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Published By: CA WA     Published Date: Aug 15, 2008
Despite increasingly complex data center environments, IT is expected to provide business owners with faster service, higher reliability, and greater agility than ever before – all within a tight budget. It is impossible to meet these goals with manual IT processes. However, EMA research shows that IT Process Automation (ITPA) helps achieve these goals, delivering annual savings of $500,000 on staff costs alone, and 64 hours of additional uptime per year – plus improved resource utilization, security and compliance, problem response times, and agility.
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workload automation, ca wa, computer associates, automation, bpm, bpa
    
CA WA
Published By: F5 Networks Inc     Published Date: Jan 25, 2018
With digital transformation reshaping the modern enterprise, applications represent a new class of assets and an important source of differentiation. The ever-more-competitive digital economy requires that your applications be delivered with unprecedented speed, scale, and agility, which is why more and more organizations are turning to the cloud. This explosive growth of apps hosted in the cloud creates a world of opportunities—and a whole new set of challenges for organizations that must now deploy and manage a vast portfolio of applications in multi-cloud environments. Automation and orchestration systems can help streamline and standardize IT processes across traditional data centers, private clouds, and public clouds. But with rapid innovation come concerns about security and delivering a consistent experience across environments.
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application delivery, digital transformation, cloud technology, application, multi-cloud enviornment
    
F5 Networks Inc
Published By: Citrix Systems     Published Date: Jan 29, 2013
This paper describes the issues that arise when allowing iPad into the enterprise network and the steps IT must take to maintain control. It outlines security considerations, risk mitigation options and the architecture required to support the iPad
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ipad, android, tablet, mobility, byo, smartphone, citrix
    
Citrix Systems
Published By: Citrix Systems     Published Date: Sep 17, 2015
Citrix has been delivering virtualized apps for 25 years, while VMware is just getting started. In fact, VMware Horizon has left out some of the “no-brainer” features that Citrix XenApp users and admins have been using for years. Understanding the differences between these products is critical to determining if the solution you pick is the right choice for IT.
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citrix, virtual apps, vmware, it solutions, it management
    
Citrix Systems
Published By: Genesys     Published Date: May 14, 2013
Today, the gap between a customer’s expecta-tions and the service they receive is huge. Customers are increasingly knowledgeable about the products they use, and demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media.
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genesys, customer service, social media, personalized customer service, text-based media, people management
    
Genesys
Published By: Genesys     Published Date: Jun 11, 2013
Delivering exceptional multichannel customer service takes a coordinated effort across four dimensions — strategy, process, technology and people management.
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value-added, customer service, media, voice, strategy, multichannel, people management, process, technology
    
Genesys
Published By: Genesys     Published Date: Jun 20, 2013
The right contact center is a business advantage, because delivering exceptional service to your customers improves their satisfaction and loyalty, and results in increased revenues. The right contact center can also reduce TCO by reducing the need for IT support and replacing inflexible voice-only ACDs that have become expensive to maintain across one or many sites.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy
    
Genesys
Published By: Teradata     Published Date: Jun 12, 2013
Nationwide Mutual Insurance Company operates in a very competitive industry, so it must constantly prepare to meet new challenges as well as build on past successes, maximizing ever asset including its information. In fact, Nationwide's vision - the recognition of its information as a strategic asset - has proved to be a key factor in the company's success. Download this paper to learn more.
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big data, big data analytics, customer relationships, customer knowledge store
    
Teradata
Published By: Sitecore     Published Date: Sep 15, 2014
5 essentials for turning advanced personalization solutions into bottom-line results.
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delivering, personalized, experience, solution, results, visitors, test, customer, strategic, business, objectives, technologies, serendipity, automapping, mechanics
    
