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Published By: Epicor     Published Date: Aug 10, 2018
In the world of retail, the only returns you want are returns on your business investments. With Epicor Eagle N Series, you get precisely that—a tool that is engineered to go the distance, hit revenue and profit targets, keep customers coming back, and deliver great returns on your technology investment. The latest technology advances, and higher customer expectations, make it critical to have a solution in place meets your business goals and your customer’s needs. This eBook details seven way you can make your Point of Sale system deliver growth and profits including-- • Easy-to-use inventory management tools • Ability to streamline and simplify everyday processes • Keep customers coming back with customized loyalty programs • Get the advantage in-the-aisles with check-out and support through your mobile device This eBook includes comments from Epicor customers that are using the tools Eagle provides to reduce inventory costs, increase margins, and drive customer loyalty.
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor
    
Epicor
Published By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
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service, management, optimization
    
Cherwell Software
Published By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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artificial intelligence, customer experience, customer journey, self-servic e, personalization
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys
Published By: XpertHR     Published Date: Jun 13, 2018
Your supervisors are where the rubber meets the road for ensuring wage and hour law compliance. What they don’t know could hurt you—which could be a lot! Don’t risk the chance that an isolated misstep, or misinformation, could land you in court. This white paper covers training solutions for avoiding 5 Costly Wage and Hour Mistakes related to: ? Minimum wage ? Overtime ? Equal pay ? Misclassifications ? Working and nonworking time Regulations vary from state to state, and across municipalities, are constantly changing and can be very complex. You play a critical role in ensuring that front-line managers and supervisors have the information, knowledge and support they need to ensure wage and hour compliance. But, chances are, you’re also challenged to stay on top of an ever-shifting wage and hour compliance landscape. We can help. Get the up-to-date information you—and they—need, now, by downloading this free whitepaper from XpertHR.
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compliance training, supervisor training, wage and hour, minimum wage, overtime, flsa, employee classification, exempt, nonexempt, equal pay, working time, independent contractor, meal and rest breaks, compliance, hours worked
    
XpertHR
Published By: DocStar     Published Date: Jun 11, 2018
Accounts Payable is a fundamental activity for nearly all businesses. Pick any enterprise and you can bet there is an AP function at the heart of financial operations. The obligation to pay off short-term debt is one that every company must satisfy. But more than that, the process to do it must be efficient and productive. If you get behind on your obligations you risk missing important financial discounts, defaulting with creditors, and damaging your reputation with suppliers and stakeholders. CFOs face the challenges associated with Accounts Payable…and it’s easy to lose sleep. As other areas of business and commerce have become more and more paperless, the accounts payable process in most organizations remains mired in paper copies and manual workflow. The result is an often costly and people intensive process that leaves companies vulnerable to competitors and financial executives with a growing unease over the inherent inefficiencies.
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DocStar
Published By: VMware     Published Date: Jul 24, 2018
As infrastructure managers confront urgent demands for data center agility and cost savings, the benefits of Hyper-Converged Infrastructure (HCI) become all the more compelling. HCI enables lower cost IT operations and greater flexibility by combining compute, storage and management in a single software-defined solution on commodity hardware. This paper offers guidance on selecting an HCI solution. It is based on IT Central Station member reviews of VMware vSAN, a foundational component of VMware HCI.
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VMware
Published By: Bell Micro     Published Date: Jun 14, 2010
This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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bell micro, ibm xiv, storage system management, virtualization architecture
    
Bell Micro
Published By: CA Technologies EMEA     Published Date: May 23, 2018
La crescita aziendale è una priorità costante. In parallelo all’espansione dell’economia delle applicazioni, è probabile che stiate considerando iniziative di business digitale. Tra gli obiettivi più promettenti di una simile strategia:• Fornire esperienze digitali di qualità superiore ai consumatori attraverso il mobile • Ampliare mercati e flussi di ricavi attraverso canali multipli• Collegare dipendenti e partner ai dati aziendali, sempre e ovunque • Avviare nuovi servizi innovativi nel contesto dell'Internet of Things (IoT)La corretta esecuzione di una strategia digitale richiede la capacità di lanciare nuove applicazioni e coordinare la vostra presenza digitale con i partner. Le API (Application Programming Interface) generano la connettività necessaria per condividere i dati aziendali e i contenuti digitali con quelle applicazioni e con quei partner, tramite Internet. Le API sono una componente essenziale del business digitale: mettono gli sviluppatori in condizione di crear
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 24, 2018
En su libro publicado en 1966, “The Psychology of Science”, el psicólogo norteamericano Abraham Maslow abordó la idea de que los profesionales de la psicología necesitaban acometer sus métodos de tratamiento desde diferentes perspectivas para poder contar con ideas nuevas y no simplemente seguir usando las mismas teorías y técnicas creadas por Freud y sus seguidores tantos años atrás. Consciente de la posible dificultad de cambiar de punto de vista, Maslow escribió: “Si la única herramienta de la que se dispone es un martillo, es tentador abordarlo todo como si de un clavo se tratara”. Todos nosotros hemos vivido esta experiencia. Nos acostumbramos tanto a la manera en la que se han ido haciendo las cosas que a veces no nos cuestionamos las razones para seguir haciéndolo así.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 25, 2018
Molte delle aziende più grandi e di maggior successo nel mondo utilizzano CA Project & Portfolio Management (CA PPM) come chiave di volta della strategia di Business intelligence (BI). Questo permette a CA di monitorare costantemente l'andamento del mercato, e l'evoluzione relativa ad aspettative ed utilizzo, man mano che le aziende adottano tecnologie BI.
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sette, trend, nella, business, intelligence
    
