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Published By: Pega     Published Date: May 25, 2016
CRM Provides The Cornerstone Of A Great Customer Experience
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best practices, competitive advantage, pegasystems, business practices
    
Pega
Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
Aberdeen research has shown that when organizations harness the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeless..
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Hewlett Packard Enterprise
Published By: Microsoft     Published Date: May 04, 2017
Business Processes within the enterprise are becoming more and more driven by software systems. Booking flights for a trip or transferring money in a bank account, it’s usually software that makes it happen. Successful software development projects lead to valuable software that improves business processes within an enterprise. These software-based business processes can increase profitability and drive competitive advantage.
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Microsoft
Published By: Adobe     Published Date: Aug 30, 2017
As customer expectations evolve alongside digital capabilities and channels, it’s not enough to offer cool experiences. Now they must be cool personal experiences that anticipate the customer’s needs and desires before even she knows about them. This change requires us to think much more broadly about how we use personalization. Already brands adopting strategies and tools for personalized experience design are gaining a sustainable competitive advantage over brands that aren’t.
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Adobe
Published By: Oracle CX     Published Date: Oct 20, 2017
With the growing size and importance of information stored in today’s databases, accessing and using the right information at the right time has become increasingly critical. Real-time access and analysis of operational data is key to making faster and better business decisions, providing enterprises with unique competitive advantages. Running analytics on operational data has been difficult because operational data is stored in row format, which is best for online transaction processing (OLTP) databases, while storing data in column format is much better for analytics processing. Therefore, companies normally have both an operational database with data in row format and a separate data warehouse with data in column format, which leads to reliance on “stale data” for business decisions. With Oracle’s Database In-Memory and Oracle servers based on the SPARC S7 and SPARC M7 processors companies can now store data in memory in both row and data formats, and run analytics on their operatio
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Oracle CX
Published By: DocuSign UK     Published Date: Nov 06, 2018
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse. According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
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DocuSign UK
Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
IT Transformation enables IT to become a service-centric partner to the business, helping deliver new products and services more quickly. An IDC study of 16 global companies shows the financial benefits. Today’s always-on business environment relies on IT to deliver a competitive advantage. IT Transformation is the key. Transform your IT with leading hyper-converged, cloud, data storage, servers, open networking and data protection from Dell EMC and Intel®.
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Dell EMC & Intel
Published By: Automation Anywhere     Published Date: Feb 21, 2019
Robotic Process Automation was born with the vision of empowering business users to create software bots that could interact with enterprise systems just like humans. Its benefits include substantial time and cost savings, improved customer satisfaction, increased workforce morale, and the ability to build a competitive advantage over competitors. But to fully realize all these benefits, it’s important for businesses to select a solution with a robust RPA security architecture that supports core principles, such as least privileges and separation of duties while delivering end-to-end protection for the critical apps and sensitive data involved. This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.
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Automation Anywhere
Published By: Shell U.K. Limited     Published Date: Aug 08, 2019
We harness Shell gas-to-liquids (GTL) technology to create high-purity process oils that open exciting opportunities for your products and operations. Conventional process oils are derived from crude oil, whereas Shell Risella X and Shell Ondina X are made from pure synthesis gas. That frees them from the impurities and large molecular variations found in mineral oils. Using GTL process oils could enhance your processes and final products to give you a competitive advantage
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shell, risella, ondina, process oils, gas-to-liquids, gtl, purity, pure
    
Shell U.K. Limited
Published By: IBM APAC     Published Date: Nov 22, 2017
It is imperative that organizations start looking now for smarter solutions to the problems associated with unstructured data. There are many issues related to unstructured data that need to be readily addressed such as storage, discovery, organization, tagging and deduplication. One of the most important issues related to unstructured data is finding and discovering key business insights as quickly as possible, preferably in near real time, to gain a significant competitive advantage.
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storage, discovery, organization, tagging, deduplication, competitive, advantage
    
IBM APAC
Published By: Dell     Published Date: Aug 17, 2016
Make your employees happier, increase their performance and reduce IT support costs by upgrading to a Latitude 5470. Dell partnered with Principled Technologies to create three productivity-based workflows to see how quickly the new Dell Latitude E5470 laptop powered by the latest 6th generation Intel Core i5-6300U processor performed compared to previous generations.
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technology, best practices, productivity, data, competitive advantage
    
