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Published By: Oracle     Published Date: Jan 28, 2019
Traditionally, the best practice for mission-critical Oracle Database backup and recovery was to use storage-led, purpose-built backup appliances (PBBAs) such as Data Domain, integrated with RMAN, Oracle’s automated backup and recovery utility. This disk-based backup approach solved two problems: 1) It enabled faster recovery (from disk versus tape) 2) It increased recovery flexibility by storing many more backups online, enabling restoration from that data to recover production databases; and provisioning copies for test/dev. At its core, however, this approach remains a batch process that involves many dozens of complicated steps for backups and even more steps for recovery. Oracle’s Zero Data Loss Recovery Appliance (RA) customers report that total cost of ownership (TCO) and downtime costs (e.g. lost revenue due to database or application downtime) are significantly reduced due to the simplification and, where possible, the automation of the backup and recovery process.
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Oracle
Published By: Intel     Published Date: Apr 16, 2019
The data center is coming under immense pressure. The boom in connected devices means increasing volumes of data – and all that needs processing. One way for CSPs to accelerate customer workloads is by using FPGAs, which are easier to use than ever before. Download Intel's latest eGuide, ‘FPGA-as-a-Service: A Guide for CSPs' to discover: • How to add FPGAs to the data center • The structure of the Intel® Acceleration Stack for FPGAs • Adding off-the-shelf accelerator functions • How FPGAs can accelerate many cloud services, such as database as a service and analytics as a service
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Intel
Published By: CA WA     Published Date: May 12, 2008
Although typically thought of as an artifact of legacy computing, batch processes remain vital to today’s real-time enterprises. Behind the real time systems that power the real time enterprise, such as customer order fulfillment, account management, supply chain scheduling and optimization, or financial trading systems, are regularly-updated back office business systems. Over the years, batch technology has evolved from script-based automation to rules or policy-driven workload automation.
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bpa, business process automation, soa, service oriented, workload automation, ca wa
    
CA WA
Published By: Znode     Published Date: Jan 10, 2011
Using a Multi-Store Ecommerce Strategy to Significantly Increase Customer Acquisition. As Ecommerce becomes a leading strategy for businesses, online retailers are presented with a challenge: how to increase sales by personalizing the customer shopping experience and strengthening the brand. The solution is to develop a multi-store strategy that "divides and conquers" this challenge. Retailers can develop several online stores that cater to distinct customer demographics, optimize separate checkout flows based on product, or improve conversion rates in marketing campaigns.
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znode, marketing, ecommerce, online distribution, retail, development, integration, erp
    
Znode
Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax
Published By: Genesys     Published Date: May 14, 2013
Today, the gap between a customer’s expecta-tions and the service they receive is huge. Customers are increasingly knowledgeable about the products they use, and demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media.
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genesys, customer service, social media, personalized customer service, text-based media, people management
    
Genesys
Published By: Oracle     Published Date: Sep 21, 2016
In this white paper, learn how Oracle customers have transformed their finance operations and achieved significant reductions in close times and increases in manager productivity with Oracle’s Cloud based finance and accounting applications.
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Oracle
Published By: NetApp     Published Date: Sep 18, 2014
The NetApp flash portfolio is capable of solving database performance and I/O latency problems encountered by many database deployments. The majority of databases have a random I/O workload that creates performance problems for spinning media, but is well-suited for today’s flash technologies. NetApp has a diverse enterprise-class flash portfolio consisting of flash in the storage controller (Flash Cache™ intelligent caching), flash within the disk shelves (Flash Pool™ intelligent caching), and all-flash arrays (EF-Series and All-flash FAS). This portfolio can be used to solve complex database performance requirements at multiple levels within a customer’s Oracle environment. This document reviews Oracle database observations and results when implementing flash technologies offered within the NetApp flash portfolio.
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database performance, database deployment, flash technology, enterprise techology
    
NetApp
Published By: Cox Communications     Published Date: Nov 10, 2014
Internet service is the heart of any business today, powering everything from telephone service to videoconferences. Because so much of your business depends on a reliable, fast internet connection, it’s important that you choose the best internet service for your environment. With several different options, though, professionals can sometimes feel overwhelmed by the technical jargon.
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internet service, cox, dsl, cable, customer-based wi-fi
    
Cox Communications
Published By: Amazon Web Services and Intel     Published Date: Oct 07, 2015
In today’s highly digital ecosystem connecting with the right customers has become more challenging. With the explosion of web-connected devices, connecting with users through the method they prefer has become more demanding. Download this case study to see how the right cloud-based solution can successfully deliver highly targeted and relevant ads in order to help build ad revenue, enhance marketing and open up exciting new business opportunities.
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cloud-based solution, relevant ads, ad revenue, new business opportunities, digital ecosystem
    
Amazon Web Services and Intel
Published By: ServiceNow     Published Date: Mar 24, 2015
IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.
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it departments, mobility, agile enterprises, cost efficient and competitive, connectivity, it production
    
ServiceNow
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
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service management, roi, idc, business operations
    
ServiceNow
Published By: ServiceNow     Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity levels in incident and change management operations • Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
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cloud-based, allstate, servicenow, management solutions
    
