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Published By: Tapinfluence     Published Date: Jun 07, 2016
Delivering the valuable content that consumers crave requires an authentic, organic, dedicated voice that leverages the reputations and experience of the people your consumers trust.
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brand, best practices, consumers, reach, business optimization
    
Tapinfluence
Published By: VMware     Published Date: May 10, 2017
What is a digital workspace and what does it take to create one? If we break it down, the workspace is a portal for end users into all of their apps and online services that they canseamlessly and securely access across devices and locations. But what makes the workspace of today different from the desktop or mobile device of the past? And how can you move forward with delivering a digital workspace? Download this solution brief to learn how VMware® Workspace™ ONE™is designed to deliver a digital workspace that integrates device management, application delivery, and identity management into a single platform on your terms, via your data center, in the cloud, or through a combination of the two. This workspace can be accessed by your end users across devices and locations and be centrally secured and supported to streamline management and improve the quality of services you deliver across the entire organization.
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VMware
Published By: Sprinklr     Published Date: Sep 28, 2017
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
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social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr
Published By: Progress     Published Date: Jan 22, 2019
A great digital experience is no longer a competitive differentiator—it’s a must for doing business. Poor experiences quickly result in dissatisfied customers and lost prospects. For many enterprises, delivering a multichannel digital experience can be a daunting task—but it doesn’t have to be with the right technology. Learn how to conquer the five challenges for digital experience delivery in this whitepaper.
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Progress
Published By: Progress     Published Date: Jan 22, 2019
Your consumers are multichannel mavericks. With the right content management system, marketers can create meaningful, multi-channel journeys. Delivering a compelling, personalized customer journey across multiple digital touchpoints has never been more important. At the same time, it’s also never been so complex—many organizations struggle to personalize their campaigns and build cohesive multichannel experiences that can engage prospects anytime, anywhere. With creativity and the right content management system at your side, you can create meaningful, multichannel journeys. Watch this webinar to learn more.
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Progress
Published By: Progress     Published Date: Jan 22, 2019
Immersive, engaging customer journeys have become competitive differentiators among today’s enterprises, with modern digital experience platforms powering these efforts. The right platform enables businesses to deliver highly personalized, omni-channel experiences and empowers organizations to craft the journeys customers want.
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Progress
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
The key to delivering profitable projects right from the start is being able to quote them accurately. Bidding on, and deploying scarce resources to a project that could not be delivered profitably is a recipe for failure. Through PSA solutions, top performing consulting firms can more accurately estimate job costs to determine profitability. Using analytics and lessons from past projects, this will enable smarter decisions on which projects should be bid on so that the project portfolio can be fully optimized. Further, this information can be refreshed mid-project so that changes can be made in an agile manner, and projects that are going off the rails can be steered back towards profitability.
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management, delivery, professional, services, automation, project, management
    
WorkBook from Deltek
Published By: WorkBook from Deltek     Published Date: May 04, 2018
Pöyry is an international consulting and engineering company that delivers smart solutions across power generation, transmission & distribution, forestry, chemicals & bio-refining, mining & metals, transportation and water. Pöyry’s net sales in 2016 were €530 million. The company’s shares are quoted on Nasdaq Helsinki (POY1V). Pöyry has approximately 5,500 experts in 130 offices across 40 countries delivering 10,000 projects each year. As a global firm, Pöyry wanted a single, integrated ERP solution that could provide transparency and realtime visibility into finance and projects, while streamlining operations and enhancing collaboration. After evaluating a number of solutions, the organization selected Deltek. Since implementing Deltek, Pöyry has experienced numerous benefits including increased visibility and better collaboration across the entire business.
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deltek, delivery, financial, project, management, international, consulting, engineering
    
