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Published By: Symantec Corporation     Published Date: Oct 09, 2014
Hackers are taking aim at your small business website. Defend yourself—and your customers—with strong, affordable online security.
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hackers, online security, cyberattacks, affordable
    
Symantec Corporation
Published By: Oracle     Published Date: Nov 05, 2013
As social media use has grown, an urgent need has emerged to correlate the information generated through social data with existing consumer information, and integrate it with sophisticated data management systems. This white paper describes how organizations can blend social insights with more-traditional data in an integrated customer data hub to optimize social strategies and create outreach efforts, new products, and campaigns grounded in real-time, repeatable, automated, and scalable analysis.
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business intelligence, integrated marketing, social media strategy, content marketing, insight, social data, customer hub, social analytics
    
Oracle
Published By: Oracle     Published Date: Jan 09, 2017
Millennials ermöglichen eine signifikante Chance für Hoteliers und Gastronomen und diese Studie: „Millennials und Hospitality: die neu Definition von Service“ gibt Ihnen die Informationen, wie Sie die Erwartungen diese Zielgruppe erreichen können.
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hospitality, hotels, hotel management, millennials, customer experience, mobility
    
Oracle
Published By: Oracle     Published Date: Jan 09, 2017
Millennials ermöglichen eine signifikante Chance für Hoteliers und Gastronomen und diese Studie: „Millennials und Hospitality: die neu Definition von Service“ gibt Ihnen die Informationen, wie Sie die Erwartungen diese Zielgruppe erreichen können.
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hospitality, hotels, customer experience, hotel management
    
Oracle
Published By: Oracle     Published Date: Jul 05, 2017
Tornadoes and floods hitting the Midwest, mudslides and wildfires on the West Coast, hurricanes ravaging the Gulf Coast, and blizzards blanketing the Northeast are just a few of the natural disasters that can be incredibly frightening and damaging due to their unpredictable nature. They can hit anytime and anywhere.
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data center preparedness, intelligent load balancing, dns time to live, monitoring, customer relations, roi
    
Oracle
Published By: Oracle     Published Date: Jul 05, 2017
The fast-evolving digital landscape is changing the game for all organizations. The way we consume content, conduct research, consume video and music, and drive efficiency in our work environment is raising the bar for digital experience. Organizations that rely on the internet to reach customers and drive revenue increasingly turn to cloud-based infrastructure and content delivery networks (CDNs) to achieve the reach and global footprint needed to keep up with customer demands. Delivering these services with high availability and performance across an unpredictable internet over which you have very little visibility and control is a major challenge.
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it infrastructure, operations professionals, digital experience, time to resolution, cloud, dns
    
Oracle
Published By: Oracle     Published Date: Mar 22, 2018
The Staatsbetrieb Sächsische Informatik Dienste (SID) is the German Federal State of Saxony’s central IT service provider. SID supports the state administration with cutting-edge information technology and provides expert advice to its customers on all IT matters. Its brief includes the development, introduction, operation and maintenance of IT processes, planning, operation and administration of the IT infrastructure, and central IT procurement. SID had been operating Oracle Databases at its datacenters for many years, running on IA64 hardware. However, this older technology had to be replaced for technical and financial reasons, while SID wanted to leverage the project to re-engineer its Oracle Database infrastructure. The project was initially financed and realized for migrating the IT system FÖMISAX (Landeseinheitliche Fördermitteldatenbank des Freistaates Sachsen), the State of Saxony’s subsidies database.
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Oracle
Published By: Symantec     Published Date: Oct 07, 2014
The rising intensity and sophisticated nature of cyber-attacks has created a precarious environment for businesses charged with protecting their customers’ personal data. In 2012, credit card and debit card fraud resulted in losses amounting to $11.27 billion. In January 2014 alone, a single cyber-attack exposed more than 105 million identities. To steal this data, one option is to target the point at which a retailer first acquires that card data – the Point-of-Sale (PoS) system. PoS systems are increasingly being targeted by these attackers, which is why it's more important than ever to protect these devices and the systems they are connected to. Read more into the research on these attacks in this Symantec Security Response special report.
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point of sale systems, cyber-attacks, precarious environment, fraud, personal data, pos, security response
    
Symantec
Published By: Symantec     Published Date: Dec 04, 2014
With 93% of people doing at least some of their holiday-season shopping with online merchants, e-tailers of every kind need to get their websites in gear and ensure their customers feel confident shopping on their site. Whether it’s shopping online, in store pick-up, or even browsing and wish lists, customers are offering you an unprecedented amount of data and sales this season. But fail to keep your customers safe with good website security, and all you’ll get is a lump of coal in your stocking.
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online merchants, e-tailers, holiday, holiday season, website security, shopping
    