ServiceNow
Published By: ServiceNow     Published Date: Jul 09, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations.
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ServiceNow
Published By: Dell     Published Date: Feb 04, 2016
Dell Software has been chosen by over 95% of Federal agencies to complete their missions. Our federal government services and solutions are designed to be future-ready, and we’ve done it all without locking customers into proprietary technology. They’re based on open standards, and they’re modular and easily scalable to give your organization the flexibility and agility it needs to capitalize on every opportunity - even the ones that don’t yet exist. We hope this document, along with the simplified procurement of DLT Solutions, will provide enough help to get your mission needs executed.
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dell, software, government, technology, federal
    
Dell
Published By: Okta     Published Date: Jul 25, 2016
Current Identity Governance and Administration (IGA) solutions have optimized heavily for complete customization, leaving customers with full flexibility in designing rules and workflows. The problem is that it takes these solutions too long to deploy, at too high a cost, and rarely do they deliver on the ROI that was originally anticipated. Okta believes there is a better way, and a way to reach a much broader set of organizations, by building a cloud-based IGA product that is optimized for out-of-the-box capability and is easily configurable.
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okta, best practices, technology, optimization, identity governance, cloud computing
    
Okta
Published By: Okta     Published Date: Aug 03, 2016
Within 6 months of purchasing Okta, the average customer connects 10 applications, and once up and running, the number increases quickly. But, the average customer could be using twice as many provisioning integrations than they are. Using Okta for single sign-on and a centralized view of your cloud apps isn’t nearly enough. Watch this webinar for a live demo of Okta’s new Access Request Workflow and Access Discovery Report features and learn how Okta Provisioning can bring sanity to your IT processes. Learn about: • Provisioning Workflows • Role & Rule-based Access Control • Security-focused Compliance Reporting
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications
    
Okta
Published By: SAP     Published Date: Jul 18, 2016
As your business transitions to a digital enterprise, you can start to give your employees, partners, and customers immediate, data-driven, and even predictive insight into what’s going on – in a way that’s relevant for them. Strategic use of on premise and cloud-based analytics accelerates this process. Read the solution brief to see how SAP is continuing to invest in on premise solutions as part of their effort to reimagine analytics.
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SAP
Published By: NetSuite     Published Date: Feb 17, 2016
The examples that follow illustrate some of the actual challenges that legacy ERP solutions cannot meet. The examples are placed within 5 broad categories of benefits that NetSuite OneWorld customers realised after deploying the cloud-based solution. 1. Standardising business processes and data 2. Omnichannel on a common platform 3. Multiple brands on a common platform 4. Rapid and easy global expansion 5. Managing multicurrency, international business
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cloud-based erp, netsuite, software as a service, saas, netsuite oneworld, legacy erp, standardization, omnichannel, multicurrency
    
NetSuite
Published By: IBM     Published Date: Apr 21, 2016
Industry analysts expect North American sports industry revenue to grow at a compounded annual rate of 4.8% to reach $67.7 billion by 2017, with customer-generated data the most collected type of external data.1 IBM Fan Insight, a software as a service-based solution available in the IBM Softlayer Cloud, and offers sports teams the breakthrough customer intelligence they need to lead in their industry.
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ibm, sports marketing, sports industry, fan insight, kpi dashboard
    
IBM
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: • Design a successful digital customer engagement strategy • Provide agents with a 360-degree view of the customer across all digital channels and voice • Deliver omnichannel experiences that are personalized, context-based, and low-effort
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digital customer service, contact center, digital channel, ebook
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys
Published By: Monotype     Published Date: Feb 15, 2018
Technology is blurring geographic boundaries, bringing cultures together and connecting brands with consumers across the globe. But for brands trying to serve a global customer base, that can pose a real challenge. Fortunately, something as (seemingly) simple as fonts can help. This eBook highlights a few ways type can transform your global brand, as well as a few guidelines to help you get the conversation started.
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branding, marketing best practices, branding best practices, customer experience, global brand, monotype, marketing, design, digital advertising, web fonts, global marketing, emerging marketing, user experience, display advertising, creative, responsive advertising, dynamic advertising, mobile advertising, creative professionals, customer marketing
    
Monotype
Published By: IBM     Published Date: Aug 30, 2017
DevOps (short for development and operations), like most new approaches, is only a buzzword for many people. Everyone talks about it, but not everyone knows what it is. In broad terms, DevOps is an approach based on lean and agile principles in which business owners and the development, operations, and quality assurance departments collaborate to deliver software in a continuous manner that enables the business to more quickly seize market opportunities and reduce the time to include customer feedback. Indeed, enterprise applications are so diverse and composed of multiple technologies, databases, end-user devices, and so on, that only a DevOps approach will be successful when dealing with these complexities. Opinions differ on how to use it, however. Some people say that DevOps is for practitioners only; others say that it revolves around the cloud. IBM takes a broad and holistic view and sees DevOps as a business-driven software delivery approach  — an approach that takes a new or en
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devops, ibm, quality assurance, end-user devices, customer engagement
    
IBM
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