WorkBook from Deltek
Published By: Dassault Systèmes     Published Date: May 09, 2018
Tight schedules, cost challenges and lack of visibility can strain relationships in the Architecture, Engineering and Construction (AEC) market. As new technologies raise owner expectations, you need to respond rapidly to customer needs with on-target solutions. You need to know how to anticipate and exceed owners’ expectations. You need to deliver on multiple fronts, including: • Be a partner not just a supplier: Owners are looking for irreplaceable partners who transparently deliver value. • Achieve more predictable outcomes: Partnerships build from developing plans, mitigating risks and delivering. • Deliver on time and on budget: Firms must meet expectations precisely and avoid costly waste and delays. • Be involved from day one: Owners now expect visibility and involvement across the project. • Deliver something unexpected: AEC firms need to deliver unique, surprising solutions. Download your targeted industry analysis to learn more.
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Dassault Systèmes
Published By: IBM Watson Health     Published Date: Dec 13, 2017
Clinical decision support solutions are critical to delivering quality care, but how do you know which tools are most effective? In this video, David Bordewyk, national director for clinical solutions at Truven Health, explains five considerations for evaluating current or prospective solutions. First, the tool should provide evidence-based, actionable recommendations. Learn how to determine whether that’s the case, as well as how to identify tools that provide comprehensive information, information that’s consistent, and information that’s easy to find and access. Additionally, the tool should provide access from multiple types of devices and the vendor should offer ongoing user training and support.
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clinical solutions, clinical decision support solution, clinical decision tool, technical support, optimized care, evidence-based recommendations, clinical solution vendor, drug reference, clinical content
    
IBM Watson Health
Published By: Cisco and NVIDIA Corporation     Published Date: Jan 09, 2019
We deliver the power you need to give your users an uncompromised experience and the flexibility to tailor a solution to your needs and budget. Delivering virtual desktops on Cisco HyperFlex systems makes your job easier while also enabling you to provide excellent support to your users now and into the future. It’s time to plan your transition to Windows 10. Cisco HyperFlex systems with NVIDIA GRID and VDI is your solution.
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Cisco and NVIDIA Corporation
Published By: Zebra ABM     Published Date: Dec 14, 2017
Meet the demands of your highest-volume POS lanes with Zebra MP7000 next generation multi-plane 1D/2D imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level, enabling faster-than-ever checkout in cashier-manned and self-checkout lanes, improving cashier productivity, POS throughput and the shopper experience. A smart investment, the MP7000 offers an unmatched industry-best total cost of ownership (TCO) by delivering maximum uptime and minimum power consumption in an easy-to-service design with fewer parts and components. And with Zebra's complimentary powerful management applications, you can remotely manage all of your MP7000s, no matter where they are located.
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scanner, customer, productivity, mp7000, tco, total cost of ownership
    
Zebra ABM
Published By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now
Published By: TIBCO Software     Published Date: Oct 03, 2018
The Insurance industry continues to undergo significant transformation, with new technologies, business models, and competitors entering the market at an increasing rate. To be successful in attracting and retaining the most valuable customers, insurance companies must innovate and increase the speed at which they respond to customer demands. Traditionally, the insurance software market was dominated by a handful of specialist vendors with products that were initially expensive, difficult to deploy, costly to maintain, and did not provide the speed needed for today's market. Now there has been a shift away from these "black box" applications to platforms that allow insurers to make their algorithmic IP available to business users, allowing much faster response to business demands. The algorithmic platform approach also comes at a fraction of the cost of black box solutions, while delivering advanced analytical techniques like Machine Learning and Artificial Intelligence (AI).
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artificial intelligence, machine learning, dynamic pricing, predictive claims, real-time fraud, contextual customer experience, operational effectiveness
    
