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Published By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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cloud, contact center, customer journey, hybrid
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process 1 Gartner Peer Insights rev
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Genesys
Published By: Dassault Systèmes     Published Date: Aug 08, 2017
Aerospace and Defense companies delivering complex products in competitive markets must overcome many challenges to manage requirements throughout the product lifecycle. Among the most difficult challenges are integrating complex systems engineering processes, promoting collaboration among multiple engineering disciplines and enabling the sharing of intellectual property within globally dispersed teams. Companies seeking a way to efficiently manage product requirements can leverage a comprehensive product lifecycle management (PLM) solution to: • Effectively reuse intellectual property to reduce time to market • Increase product innovation • Improve overall traceability of requirements throughout the product lifecycle This paper will highlight the criteria needed for a comprehensive requirements management solution that incorporates PLM to offer customers a scalable, enterprise-grade solution.
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customer, product lifecycle, aerospace, defense, management, plm, dassault
    
Dassault Systèmes
Published By: CA Technologies EMEA     Published Date: May 23, 2018
To move your business from its current state to the connected enterprise, you have to define a common API to your database and other systems, while providing the infrastructure to support the new model. The new systems must incorporate the security safeguards while ensuring the infrastructure can support the new growing, but variable, load. With the rapid adoption of mobile and web-based services across the industry, the REST architecture has emerged as the de facto standard for API integration across systems. This white paper addresses the concepts of REST, creating REST APIs for your databases and integrating with other systems: • What is REST? • Why use REST for database access? • Building REST infrastructure for database access • The REST enabled database • Integrating REST with other services • Criteria for selecting REST services platform
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CA Technologies EMEA
Published By: Adobe     Published Date: Nov 09, 2017
In our 35-criteria evaluation of data management platforms (DMPs), we identified the 11 most significant ones — The ADEX, Adform, Adobe, KBM Group, Lotame, MediaMath, Neustar, Nielsen, Oracle, Salesforce, and Turn — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
In our 40-criteria evaluation of enterprise marketing software suites (EMSS) providers, we identified the nine most significant ones — Adobe, Experian Marketing Services, IBM, Marketo, Oracle, Salesforce, SAP, SAS, and Teradata Marketing Applications — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
In our 26-criteria evaluation of digital intelligence (DI) platform providers, we identified the 10 most significant ones — Adobe, Cxense, Evergage, Google, IBM, Localytics, Mixpanel, Optimizely, SAS, and Webtrekk — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
In our 32-criteria evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones — Adobe, Emarsys, FICO, IBM, IgnitionOne, Infor, Pegasystems, Pitney Bowes, Rocket Fuel, Salesforce, SAS, and Teradata — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.
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Adobe
Published By: Tenable     Published Date: Nov 06, 2018
"Insights and ideas to help you evaluate vendors and improve your security program. Organizations seeking to evaluate vulnerability assessment solutions turn to the “Gartner Market Guide for Vulnerability Assessment” for expert help in navigating the market. Tenable is pleased to provide a complimentary copy of the report. According to Gartner, “the vulnerability assessment (VA) market is mature, but is being challenged by the need to cover changing device demographics and emerging technologies and better represent true risk.” Gartner addresses these considerations and others in the 2018 Market Guide for Vulnerability Assessment, providing insights that will help you evaluate vendors and improve your security program. Topics covered: The scope of the market for vulnerability assessment solutions, common use cases and challenges Recommendations for identifying requirements and vendor selection criteria Changing device demographics and other trends impacting the market and effective v
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Tenable
Published By: Artemis Health     Published Date: Feb 05, 2019
The most expensive software you’ll ever purchase is the software that no one uses. Are you interested in adding a benefits data platform to your HR stack, but you don’t know where to start? This whitepaper will act as your comprehensive guide. • Learn what great benefits data partners offer for services and support • Understand the key features and functionality you should look for • Discover the evaluation criteria that will ensure a successful partnership
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Artemis Health
Published By: Icertis     Published Date: Aug 06, 2019
12 criteria for selecting the best solution for your business
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enterprise contact management, contract management software
    
Icertis
Published By: Workday     Published Date: Sep 08, 2015
This report shows how each vendor fulfills the criteria and where they stand in relation to each other to help application development and delivery (AD&D) professionals and their HR business partners select the right SaaS vendor for their human resources management needs.
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hr business, saas, saas vendor, hr systems, saas hr systems
    
Workday
Published By: PC Mall     Published Date: Mar 03, 2012
Because the needs of every business-and even the departments within that business-are different, the best choice for your business will depend on a variety of criteria, including the scale and scope of the capture-to-workflow process to be optimized.
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scan, scanning, scale, scope, capture, workflow, document management, mfp, scanning
    
PC Mall
Published By: YouSendIt     Published Date: Mar 07, 2012
This white paper examines the challenges inherent in business content collaboration and the criteria that IT professionals should consider in evaluating an effective business content collaboration solution to increase their productivity.
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collaboration, enterprise, marketing, content, content collaboration, innovation, workflow, project, solution, collaborate, collaborative
    
