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Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management
    
Clarabridge
Published By: Oracle     Published Date: Jun 20, 2016
Retail has come a long way since the birth of ecommerce in the 1990s, as have consumer expectations. At its core however retail is still about one thing: ensuring the right products get to the right people when and where they are wanted. This report examines the role of a merchandising solution in delivering commerce anywhere.
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retail, convergence, content management, best practices, ecommerce, business optimization
    
Oracle
Published By: Tribridge     Published Date: Feb 09, 2015
Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.
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content development, training content, e-learning content development, content creation services, content conversion, enterprise content management, custom content, learning content, content optimization, content integration, content development services, enterprise content management system, content authoring software, content authoring tools, off the shelf content, e-learning content, repurposed content, content migration, content services, learning management content
    
Tribridge
Published By: Code42     Published Date: Apr 22, 2016
Data loss, theft or breach is inevitable, but backup assures recovery, continuity and rapid response. Endpoint data backup is at the core of an enterprise data security strategy. Modern endpoint backup goes well beyond backup and restore, delivering risk reduction across the enterprise and addressing perennial IT and business problems. Discover more by reading this whitepaper.
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endpoint backups, data visability, code 42, data loss, data recovery
    
Code42
Published By: Magento     Published Date: Nov 15, 2017
To compete for your customer’s loyalty and share of wallet, you need to deliver an optimized experience. But to truly grow your business you need to examine your competitive strategy. Here are four steps to delivering value to customers, beating your competition and winning market share: 1. Create Engaging Customer Experiences 2. Scale for Growth 3. Boost Efficiency 4. Empower Innovation
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Magento
Published By: Magento     Published Date: Feb 15, 2018
This is a great opportunity to discuss the critical aspects of what makes B2B eCommerce successful. Join Magento Commerce, Magento Solution Partner, Monsoon Consulting, and leading UK supplier and industry leader in B2B online sales, Brymec, for The Anatomy of B2B Success webinar. In this webinar, Peter Sheldon shares how digital transformation is driving B2B online sales growth and provide tips on current eCommerce executive thinking. Guy Hewison and Russell Schlaudraff from Brymec share how they are delivering the ‘future of online ordering.’ If you are serious about growing your B2B eCommerce, discover: What's driving the move to online ordering and self service in B2B The importance of understanding who your customers’ buyer really is The common challenges and pitfalls B2B companies face with implementations Advice from Brymec for sourcing a B2B eCommerce platform Tactics for growing online sales and providing a better customer experience
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Magento
Published By: Microsoft     Published Date: Jul 20, 2018
When you’re in the software business, your resources can be spread pretty thin. You like to stay focused on building great software, but there are always distractions— from supporting sales opportunities to assisting with customer deployments and troubleshooting existing installations. With so much time spent maintaining the status quo, few cycles remain for modernizing your technology, streamlining internal operations, delivering new customer value, and broadening your customer base. More likely than not, your offerings are based on an on-premises approach, forcing you and your customers to spend considerable time on essential requirements like infrastructure, scalability, availability, and security. Today, you still must deliver on those essentials, but the solutions you’re building—or, more accurately, the solutions you want to be building—need to do a lot more: support millions of users, span the globe, make sense of petabytes of data, and wow users in new ways. At the same time, y
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Microsoft
Published By: Microsoft     Published Date: Jul 20, 2018
As a software vendor, you know that offering innovative solutions with built-in intelligence is becoming a requirement in today’s application marketplace. On top of this, you need to bring your apps to market as quickly as possible while providing more value for your customers, without incurring additional development and operating costs. Microsoft has been investing heavily in AI, extending a breadth and depth of intelligent services ready for use in the cloud. This enables you to jump in quickly to make use of existing tried-and-true AI models, and focus more effort on delivering quality products to customers. High-level services to jump-start your intelligent apps One of the key benefits of working with the Microsoft Azure AI platform is that the hard work has already been done. Developers can make use of services with pre-trained, customizable models rather than having to build their own models from the ground up. You can refine these models to better suit your customers’ needs and
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Microsoft
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
Get a closer look at the roles of collaboration, self-service and engagement as we examine the results of a recent CMSWire survey.
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Oracle PaaS/IaaS/Hardware
Published By: Interactive Intelligence     Published Date: Oct 10, 2012
Read how your business can gain that advantage by delivering the type of mobile experience users have come to expect, from Michael Finneran of dBrn Associates and Brad Herrington of Interactive Intelligence.
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mobile customer service, customer service, mobile experience, mobile apps
    
Interactive Intelligence
Published By: IBM     Published Date: Mar 28, 2008
Business integration, along with the IT integration resources required to support it, has become an essential focus for companies across industries. These organizations want to update existing technology assets—and realize new value from what were previously disconnected and isolated applications.
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IBM
Published By: IBM     Published Date: Dec 03, 2008
The IBM System x 3350 is a rack server designed for single-application hosting. This datasheet explains the details and benefits of the x3350, including its energy efficiency, high availability and outstanding performance, as well as the integrated systems management tools that help you manage complexity.
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ibm, express seller, ibm system x3350, power-optimized performance, energy efficient, integrated systems management, single-application hosting, storage, raid
    