Symantec
Published By: IBM     Published Date: Jan 09, 2014
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
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it-informatik, sap, ibm system, ibm powerlinux, operational costs, linux enterprise, partition mobility
    
IBM
Published By: IBM     Published Date: Jan 09, 2014
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years. An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server ""footprint""
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power7, power system, power cooling, power5 based, workload consolidation, power processors, server infrastructure power7 system, ibm, power7 servers, mission-critical, data center, it infrastructure, architecture
    
IBM
Published By: IBM     Published Date: Feb 04, 2014
This ebook presents an overview of the B2B integraiton landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM Cloud to Excel amid escalation global complexity, demand volatility and new customer requirements.
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ibm, smarter commerce, b2b, cloud integration, optimizing chain value, cloud transformations, edi networks, increase efficiency, drive collaboration, ibm cloud, edi solution, b2b vision, dynamic global markets, collaboration network, integration services, integration offerings, value chain, edi environment
    
IBM
Published By: IBM     Published Date: Feb 05, 2014
From a communications equipment manufacturer optimizing investments with a security scan to a mutual insurance company reducing spam and threats with hosted web and email services, IBM security consultants have helped many companies evaluate their existing security practices against their business requirements and objectives. Read these customer references to learn how organizations managed risk, security and compliance with help from IBM.
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IBM
Published By: IBM     Published Date: Apr 22, 2014
Learn how your business can push targeted campaigns across your mobile, tablet and desktop websites in minutes in this interactive demo.
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ibm, emm, smartphone, mobile, push notifications, push marketing, targeted campaigns, mobile device, tablet, desktop website, customer engagement, mobile applications
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
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ibm, insurance, data, big data, analytics, solutions
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans. .
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ibm, insurance, customer intelligence, solutions, retention, analytics
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Today’s empowered and enlightened banking consumers demand services according to their individual preferences whenever, wherever and however they interact.
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ibm, banking, omnichannel, transaction, consumers, services
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
For banks today, having more ways to communicate with customers is a good thing. But it has also made it harder for banks to figure out where and how to most profitably commit their marketing resources. Leveraging predictive analytics, First Tennessee Bank is applying the ultimate acid test. It’s combining a granular understanding of the needs of customer segments with real P&L data to optimize its marketing spend, focusing on programs that deliver the highest ROI. First Tennessee’s ability to target its campaigns more intelligently has increased its response rate by 3.1 percent, cut key marketing costs by nearly 20 percent and enables the bank to get the most from its resources.
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ibm, banking, analytics, roi, marketing, p&l, data
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
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ibm, banking, customer, profit, analytics, costing models
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
How customer-centric transformation can lead to deeper relationships, increased revenue and streamlined operations. Though the global economy is still sluggishly shaking off the effects of the near meltdown in 2008 and the ongoing sovereign debt crisis, banks in both the emerging and developed economies have as opportunity to manage enormous capital growth and wealth creation. But to regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves. They must jettison decades-old, product-oriented operating models and become fully client-centric.
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ibm, banking, customer centric, revenue, customer confidence, competitive market
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.
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ibm, banking, marketing, financial, customer experience, business
    
IBM
Published By: Cisco     Published Date: Aug 18, 2014
Do communications really lead to a competitive advantage? Can a best-in-class unified communications platform lead to increased workforce and customer engagement? Get details in the “Unlocking the Full Potential of Collaboration with Cisco Unified Communications Manager Release 9” white paper.
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research, customer engagement, communications, migrate, collaboration, new world, work, cloud, platform, ownership, cost, productivity, maximize, robust
    
Cisco
Published By: Cisco     Published Date: Oct 07, 2014
Malware has changed considerably since the early PC viruses appeared more than 25 years ago. Today, it evolves so quickly that many customers find staying ahead of the latest threat nearly impossible. If the explosion in malware variants weren’t enough, sophisticated client-side attacks and advanced persistent threats (APTs) target victims in ways that evade traditional security measures. The question isn’t whether your network will be attacked with advanced malware. The question is when it will happen and how you will respond. Advanced malware is changing the way security is managed.
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email, malware, web security, quadrant, solutions, threats, data loss, phishing attacks, protection, gateway, mitigate, cloud, hybrid, on-premises
    
Cisco
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