcomes include reduced the effort required to formulate and update processes and controls for SOX compliance resulting in a three-year benefit of $190,568, and simplified audit efforts with improved audit trails in financial controls, delivering three-year present value benefits of $128,965.
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cloud reporting, business management, economic impact, forrester, consulting
    
IBM
Published By: IBM     Published Date: Jul 14, 2016
Fraud can happen in any organization—big or small— even in yours. Read this e-book to learn how to identify risks in your organization. It details how and why fraud happens in many organizations, four steps to prevent and detect fraud through internal controls, and why properly designing controls is a crucial step.
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best practices, detect fraud, business management, internal control
    
IBM
Published By: IBM     Published Date: Jul 22, 2016
You’ll learn: - About the mandates that will significantly increase transaction complexity and transaction volumes for payers and providers - How to reduce costs and improve processing efficiencies while also decreasing the risk associated with data movement - Ways to improve customer service and ensure compliance with evolving regulations while reducing IT operating expenses
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ibm, healthcare, affordable care act, b2b, hipaa, edi regulations
    
IBM
Published By: IBM     Published Date: Aug 04, 2016
IBM BigInsights is ready to help Quest Diagnostics Inc. ingest, normalize and analyze huge data-sets, delivering new insight into clinical outcomes for physicians, hospitals, and millions of patients.
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ibm, analytics, myaa, quest diagnostics, case study, data analytics, data insight, big data
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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ibm, security, fraud prevention, technology, loss reduction, fraud, fraud management
    
IBM
Published By: IBM     Published Date: Dec 05, 2016
IBM Watson enables a global Aerospace and Defense company to use cognitive technologies to assess its portfolio enhancements, assess its offering competitiveness, and evaluate its supply and sales opportunities. Democratizing knowledge is key for success. Especially in an environment of constant change within corporate transformations, employees lose access to key information in order to support the company's operational stability during these changes. Watson takes over the role of a human expert to support a fast and fact-based steering of the company.
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ibm, watson, leadership, knowledge management, aerospace, defense
    
IBM
Published By: K2     Published Date: Apr 04, 2016
Discover how Financial Management and HCM applications can help your business make better decisions while managing change and growth.
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enterprise applications, finance, human resources, workday, talent retention, risk and compliance, hcm
    
K2
Published By: Oracle     Published Date: Feb 21, 2018
Payments are going to change the financial world, download this webinar by TAS Group to learn more!
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
Payments are going to change the financial world, download this webinar by TAS Group to learn more!
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Oracle
Published By: Anaplan     Published Date: Apr 14, 2016
Finance is constantly tested to keep pace in today’s business environment. To keep up, planning needs to become a continuous process that spans departmental boundaries and enables managers to collectively realign resources to respond to market changes. Organizations must streamline disparate sales and operational planning with traditional financial planning and analysis by using technology to connect people, data, and processes across the organization.
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Anaplan
Published By: OpenText     Published Date: May 26, 2017
Today’s manufacturers need to ensure their production facilities are available 24/7. Ensuring that production lines are operating smoothly, associated utilities supplies are maintained correctly and production stoppages are minimized can significantly help to reduce the operational costs and boost the profits of today’s manufacturing operations.
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opentext, manufacturing, plant, asset management
    
OpenText
Published By: AWS     Published Date: May 18, 2018
We’ve become a world of instant information. We carry mobile devices that answer questions in seconds and we track our morning runs from screens on our wrists. News spreads immediately across our social feeds, and traffic alerts direct us away from road closures. As consumers, we have come to expect answers now, in real time. Until recently, businesses that were seeking information about their customers, products, or applications, in real time, were challenged to do so. Streaming data, such as website clickstreams, application logs, and IoT device telemetry, could be ingested but not analyzed in real time for any kind of immediate action. For years, analytics were understood to be a snapshot of the past, but never a window into the present. Reports could show us yesterday’s sales figures, but not what customers are buying right now. Then, along came the cloud. With the emergence of cloud computing, and new technologies leveraging its inherent scalability and agility, streaming data
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AWS
Published By: AWS     Published Date: Oct 30, 2018
How Snapper Further Protects Data in Amazon S3 Using CWP for Storage Abstract: Snapper, a New Zealand-based company that develops custom account-based solutions, was creating an online concessions payment program for local students and needed a way to enhance the security of their personal information on Amazon Web Services (AWS). The solution had to further protect online student profiles and associated payment details stored in Amazon Simple Storage Service (Amazon S3) against malware and threats. Snapper chose Symantec Cloud Workload Protection for Storage (CWP for Storage) for its advanced malware protection, elastic scalability, and simple deployment requiring only a few hours.
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snapper, data, amazon, cwp, storage
    
AWS
Published By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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Genesys
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