IBM
Published By: IBM     Published Date: Aug 31, 2009
IBM and SAP® have a unique partnership that was established with the goal of delivering the very best enterprise IT solutions to SAP customers.
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ibm, db2 9, sap, information management, sap, deep compression, db2 multi-dimensional clustering, db2 database partitioning feature, sap dba cockpit simplifies operations, autonomic administrative functions
    
IBM
Published By: Stratus Technologies     Published Date: Jun 04, 2009
Cloud computing allows companies to use IT resources as a service, taking advantage of shared applications, processing and storage managed within the cloud - either inside a private cloud at an internal data center, or in an external cloud at a service provider. Greater robustness of the virtualized servers supporting this new IT model will ensure a resilient cloud infrastructure capable of delivering "on-demand" access to users.
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demand, stratus, cloud computing, virtualized, on demand, storage management, shared applications, cloud, x86, virtualization, server, disaster recovery, business agility, business continuity, it administration, failure, scalability, smp, symmetric multiprocessing, data integrity
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Nov 11, 2009
You probably know Stratus Technologies' fault-tolerant ftServer systems and services for delivering uptime of nearly 99.9999% for the world's most essential applications. What you might not know is how effectively - and how simply - our mission-critical Support Services let your enterprise protect this industry-leading availability. Our focus on preventing downtime and data loss brings you much more than basic break-fix support. If you're used to average server support, get ready to experience meaningful differences. One example: It's not uncommon for Stratus Support Services to identify problems before our customers do. Stellar satisfaction ratings of 96% or higher show the value our clients place in these services.
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activeservice, stratus, fault tolerance, ftserver, application management, virtual technician
    
Stratus Technologies
Published By: Tealeaf     Published Date: May 12, 2008
While many companies believe they are delivering adequate online experiences, their customers are in pain. Why do most organizations miss the mark? Improving online customer experience requires organizations to have one view of the online customer and to utilize a common language when discussing customer experience.  Tealeaf gives you insights via their new guide, "Building an Online Customer Experience Competency: Five Steps".
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tealeaf, customer experience, website development, web development
    
Tealeaf
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management, hp service management
    
HP Service Management
Published By: YouSendIt     Published Date: Dec 02, 2008
Discover why sending large e-mail attachments and other digital files is becoming increasingly problematic.  Download this informative data sheet now to learn how FTP flaws can result in exposure; why large email attachments aren’t getting through; risks of delivering files via CD-ROM; and how new digital delivery developments make it possible to send large files, fast and securely.
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file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality, data security, data integrity, tracking, auditing, visibility, report, compliance, privacy, powerpoint attachment, mp3 attachment, jpeg attachment, photoshop attachment
    
YouSendIt
Published By: YouSendIt, Inc.     Published Date: Dec 02, 2008
Discover why sending large e-mail attachments and other digital files is becoming increasingly problematic.  Download this informative data sheet now to learn how FTP flaws can result in exposure; why large email attachments aren’t getting through; risks of delivering files via CD-ROM; and how new digital delivery developments make it possible to send large files, fast and securely.
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file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality, data security, data integrity, tracking, auditing, visibility, report, compliance, privacy, powerpoint attachment, mp3 attachment, jpeg attachment, photoshop attachment
    
YouSendIt, Inc.
Published By: Dell Storage     Published Date: Jan 16, 2009
Most storage devices support multiple SAN connections for performance and reliability, but in many configurations servers use only a single storage connection. This creates a single point of failure and potential performance bottleneck for I/O. Multipath Input/Output (MPIO) is server software that extends redundancy to the entire I/O pathway in a SAN, delivering fault tolerance, high availability, and better performance.
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dell, san connections, storage area networks, configuration servers, mpio, multipath input/output
    
Dell Storage
Published By: Dell Storage     Published Date: Jan 16, 2009
Storage consolidation was a launching point for various new technologies delivering advanced functionality. The next generational shift that is in process will free storage administrators from handling storage provisioning for applications – instead, applications will be able to request and provision storage for themselves. While today multiple tools are required to add storage to your database, soon the database will be able to take care of that itself.
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dell, san-aware operating systems, storage area networks, storage provisioning, simplifying network storage
    
Dell Storage
Published By: LANDesk     Published Date: Jun 02, 2009
A proven framework for delivering business alignment and implementing best practices for IT service management.
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landesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit, capability maturity model integration, cmmi, cmdb, kpi, sla
    
LANDesk
Published By: Progress Software BTA Financial     Published Date: Oct 26, 2009
Progress Actional is the leader in delivering management products and solutions for today's interconnected applications - including service-oriented architecture (SOA). Learn more about SOA and Web service management technologies by reading through our broad selection of white papers, on-demand webinars, podcasts and other helpful learning resources.
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progress, actional, soa, management, interconnected application, application management
    
Progress Software BTA Financial
Published By: Progress Software BTA Telecommunications     Published Date: Oct 26, 2009
Progress Actional is the leader in delivering management products and solutions for today's interconnected applications - including service-oriented architecture (SOA). Learn more about SOA and Web service management technologies by reading through our broad selection of white papers, on-demand webinars, podcasts and other helpful learning resources.
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progress, actional, soa, management, interconnected application, application management
    
Progress Software BTA Telecommunications
Published By: Microsoft Dynamics CRM     Published Date: Mar 11, 2010
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
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microsoft dynamic crm, service delivery, contact center, customer satisfaction, customer relationship management
    
Microsoft Dynamics CRM
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