Dell
Published By: Dell EMC     Published Date: Nov 04, 2016
Whether you’re dead set on winning the America’s Cup for Britain the first time like Olympian Sir Ben Ainslie or simply determined to keep your business competitive, success demands an infrastructure that can deliver quickly. Download the case study to learn how Ainslie’s British sailing team Land Rover Bar used innovative IT to deliver agility, reliability and speed in its bid to win, and how using hyper-converged infrastructure created a competitive advantage through improved performance and collaboration, reduced risk to critical applications, and provided the ability to spin up VMs in less than 15 minutes.
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it infrastructure, hyper-convergence, architecture, sql, microsoft exchange
    
Dell EMC
Published By: Dell EMC     Published Date: Oct 08, 2015
The information presented here draws on the collective experiences of three leaders in the use of Hadoop technologies—Dell® and its partners Cloudera® and Intel®.
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Dell EMC
Published By: Dell     Published Date: Oct 24, 2014
The migration off Windows Server 2003 is an opportunity for a datacenter “do-over” – a technology infrastructure transformation with implications for business innovation. It’s an opportunity to gain competitive advantage over industry peers, to meet application service levels faster and provide better overall capability, and to make yourself more valuable to your organization. Download this paper to better understand why these aspirations and goals should be at the heart of your migration project.
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platform migration, virtualization, it infrastructure, application service levels, datacenter solutions
    
Dell
Published By: TriNet     Published Date: Nov 26, 2012
Download this eGuide to learn 7 ways to help build a strong company culture within the workplace to help your company thrive.
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corporate culture, competitive advantage, company culture, human capital
    
TriNet
Published By: Dell Brought to you by Intel     Published Date: Dec 09, 2013
One of the greatest competitive advantages a small business can offer the customer is its inherent ability to change rapidly. Whether or not the business is able to depend on deployed solutions to scale with evolving needs often defines its ability to compete.
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dell, dell vrtx, mobile environments, convergence.
    
Dell Brought to you by Intel
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: HPE     Published Date: Mar 23, 2015
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
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HPE
Published By: HPE     Published Date: Mar 23, 2015
For small and midsize businesses, the realities of a dynamic marketplace and ever-changing customer expectations pose continual challenges and opportunities. Big Data, the cloud and mobility are changing the way information moves and connections are made across the organization, offering productive potential while promising competitive advantage. But adoption of these advanced technologies will require a transformation in the capacities, functions and methods of IT. Download this white paper to learn more.
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HPE
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeem research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Dell EMC     Published Date: Feb 07, 2018
Digital transformation is the process of creating value, growth, and competitive advantage through new offerings, business models, and business relationships that are data centric and data driven. It’s about changing the way that business gets done. This transformation also places IT at the forefront when making strategic business decisions related to redefining business processes and operational efficiencies, shifting work and employee productivity, changing customer relationships, increasing buyer loyalty, and transforming product and service revenue streams. IDC believes that IT organizations must assume a critical role in the forthcoming digital reinvention by assuming the position of being a critical business innovation platform. Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: MicroStrategy     Published Date: Sep 09, 2014
Improve revenue, loyalty, and productivity while controlling costs. It’s a given: Most shoppers are now armed with a mobile device when they enter a retail store. They are highly informed and expect retail employees they interact with to be at least, if not more knowledgeable about a store’s products, promotions, and services. This white paper outlines the 5 key benefits of a winning mobile app strategy, including new ways retailers can effectively leverage mobile technology as a competitive advantage. With the average shopper looking at their phone more than 150 times a day, learn how leading retailers leverage mobile technology to: Enhance customer experience Drive sales Boost customer loyalty Achieve operational efficiencies Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.
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mobile apps, customer experience, customer loyalty, operational efficiencies, mobile technology, sales lift, customer loyalty, best practices
    
MicroStrategy
Published By: Phunware     Published Date: May 22, 2014
Retailers and mall owners now have a major opportunity to differentiate their brands and locations, more deeply engage their customers, and jump ahead of competitors. Get insight on, gaining a competitive advantage with mobile, monetizing store traffic through mobile, the importance of the mobile shopper connection and engaging shoppers with location-aware mobile apps.
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shopper whitepaper
    
Phunware
Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Stories and statistics behind successful analytics projects The adoption of analytics across the enterprise is accelerating, and with good reason. Analytics can offer a competitive advantage by helping to identify growth opportunities, circumnavigate risk and improve customer relationships. These insights are becoming crucial parts of the business strategy for executives representing a wide array of industries. Check out our latest eBook to see how some of the world’s leading companies are using analytics to meet their needs. You’ll receive diverse examples of how organizations applied the latest statistical methodologies, such as: scorecard build, regression, decision trees, machine learning and material change to uncover meaning in data. The examples represent global brands across critical industries – Financial Services, Insurance, High-Tech, Aerospace, Manufacturing and others – where analytics helped answer their most challenging questions.
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Dun & Bradstreet
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