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Published By: IBM     Published Date: Jan 29, 2015
Mobility is no longer an IT trend: It is the new reality for how technology is deployed for business benefit. Research and consulting firm Forrester refers to this tidal wave of change as the “mobile mind shift” and emphasizes that it is more important than ever for enterprises to get it right the first time. But getting it right means more than just launching a customer app, implementing enterprise mobile policies, improving mobile device security or creating campus-wide hot spots. It means developing and continuously delivering mobile applications that truly make a difference for employees, business partners and customers. Increasingly, that means adopting new ways of thinking about how best to develop and manage mobile applications.
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mobile mind shift, it trends, mobility policies, mobile device security
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
You may be considering a cloud computing solution or in the midst of specifying one or even implementing a solution. Read this paper to see what IBM discovered about how companies like yours are adopting, implementing and using cloud computing solutions. Learn about the current rate of adoption, as well as drivers, barriers, and considerations that are influencing the adoption of cloud computing.
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ibm, cloud, efficiencies, innovation, midsize businesses, network access, business value, innovation
    
IBM
Published By: XO Communications     Published Date: Jul 22, 2014
IT departments are jazzed about cloud services, which promise fast deployments and major cost savings. But is the cloud actually delivering on these promises? Now that more enterprises have cloud experience under their belts, IDG Research Services decided to find out.
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xo communications, cloud services, cloud computing, cloud applications, wan, wide area network, cloud networking
    
XO Communications
Published By: IBM     Published Date: Nov 22, 2013
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior
    
IBM
Published By: Cisco     Published Date: Sep 17, 2015
Symantec Delivering on Its Strategic Vision with Next-Generation Secure Datacenter Powered by Cisco ACI
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datacenter, aci, enterprise, networking
    
Cisco
Published By: Cisco     Published Date: Sep 17, 2015
Vendors have differed in their approach to delivering on the promise of SDN. In this paper, we compare two such SDN platforms: Cisco’s Application-Centric Infrastructure (ACI) and VMware’s NSX platform.
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datacenter, aci, enterprise, networking
    
Cisco
Published By: Juniper Networks     Published Date: Feb 18, 2015
Learn all about the new dynamically intelligent solutions that are taking security to the next level in this expert Webinar.
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cloud, cybercrime, security intelligence, security, security tool, data center
    
Juniper Networks
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: Attivio     Published Date: Apr 07, 2010
The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.
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attivio, unified information access, voc, voice of the customer, customer service, crm
    
Attivio
Published By: SAS     Published Date: Mar 31, 2016
In every industry today, businesses feel a fierce urgency to become customer-centric. They want to know what they can do to preserve and expand existing customer relationships and attract the best new customers.
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best practices, customer relations, business intelligence, analytics, big data, data management, customer data management, marketing
    
SAS
Published By: SAS     Published Date: Mar 31, 2016
Digitization creates major opportunities for financial services – automating operations, expanding channels, delivering engaging customer experiences.
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analytics, financial services, operations, digital management, data, best practices
    
SAS
Published By: SugarCRM     Published Date: Jan 27, 2014
Customer relationship management software has been used by organizations of all types and sizes for over 20 years. However, few have managed to tap into the true potential of CRM. Learn how the power of CRM for the individual can transform your entire business.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM
Published By: AccelSocial - Citrix     Published Date: Jul 22, 2012
This new white paper explores three essential resources that will help you to optimize your training program.
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training, human resources, citrix, online training
    
AccelSocial - Citrix
Published By: AccelSocial - Citrix     Published Date: Jul 22, 2012
Delivering the three Cs of the modern training experience - collaboration, content and conversation - is easier than you think. Start by taking a look inside your new social media toolkit.
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training, social media, citrix
    
AccelSocial - Citrix
Published By: Citrix     Published Date: Dec 09, 2013
Android, iOS and Windows tablets and smartphones play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT—but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with Citrix BYOD solutions.
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citrix, byod, apple ios, windows, android, smarphones, tablets, secure delivery
    
Citrix
Published By: Citrix     Published Date: Sep 17, 2013
Desktop virtualization is attractive to organizations of all types and sizes worldwide because of its many compelling benefits. Download here to learn about XenClient, an innovative, clientside alternative for delivering virtual desktops, which allows IT to extend the benefits of desktop virtualization to laptop users whether they are working online or offline.
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Citrix
Published By: Citrix     Published Date: Jul 25, 2014
Android, iOS and Windows-based mobile devices—including smartphones, tablets and everything in between—have transformed enterprise computing, providing new mobility and flexibility for people and IT. At the same time, they compound the challenge of maintaining effective security and privacy of business information. Read this Citrix technical how-to guide—updated for Android 4.4, iOS 7.1, and Windows Phone.
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enterprise information, secure, android, apple ios, microsoft window tablets, flexibility
    
Citrix
Published By: Logicalis     Published Date: May 05, 2014
As you plan your next communication and collaboration project, here are key requirements to keep in mind. These help ensure that your solution performs beyond expectations while delivering a best-in-class user experience alongside the business value you’re seeking.
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logicalis, cisco, collaboration, communication, collaboration & communication, it services provider, it management, integrated collaboration
    
Logicalis
Published By: Viavi Solutions     Published Date: Oct 11, 2013
Managing UC means delivering streaming video fluidly, transmitting voice with clarity, moving IM's briskly, and send emails promptly. Easier said than done. To succeed from setup to show time, take these three tips to achieve the high performance end-users expect.
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us applications, shortcuts to success, uc success, network instruments, achieve high performance, end-users, user expectations, network environment
    
Viavi Solutions
Published By: SunGard Availability Services     Published Date: Oct 30, 2013
Learn the three essential steps for a strategic approach to Hybrid IT in order to reduce capital costs while simultaneously delivering your product and services more efficiently.
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sungard, sungard availability services, hybrid, hybrid it, hybrid it strategies, management services, integration, cloud-based solutions
    
SunGard Availability Services
Published By: Oracle     Published Date: Nov 01, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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zenithoptimedia, oracle, customer service, the cloud, business benefits, it benefits, rightnow product focus, competitive market
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
    
Oracle
Published By: Oracle     Published Date: Feb 28, 2014
Discover the three principles to ensure your Oracle HCM Cloud investment keeps delivering value.
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Oracle
Published By: Cisco     Published Date: Jan 05, 2015
Experience the flexibility of cloud-based collaboration, which can help businesses like yours to more quickly deploy applications to promote productivity. The Cisco Hosted Collaboration Solution (HCS) offers highly secure collaboration solutions for public, private, and hybrid clouds from partners delivering Cisco Powered cloud services.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco
Published By: Riverbed     Published Date: Aug 22, 2014
The performance of RecoverPoint continuous remote replication can be impacted by characteristics common to wide-area networks, including packet loss, latency and limited bandwidth. SteelHead WAN optimization appliances can be leveraged to overcome the negative effects of these impairments, delivering LAN-like performance for RecoverPoint and all other business applications traversing the WAN. In this paper you will learn about performance benefits of the combined EMC RecoverPoint and Riverbed SteelHead solution, as measured through collaborative testing from EMC and Riverbed.
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performance, benefits, best-practices, networks, emc recoverpoint, collaborative testing
    
Riverbed
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