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Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: SAP     Published Date: Jul 19, 2012
Mergers present opportunities for a complete transformation of the combined business organization. A blend of two smaller bottling companies, Coca-Cola Hellenic Bottling Company S.A. is one of the world's largest bottlers and distributors of Coca-Cola products. It standardized on the SAP® ERP application to better coordinate with its partner and supplier, the Coca-Cola Company, which also standardized on SAP software. Coca Cola Hellenic used SAP technology for other challenges, including transformation of its customer service processes.
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sap, software, services, business, transformation
    
SAP
Published By: Cohesity     Published Date: May 04, 2018
Cohesity provides the only hyper-converged platform that eliminates the complexity of traditional data protection solutions by unifying your end-to-end data protection infrastructure – including target storage, backup, replication, disaster recovery, and cloud tiering. Cohesity DataPlatform provides scale-out, globally deduped, highly available storage to consolidate all your secondary data, including backups, files, and test / dev copies. Cohesity also provides Cohesity DataProtect, a complete backup and recovery solution fully converged with Cohesity DataPlatform. It simplifies backup infrastructure and eliminates the need to run separate backup software, proxies, media servers, and replication. This paper specifically focuses on the business and technical benefits of Cohesity DataPlatform for the data protection use case. It is intended for IT professionals interested in learning more about Cohesity’s technology differentiation and advantages it offers for data protection - (i) Elim
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Cohesity
Published By: Telstra     Published Date: May 21, 2013
This best practice guide aims to provide colocation buyers with a complete overview of the factors that need to be considered when assessing colocation services.
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colocation services, best practice, telstra, buyers, global
    
Telstra
Published By: IBM     Published Date: Apr 20, 2017
IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time. How can an organization stay ahead of these advanced security threats? Maintaining a high level of baseline security by consistently enforcing security policies and patch levels on endpoints and servers is definitely required and important. But when networks can have multiple vulnerabilities per IP address at scan time, the slow process of mitigating and patching these weaknesses can result in dangerous security gaps. Today’s IT personnel have to make difficult, risk-based decisions on where to focus their efforts—often without having a complete picture of the security environment. This is even more critical when the number of vulnerabilities across the organization is increasing while the organization has limited resources and skills to fix the vulnerabilities.
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risk management, vulnerability management, asset security, database accuracy, enterprise security, security solutions
    
IBM
Published By: IBM     Published Date: Apr 24, 2017
IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time. How can an organization stay ahead of these advanced security threats? Maintaining a high level of baseline security by consistently enforcing security policies and patch levels on endpoints and servers is definitely required and important. But when networks can have multiple vulnerabilities per IP address at scan time, the slow process of mitigating and patching these weaknesses can result in dangerous security gaps. Today’s IT personnel have to make difficult, risk-based decisions on where to focus their efforts—often without having a complete picture of the security environment. This is even more critical when the number of vulnerabilities across the organization is increasing while the organization has limited resources and skills to fix the vulnerabilities.
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risk management, vulnerability management, asset security, database accuracy, enterprise security, security solutions
    
IBM
Published By: MediaVantage     Published Date: Feb 22, 2012
As the global leader for on-demand software for real-time reputation management, MediaVantage provides complete visibility into global reputation. It enables communicators to securely align team members, plan the synchronized delivery of messages, and engage with stakeholders through traditional and social media channels.
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mediavantage, communications, live demo, social media, global reputation, messages
    
MediaVantage
Published By: Commvault     Published Date: Jul 06, 2016
Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution
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commvault, intellisnap, netapp, backup, recovery, data growth, server virtualization, data protection, cifn, snap management, snapprotect
    
Commvault
Published By: CareCloud     Published Date: Jul 28, 2014
Deliver more efficient patient care with an MU-certified EHR that features patient engagement, decision support and task management tools built in. Plus, charting features like templates and order sets let you focus on your patients, not your EHR.
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carecloud, single solution, patient engagement, order sets, templates, ehr, task management, information technology, practice management
    
CareCloud
Published By: Carbonite     Published Date: Oct 10, 2018
Data protection is a balancing act between the need to protect data and the need to protect access to data. The trick lies with deploying the right protection across the different systems and types of data, since they each require different forms of protection.
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Carbonite
Published By: Macquarie Telecom     Published Date: Mar 30, 2015
This guide will help you understand what a disaster recovery plan is and how to effectively implement one for your business.
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disaster recovery, risk reduction, disaster recovery plan, drp, how to create an effective drp
    
Macquarie Telecom
Published By: CareCloud     Published Date: Sep 23, 2014
CareCloud developed this guide to explain how technology turned one practice's profit uncertainty into a happier ending. Find out how. In this white paper you'll learn how to: • Earn the greatest potential ROI from your EHR system • Capture more money through revenue cycle management • Track profitability easier by focusing on 5 key numbers
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carecloud, practice profitability, boost revenue, roi, ehr, financial success, tech investment
    
CareCloud
Published By: Xactly     Published Date: Feb 10, 2017
To help you determine the right compensation, here are the most common sales roles, best practices on how they should be rewarded through pay mix, and recommended plan components.
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compensation, sales, sales team, sales management, performance management, sales performance management
    