CA Technologies EMEA
Published By: Artemis Health     Published Date: Jul 10, 2018
How the right information can help you manage your pharmacy costs and lead you to savings.
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Artemis Health
Published By: Artemis Health     Published Date: Jul 10, 2018
Learn how self-insured employers can cut wasted spending while still offering competitive benefits.
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Artemis Health
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
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virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Akamai Technologies     Published Date: Apr 26, 2010
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
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akamai, collaboration, collaboration software, firewall, enterprise software, web conferencing, travel costs, twitter
    
Akamai Technologies
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
At a projected market of over $4B by 2010 (Goldman Sachs), virtualizationhas firmly established itself as one of the most importanttrends in Information Technology. Virtualization is expectedto have a broad influence on the way IT manages infrastructure.Major areas of impact include capital expenditure and ongoingcosts, application deployment, green computing, and storage.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network, vlb advanced
    
Coyote Point Systems
Published By: Epson     Published Date: May 14, 2018
Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions e ective and a ordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more e cient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data. A tablet POS solution makes sense for many retailers, particularly if you’re looking to: • replace an ECR or want to have a mobile POS in place on opening day • unlock new pro t-making and cost-saving opportunities • expand your business • keep pace with ever-changing customer expectations Figuring out which tablet POS solution is the best for your business may seem like a huge challenge. But don’t worry. Taking the right approach, by using too
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Epson
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
Commercial trucking plays an important role in the economy. When hauling perishable goods and materials, it’s critical for buyers and suppliers to seek cost efficiencies and deliver in a timely manner. To help, Jeremy Singley collaborated with Bob Sliwa to create an ultra-aerodynamic tractor-trailer that could reduce draft and lower fuel consumption by up to 25 percent. This article discusses how these innovators used SOLIDWORKS design software to create a SuperTruck prototype.
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solidworks, commerical, economy, optimization, organization
    
Dassault Systemes SolidWorks Corp.
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
Quality is a top priority for any organization, whether it’s defined by reliability and customer satisfaction or conformance with manufacturability specifications. Manufacturers are continually challenged to maintain quality while optimizing the bottom line. Inspection, testing and documentation are critical to this process; however, manual translations are riddled with error, inconsistencies and lost productivity. This article reveals how SOLIDWORKS Inspection software optimizes the inspection process, reduces costs and helps create higher quality products faster than ever.
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solidworks, software, quality, inspection, organization
    
Dassault Systemes SolidWorks Corp.
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Jul 11, 2018
How do you design and manufacture products suited for the Fourth Industrial Revolution — the Internet of Things (IoT) and artificial intelligence (AI)? Hint: You can’t do it with single-point 3D modeling and 2D drawing solutions. Learn how upgrading to an integrated 3D product development solution can help boost productivity, reduce costs, improve quality, foster collaboration and increase innovation.
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designing, fourth, industrial, revolution
    
Dassault Systemes SolidWorks Corp.
Published By: Jelecos     Published Date: Aug 02, 2018
The people of Jelecos are experts in migrating some or all of a Customer’s work-loads or operations to AWS. We can help you build, deploy, scale, and manage Microsoft applications easily, quickly, securely and cost-effectively.
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Jelecos
Published By: NEC     Published Date: Dec 16, 2009
The proliferation of communications channels has set expectations around cost and productivity benefits. Unified Communications (UC) is proffered as a way of helping bring them all together, but companies struggle to justify the business case for it. Against this background, how important is UC as an approach to streamlining communications, and how can businesses exploit it?
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nec, business communication, productivity, unified communications, uc delivery
    
NEC
Published By: MuleSoft     Published Date: Jul 13, 2018
"Organizations are increasingly looking for ways to better compete in the market by releasing products and/or services more quickly. This has left us with a variety of technology buzzwords, from APIs and microservices to DevOps, all promising great gain. It’s worth asking: which are worth the cost and time to implement? And what are the advantages of APIs, microservices, and DevOps? Read this e-book to learn about the advantages of APIs, microservices, and DevOps, all of which can help organizations increase their capacity for change. Topics covered include: -The API economy and how it is igniting a cultural shift in businesses -How APIs and microservices are not only becoming the norm in enterprises, but are also changing the role of IT -Why DevOps and APIs deliver greater advantages and business value together, than they deliver individually"
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MuleSoft
Published By: MuleSoft     Published Date: Jul 13, 2018
"In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation. The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity. In this whitepaper, you will learn: -Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT -How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity -How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital t
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MuleSoft
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