YouSendIt
Published By: Citrix Systems     Published Date: Nov 10, 2014
Today’s enterprises face new requirements for their datacenter and cloud architectures, from keeping pace cost-effectively with fast-growing traffic to ensuring optimal application performance no matter how quickly business needs or the enterprise environment evolve. At the same time, IT must reduce costs and datacenter sprawl, ensure security and uptime, and prepare for a new generation of cloud computing initiatives. While many Application Delivery Controller (ADC) solutions promise to meet demanding customer needs, the reality often falls short. Taking a closer look at the available options and how they measure up against the criteria that matter most, it becomes clear that NetScaler beats the competition—providing better performance and scalability than F5 Networks, Inc.
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dos, denial of service, netscaler, defense, network, low-bandwith, attacks, transactions, targeting, companies, prevention measures, firewall, intruder
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2016
ESG investigates what drives organizations to adopt desktop virtualization, the benefits they realized, and the key criteria to consider when selecting a desktop virtualization vendor.
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citrix, esg, app delivery, desktop delivery, operational benefits, operations
    
Citrix Systems
Published By: LogMeIn     Published Date: Jan 12, 2015
This paper briefly covers the relevant trends that are affecting user behavior, and offers new criteria for selecting an audio conferencing solution provider that meets your organization’s needs.
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audio conferencing solutions, logmein joinme, trends affecting user behaviour
    
LogMeIn
Published By: EVault Inc.     Published Date: Aug 22, 2012
How will you prepare your company for cloud adoption? Cloud services are especially attractive to midmarket companies hit with the high cost of meeting compliance requirements. Author and information security expert Felix Santos discusses: . Information security and data protection in the cloud . Recent cloud standards and audit initiatives . Evaluation criteria for selecting a cloud provider that offers trusted data assurance
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evault, ebook, trusted, data, assurance, cloud, services, compliance, security, data, protection, audit, standards, evaluation, criteria, provider, assurance
    
EVault Inc.
Published By: vCom Solutions     Published Date: Sep 25, 2012
It's the start of a new fiscal year. Your annual IT budget has been approved, and you have commenced your search for a telecom management software that will help you better navigate the treacherous waters of today's telecom environment.
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vcom, telecom, management, tools
    
vCom Solutions
Published By: McAfee     Published Date: Feb 06, 2013
This paper addresses the Big Security Data challenge and highlights the key criteria organizations need to consider for processing security information in light of today’s dynamic threat landscape.
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big data, big security data, mcafee siem, intrusion detection systems, security monitoring
    
McAfee
Published By: Cisco     Published Date: May 15, 2015
In Forrester’s 24-criteria evaluation of videoconferencing infrastructure and cloud services vendors, we identified the 10 most significant OEMs — Acano, AGT, Avaya, Blue Jeans Network, Cisco Systems, Lifesize, Pexip, Polycom, Videxio, and Vidyo — in the category and researched, analyzed, and scored them.
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cloud computing, erp, productivity, applications, efficiency, cisco
    
Cisco
Published By: Anaplan     Published Date: Mar 12, 2019
Old-school planning and budgeting can’t keep up In disruptive times, innovating and responding to change requires visibility into business conditions—and reliable planning and forecasting. However, it’s not always easy figuring out which cloud-based corporate performance management (CPM) system will best fit your budgeting, planning, analysis, and reporting needs. In this report, you will gain insight into: -The drawbacks of old-school, manual budgeting and planning -Benefits of cloud-based performance management systems -Four evaluation criteria for selecting cloud-based CPM technology
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Anaplan
Published By: Monetate     Published Date: Jul 05, 2018
According to The Forrester Wave™: Experience Optimization Platforms, Q2 2018 report, as enterprises continue to consolidate online testing, behavioral targeting and recommendations practices, Experience Optimization Platform (EOP) Providers have been differentiating their services in two key areas: the ability to execute tests across digital channels, and sophistication of behavioral targeting and recommendation techniques. This report assesses the current offering, strategy, and market presence of eight EOP providers, including Monetate. In the report you’ll learn: • Three core capabilities Forrester considers requirements for savvy optimization. • EOP evaluation strategies you can use to evaluate your current vendor (or select a new one) • Criteria that Forrester used to determine Monetate as a “Strong Performer”
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Monetate
Published By: EverString     Published Date: Jul 27, 2018
You have lots of leads, but finding the right match is getting harder and harder. You know the good leads are out there. They might even be looking for you. The trouble is, those good leads are hidden among so many bad ones. Your sales and marketing teams know this. They’re facing a deluge of data, not all of it reliable, and they’re trying to decode that data using outdated point solutions and imperfect criteria. Which means a lot of time spent running campaigns, initiating conversations and booking meetings that go nowhere. If this were the dating world, we’d be talking about a calendar full of bad first dates. Everyone’s “swiping right,” but no one’s truly matching. No one’s getting a second date. No one’s committing. Something just isn’t working. We can’t help you if you’re dating. But if you’re trying to sell your company’s products and services—well, the game is about to change. Instead of moving through a volume of potential customers as quickly as possible to build pipeline, th
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EverString
Published By: Reltio     Published Date: Nov 20, 2018
Explore this 31-criteria, Forrester Wave Report on MDM platforms and vendors. You'll discover an evaluation of 12 vendors including leader Reltio with modern Master Data Management.
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Reltio
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