Xactly
Published By: Red Hat     Published Date: Nov 30, 2015
Red Hat Enterprise Linux OpenStack Platform and Red Hat Ceph Storage are a perfect fit for enterprises deploying OpenStack.
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openstack, storage
    
Red Hat
Published By: Sponsored by HP and Intel®     Published Date: Nov 02, 2012
Virtualization reduces the number of physical servers IT needs to provision and maintain, but it also transforms the data protection paradigm. Now businesses can recover from failures in minutes, not hours, with unprecedented affordability.
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virtualization, data management, it infrastructure, cloud computing
    
Sponsored by HP and Intel®
Published By: HP and Intel® Xeon® processor     Published Date: Aug 10, 2012
Virtualization reduces the number of physical servers IT needs to provision and maintain, but it also transforms the data protection paradigm. Now businesses can recover from failures in minutes, not hours, with unprecedented affordability. The key to
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complete, storage, data, protection, architecture, virtual, environments, virtualization, physical, servers, server, transforms, data, management
    
HP and Intel® Xeon® processor
Published By: Intel Corp.     Published Date: Aug 08, 2012
Virtualization reduces the number of physical servers IT needs to provision and maintain, but it also transforms the data protection paradigm. Now businesses can recover from failures in minutes, not hours, with unprecedented affordability. The key to achieving the best business uptime and cost savings is the effective design of storage management and data protection. This white paper outlines an end-to-end storage and data protection architecture optimized for VMware vSphere and Microsoft® Hyper-V environments.
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complete, storage, data, protection, architecture, virtual, environments, virtualization, physical, servers, server, transforms, data, management
    
Intel Corp.
Published By: HP and Intel® Xeon® processor     Published Date: Feb 11, 2012
This white paper outlines an end-to-end storage and data protection architecture optimized for VMware vSphere.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers, market dynamics, trends, converged, custom requirement, deduplication, tiering, protocol, foundation
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processors     Published Date: Nov 19, 2012
In this white paper, HP and Veeam Software outline an end-to-end storage and data protection architecture optimized for VMware vSphere and Microsoft(r) Hyper-V environments. Read on to learn more.
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data protection, vmware, vsphere, hyperv
    
HP and Intel® Xeon® processors
Published By: HP - Intel® Xeon® processors     Published Date: Nov 07, 2012
In this white paper, HP and Veeam Software outline an end-to-end storage and data protection architecture optimized for VMware vSphere and Microsoft® Hyper-V environments.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure
    
HP - Intel® Xeon® processors
Published By: CDW-Trend Micro     Published Date: Jul 17, 2015
A small business owner named Pete needs a complete security solution that protects everyone on his staff when they email, browse, and share using their Macs, PCs, or mobile devices. Watch this video and see Pete discover Trend Micro™ Worry-Free™ Business Security is an easy-to-use solution that provides complete user protection for all his employees. Webinar Brought To You By CDW-Trend Micro
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security solution, cyber attack, mobile devices, business security, user protection
    
CDW-Trend Micro
Published By: DigiCert     Published Date: Jun 19, 2018
No organization is safe from cyber attacks. Organized crime drives the rapid growth and sophisticated evolution of advanced threats that put your entire website ecosystem at risk. And the threat landscape will only grow more dangerous as attackers create more innovative and damaging ways to profit from their efforts. That’s why you need Complete Website Security to harmonize and fortify your website security. Across the board, we deliver best-in-class solutions for securing your website environment. Secure your websites. Protect your business.
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DigiCert
Published By: MuleSoft     Published Date: Jul 13, 2018
"Digital transformation is increasingly becoming a “when, not an if” for most companies. MuleSoft surveyed 650 IT decision makers across the globe. The research shows that three-quarters of companies are currently undertaking digital transformation initiatives, and 80% say if they don’t complete those initiatives, their companies will lose revenue in the next 12 months. How does your company stack up? Download the Connectivity Benchmark Report 2018 to find out: -The top digital trends companies are investing in for 2018 -The biggest challenges holding companies back from achieving their digital transformation goals -The one strategy companies use to develop applications and projects more efficiently"
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MuleSoft
Published By: MuleSoft     Published Date: Apr 23, 2019
Digital transformation is front and center and this year, it’s all about connecting the customer experience. MuleSoft surveyed 650 IT leaders from global enterprises. The research shows that the vast majority (97%) of companies are currently undertaking or planning to undertake digital transformation initiatives. Nine out of 10 IT leaders believe if they don’t complete those initiatives, their companies will lose revenue. How does your company stack up? Download the 2019 Connectivity benchmark report to find out: The top digital trends of 2019. The evolving role of IT as a business catalyst. Which strategies leading enterprises are adopting to get ahead.
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MuleSoft
Published By: Endace     Published Date: Aug 20, 2012
Organizations don't know what's going on inside their networks, and that's costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target.
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endace, technology, white paper, network, intelligent recording fabric, infrastructure, business risk, intelligent network
    
Endace
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