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Published By: Bronto     Published Date: May 18, 2017
The internet has opened up a shopper's paradise where you can find and buy anything right from the living room. With a few simple key strokes, a consumer can choose products and services from merchants around the globe - from that authentic British trench coat to an Australian boomerang to wine straight from the California Coast. But with the gates to cross-country commerce opened wide, have consumers abandoned their local retailers for international merchants abroad? To answer this question, we commissioned a consumer study, conducted by Ipsos Research in the US and Australia and Census wide in UK. We hope this original research helps you better understand the opportunities and challenges of cross-country trade.
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Bronto
Published By: Datastax     Published Date: May 15, 2017
The customer is no longer king – she’s ruler, dictator, and autocrat. What’s clear is that the old paradigm of “customer service” is out and the new paradigm of customer experience is in. But companies are being too slow to capitalize on technology to improve customer experience. Read this new commissioned thought leadership paper conducted by Forrester Consulting on behalf of DataStax to learn why real-time data should be driving your customer experience decisions, why customer obsession is an imperative for success, why most companies are still missing the mark with CX, and six key recommendations to get your CX engine running.
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datastax, customer experience, digital, buying initiatives
    
Datastax
Published By: Microsoft     Published Date: May 04, 2017
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Office 365. The purpose of this study is to provide readers at large organizations (more than 1,000 users) with a framework to evaluate the potential financial impact of Office 365 on their organizations.
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Microsoft
Published By: IBM     Published Date: May 01, 2017
In October 2016, IBM commissioned Forrester Consulting to evaluate the means by which enterprises are managing and securing various endpoint form factors today and how strategies will change over the next three years. In conducting an in-depth survey of 556 IT and security leaders in the US, the UK, Germany, India, and Australia, Forrester found that while enterprises have a decentralized approach to managing and securing smartphones, tablets, laptops, and IoT today, they will move to a more consolidated and cognitive approach by 2020. Download report to learn more.
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ibm, consulting, it security, smartphones, tablets, laptops, enterprise management
    
IBM
Published By: Palo Alto Networks     Published Date: Apr 25, 2017
A new survey commissioned by Palo Alto Networks and conducted by Enterprise Strategy Group explores why enterprise IT leaders are embracing CASB products, where they are using them, and what capabilities are most important to them. One of the most critical needs is securing the use of SaaS applications. Here’s what you need to know.
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Palo Alto Networks
Published By: Mimecast     Published Date: Apr 18, 2017
"Email-borne insider threats both accidental and malicious are a real and ongoing problem for organizations. A recent commissioned study conducted by Forrester Consulting reveals many firms have experienced some form of insider security incident in the past 24 months. Download this report to get the findings. Discover Forrester’s perspective on internal threats and how organizations are responding and how they should be responding."
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forrester, insider security, cyber security, internal threats, email fraud
    
Mimecast
Published By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
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operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, infrastructure
    
ServiceNow
Published By: Epicor     Published Date: Apr 05, 2017
Today’s financial professionals have access to robust tools that offer a detailed picture of a company’s success in real time. With dashboards reporting in-depth data, a CFO can merely glance at a computer to analyze how well the business is doing in key areas. Despite the impressive technology available today, many businesses have yet to make a change. In a survey of 1,500 finance professionals, nearly half reported relying on gut instinct rather than hard data to make important business decisions. The survey—commissioned by Epicor and conducted by Redshift Research Ltd.—also revealed that a majority of CFOs and financial decision-makers are still relying on spreadsheets to interpret business data. In our “Instinct Meets Insight” eBook, you can explore the survey results and learn how a modern financial IT infrastructure lets decision-makers back up instinct with relevant data they can use to help their businesses grow.
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erp software, enterprise resource planning software, digital disruption, manufacturing erp
    
Epicor
Published By: Microsoft Windows     Published Date: Mar 31, 2017
This Microsoft-commissioned report demonstrates how deploying Windows 10 can reduce costs and provide significant benefits to your organization. The report found an ROI of 233% with a payback period of only 14 months.
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Microsoft Windows
Published By: Lookout     Published Date: Mar 28, 2017
In today’s Bring Your Own Device (BYOD) world more than a few IT managers have lost sleep over the thought of an employee device, loaded with sensitive company data, falling into the wrong hands. Lookout commissioned Forrester Consulting to conduct a national survey of IT managers in the Fall of 2013 that uncovered substantial security concerns related to mobile devices, especially around malware and data loss. Ultimately, the survey revealed that IT managers do not believe existing security solutions can adequately address the mobile security challenges faced by businesses today.
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insights, mobile, security, byod, lookout
    
Lookout
Published By: Lookout     Published Date: Mar 28, 2017
The data that you’ll see throughout this book is the result of a survey commissioned by Lookout and conducted by Enterprise Strategy Group, an integrated IT research, analyst, strategy, and validation firm.
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enterprise, mobile, security, survey, commission, lookout
    