TIBCO Software
Published By: Zerto     Published Date: Oct 08, 2018
"With so many organizations looking to find ways to embrace the public cloud without compromising the security of their data and applications, a hybrid cloud strategy is rapidly becoming the preferred method of efficiently delivering IT services. This guide aims to provide you with an understanding of the driving factors behind why the cloud is being adopted en-masse, as well as advice on how to begin building your own cloud strategy. Topics discussed include: Why Cloud? Getting There Safely IT Resilience in the Hybrid Cloud The Power of Microsoft Azure and Zerto You’ll find out how, by embracing the cloud, organizations can achieve true IT Resilience – the ability to withstand any disruption, confidently embrace change and focus on business. Download the guide today to begin your journey to the cloud!"
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hybrid, it resilience, cloud strategy
    
Zerto
Published By: Epicor     Published Date: Jan 09, 2019
Behind the scenes of the world’s leading industrial and manufacturing companies, a profound digital transformation is now underway .1 As with any profound transformation, the opportunities for competitive advantage and growth are enormous, but so are the challenges . How do you determine what your next digital transformation steps should be? How do you position your manufacturing business to take the next step—and the one after that? This eBook will help you answer these questions . In it we will: XX Introduce the role of visibility in digital transformation XX Consider three key trends that are shaping the future of manufacturing by delivering the visibility that enables transformation: – Growth of the Internet of Things (IoT) – The advance of analytics – The migration of applications to the cloud XX Identify the traits you need in your core systems to take advantage of these trends—giving you the visibility to identify and take the steps that will help transform your business into
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Epicor
Published By: Workday     Published Date: Jan 31, 2019
Human capital management technology plays a key role in helping organizations navigate the rise of the social enterprise, providing the ability to manage the full worker lifecycle, from recruitment to retention, and delivering the analytics needed to drive key business decisions. Read about the four steps businesses should take now.
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workday, workforce technology, digital strategy
    
Workday
Published By: TIBCO     Published Date: Apr 29, 2014
Learn how to better manage the demands of data integration and see which tools are the most cost effective and successful at quickly delivering information and driving better business performance.
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data integration, it infrastructure, aberdeen, tibco, the modern enterprise
    
TIBCO
Published By: Mimecast     Published Date: Apr 18, 2017
"With over 112 billion emails sent and received on a daily basis, email continues to be the dominant form of business communication. Organizations must formulate a strategy for not just storing email but meeting compliance requirements, responding to litigation requests and providing instant access to these important conservations. While this has traditionally been accomplished with on-premises technology, the cloud has transformed archiving by delivering new capabilities at lower costs. Read the whitepaper for key takeaways: - The emergence of email archiving as a business requirement - The challenges associated with traditional on-premises solutions - How the cloud has changed email archiving - How organizations can benefit from it"
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email archiving, cloud, cloud based infrastructure, cyber security, cloud security
    
Mimecast
Published By: Curalate     Published Date: Jan 09, 2017
Find out which simple changes can lower your CPC by 40% while delivering a 31% lift in return on ad spend. Download now!
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cpc, instagram, facebook
    
Curalate
Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper highlights the how field service performance and timely issue resolution impacts customer experience and details how Best-in-Class organizations are creating an environment centered on delivering exceptional customer service.
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optimize field service, the imapct of customer service, cloud
    
ClickSoftware
Published By: FICO - APAC     Published Date: Jul 10, 2017
FICO commissioned this research report with IndustryWeek to explore and understand how more than 400 manufacturing senior executive and managers are using supply chain optimization (SCO) in their businesses.
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FICO - APAC
Published By: Silverpop     Published Date: Sep 19, 2011
10 tips for expanding your behavioral knowledge base, shaping your content and leveraging timing so you deliver the ideal message at the perfect moment, plus real-life examples of how companies have made it happen.
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silverpop, marketing, right message, email, social media
    
Silverpop
Published By: CA Service Assurance     Published Date: May 08, 2011
While the rise of web-enabled applications and the zero latency customers expect from them has driven many enterprises to adopt performance management solutions, they are finding that basic understanding of how their overall user populations are being served is simply not enough.
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application experience, application delivery, customer app experience, user satisfaction
    
CA Service Assurance
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