Sitecore
Published By: Riverbed     Published Date: Apr 14, 2017
Whether you’re new to the Amazon Web Services (AWS) Cloud or a long-time user, it is safe to assume what you’re hoping to benefit from - elasticity, reduced time-to-market, and cost effectiveness. Like the many networking folk before you however, you’ll soon discover that the complexity of legacy network management solutions can hold you and the cloud back from delivering what was expected. Rather than leverage router-based systems that can take days to be con?gured and deployed, you want utilize modern solutions that match or enhance the bene?ts ts that the cloud can deliver.
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Riverbed
Published By: HP     Published Date: Feb 20, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: Red Hat     Published Date: Mar 11, 2016
Innovative and agile IT, as both a strategy and a means of delivering new applications, requires a fundamental shift in processes, applications, and infrastructure. This web book sheds light on the cloud infrastructure and tools required to support agile IT methods and applications and demonstrates why open source technology is the best way to achieve the full benefits of this new, rapid mode of IT service delivery.
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Red Hat
Published By: NetApp     Published Date: Sep 11, 2014
The NetApp EF550 all-flash array provides a robust platform for delivering exceptional performance to mission-critical applications. The EF550 flash array leverages the latest in solid-state disk technologies along with a strong heritage of handling diverse workloads and providing superior business value through the acceleration of latency-sensitive and high-I/O applications.
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workload characterization, mission-critical applications, usable capacity, ssd rebuild times
    
NetApp
Published By: Delphix     Published Date: Jun 27, 2014
Packaged application development teams frequently operate with limited testing environments due to time and labor constraints. By virtualizing the entire application stack, packaged application development teams can deliver business results faster, at higher quality, and with lower risk.
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on-demand, application development, virtualizing, packaged, faster
    
Delphix
Published By: Visier     Published Date: Nov 04, 2014
Read an industry report or blog post on hot HR trends and technologies today, and you are bound to see workforce analytics near the top. Analysts and commentators agree: workforce analytics has become a “must have” tool for HR and a key component of delivering business value. But how do you get started with this complex topic? By thinking through the first four steps, you can develop the requirements to support the fifth step: selecting the right workforce analytics solution for your organization. Download this white paper, Five Steps to Getting Started with Workforce Analytics, to find out how you can simplify and accelerate your journey from HR metrics to workforce analytics.
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: HP     Published Date: Feb 02, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: HP     Published Date: Feb 02, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: Harvard Business School     Published Date: Feb 04, 2015
It’s easy to generate a burst of revenue. But will your strategies deliver consistently high profits over the long term? Discover the risks of strategic inertia and learn how to develop strategies that keep your firm on top—today and tomorrow.
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strategy, competitive advantage, sustainable competitive advantage, global competition, technological innovation, formulate action plans, harvard business school, executive education
    
Harvard Business School
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
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service management, roi, idc, business operations
    
ServiceNow
Published By: ServiceNow     Published Date: May 21, 2015
The Internet has created radical changes in our personal lives. We now live in a “consumerized” online world where we shop for products and services with a few taps on a smartphone. Social media gives us a global forum where anyone can speak their mind. We see news as it unfolds, watch videos on YouTube, stream music from Spotify, and make friends on Facebook. We expect the web to be automated, on demand, and always on – delivering instant gratification no matter where we are.
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consumerized, spotify, facebook, smartphone, purchase orders
    
ServiceNow
Published By: ServiceNow     Published Date: Jul 09, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations.
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ServiceNow
Published By: MobileIron     Published Date: May 07, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages.
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mobile, threat, defense, security, mobileiron, cyber, criminal
    
MobileIron
Published By: MobileIron     Published Date: Aug 20, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages: • A single app of threat protection is fully integrated with EMM. • No user action is required to activate or update on-device security. • Advanced mobile security blocks known and zero-day threats across iOS and Android devices with no Internet connectivity required. • Machine-learning algorithms instantly detect and remediate on-device DNA threats.
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mobile, threat, defense, strategy, mobileiron, innovation
    
MobileIron
Published By: athenahealth     Published Date: Jun 08, 2015
In this whitepaper, we argue that traditional models for estimating HCIT costs are inadequate and overlook several business-critical variables. Our intention is not to provide a comprehensive TCO model, but to expose and examine the operational considerations that most TCO models fail to recognize or account for, and to equip executives to ask the right questions about the cost of delivering clinical and financial results stemming from technology procurement
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hcit, heath care it, ownership, patient experience, tco, information technology, practice management
    
athenahealth
Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies
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