Lookout
Published By: SAP     Published Date: Mar 09, 2017
In April 2016, SAP commissioned Forrester Consulting to evaluate how enterprises are taking advantage of IoT, how IoT fits into broader digital transformation initiatives, and the role of immediate insights in realizing the benefits that IoT can deliver.
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SAP
Published By: Oracle     Published Date: Feb 28, 2017
This whitepaper reveals how Oracle Hospitality commissioned Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
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Oracle
Published By: VMware     Published Date: Feb 24, 2017
As organizations explore Windows 10, IT departments are being tasked to show the potential return on investment they could realize with enterprise mobility management (EMM) solutions for Windows 10 coupled with other productivity and collaboration solutions. VMware commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to uncover the advantages of this approach. Read the full story to see how one global airline benefited from their implementation of VMware AirWatch®.
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VMware
Published By: Dell     Published Date: Feb 23, 2017
Managing the PC lifecycle can be a complicated and expensive process. Organizations with outdated systems require increased support, have higher maintenance costs, and experience a loss of end user productivity. However, Dell commissioned Forrester® Consulting to study the trends and challenges for global IT decision makers in order to identify opportunities for optimizing the PC Lifecycle.
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Dell
Published By: IBM     Published Date: Feb 23, 2017
Open Source application servers aren't "free." Download the Total Economic Impact of Migrating From Open Source Application Servers to IBM WAS Liberty, a Forrester Consulting Total Economic Impact Study commissioned by IBM to learn how much you can save by migrating away from open source. WebSphere Liberty can deliver 122% ROI, reduce infrastructure costs by $350K and improve developer productivity by 12% over open source application server alternatives.
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ibm, cloud, middleware, ibm was liberty, open source application servers
    
IBM
Published By: Polycom     Published Date: Feb 16, 2017
"Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft."
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polycom, business technology, roi, voice solutions, office 365, cloud pbx
    
Polycom
Published By: Mimecast     Published Date: Feb 13, 2017
Security and risk (S&R) pros have the challenging task of using finite resources (including budget, time, and people) to protect their businesses from every possible attack type. On top of this, S&R pros don’t just need to watch out for threats coming from outside their walls, but must keep an eye on internal threats as well. S&R decision-makers face threats from three groups of insiders – compromised accounts (internal accounts that have been compromised by external attacks), careless misuse (internal policy violators and those who accidentally leak or expose data or systems), and malicious insiders (insiders who purposefully take or misuse data or exploit systems), and they must be prepared for each. In February 2017, Mimecast commissioned Forrester Consulting to evaluate the state of enterprise security readiness for internal email threats.
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email security, internal threats, mimecast, forrester
    
Mimecast
Published By: IBM     Published Date: Jan 17, 2017
IBM Commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly and seamlessly.
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ibm, commerce, forrester, digital experience
    
IBM
Published By: Pure Storage     Published Date: Jan 01, 2017
In July 2016, Pure Storage commissioned an independent study, conducted by 451 Research, that surveyed 253 enterprise IT decision-makers responsible for storage technology decisions in order to quantify the business impact that Tier 1 storage had on organizations.
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Pure Storage
Published By: Cisco     Published Date: Dec 21, 2016
What are the key elements of a collaboration framework that can help IT decision makers (ITDMs) and business decision makers (BDMs) come to a mutual understanding of how, where and why to use videoenabled collaboration solutions, in particular, F2F video? To answer this question, Techaisle conducted a survey of 1,269 ITDMs and BDMs with SMBs and midmarket businesses, across the US, Latin America, Europe, and Asia Pacific. The survey was commissioned by Cisco. The survey findings provide guidance to SMBs and midmarket decision makers on how the nature of the collaboration discussion is changing, drive acceptance and use of F2F video throughout their organization to maximize business payback, and align objectives with the outcomes that shape the activities of highgrowth innovative firms who are the most successful users of advanced collaboration technology.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the Cisco Data Virtualization solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of investing in the Cisco Data Virtualization solution for their organizations. To better understand the benefits, costs, and risks associated with Cisco Data Virtualization, Forrester gathered data through interviews with customers who had multiple years’ experience using the solution. All organizations used Cisco Data Virtualization as a single data virtualization integration platform to query and access data across their network. This includes accessing data that resides on the cloud and on-premises across various sources and systems.
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Cisco
Published By: SAP     Published Date: Nov 17, 2016
SAP Jam is a cloud-based social software platform that transforms the way people work by bringing together people, data, and decision-making capabilities when and where workers need them. In this Forrester Total Economic Impact (TEI) study commissioned by SAP, learn about the potential return on investment you can realize by deploying SAP Jam.
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sap, human resources, employee, sap jam, total economic impact
    
SAP
Published By: IBM     Published Date: Nov 17, 2016
Open Source application developer platforms aren't "free." Download the Total Economic Impact Of Migration From Open Source Application Servers to IBM WAS Liberty, a Forrester Consulting Total Economic Impact Study commissioned by IBM to learn how WAS Liberty can deliver 122% ROI, reduced infrastructure costs by $350K and improved developer productivity by 12% over open source alternatives.
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ibm, middleware, application infrastructure, open source application servers, ibm was liberty, cloud
    
IBM
Published By: IBM     Published Date: Nov 15, 2016
IBM Commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes and culture to create digital customer experience in real time.
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ibm, watson, commerce, watson content hub, digital experience, customer experience
    
IBM
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