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Published By: Sage Software (APAC)     Published Date: May 02, 2018
Forward-looking enterprises are deciding to replace their legacy systems with more modern enterprise management solutions that provide a better way to manage the entire business, at a lower cost and on a global scale. Sage Business Cloud Enterprise Management solution is changing how enterprises compete and grow, by delivering faster, simpler and flexible enterprise management, at a fraction of the cost and complexity of typical enterprise ERP systems. Break free from the constraints of traditional ERP solutions and discover how Sage Business Cloud Enterprise Management can accelerate your business.
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Sage Software (APAC)
Published By: SAP     Published Date: Feb 09, 2011
Examine the trends in enterprise resource planning (ERP) that are driving businesses to adopt an enterprise services-oriented architecture (SOA). And learn how enterprise SOA can help your organization deliver operational excellence and realize new levels of innovation by enabling more responsiveness and agility.
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sap, erp, soa, enterprise resource planning, service oriented architecture, enterprise, automation
    
SAP
Published By: SAP     Published Date: Sep 10, 2009
Learn why insurers need a 360-degree view of each customer covering his or her entire experience with the company in order to provide products and service that stand out from the crowd. See how IT that supports integrated, end-to-end business processes can also increase insurer responsiveness and customer loyalty.
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sap, customer value, insurance, integration, it strategy, erp, automation, bpm
    
SAP
Published By: SAP     Published Date: Mar 25, 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
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sap crm, loyalty, sales, iphone shopping app
    
SAP
Published By: SAP     Published Date: Apr 14, 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a poor job at delivering a good customer experience. We will be publishing 4 reports based on this survey as well as interviews with key analysts, influencers and Customers. Here is the first report which you can download and forward to your sales team and customers.
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customer experience management, bloomberg businessweek, bbrs, relationship management, customer segmentation, customer retention
    
SAP
Published By: SAP     Published Date: May 22, 2012
View this live Webcast from the Aberdeen Group that features senior research analyst for business intelligence Mike Lock. Learn how best-in-class companies are delivering broader access to information in a shorter time frame to facilitate substantial improvement in key business performance metrics.
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crm-us12-onl-mlql
    
SAP
Published By: SAP     Published Date: Jul 17, 2012
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a poor job at delivering a good customer experience. We will be publishing 4 reports based on this survey as well as interviews with key analysts, influencers and Customers. Here is the first report which you can download and forward to your sales team and customers.
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sap, business, management, customer experience, profits, strategy
    
SAP
Published By: SAP     Published Date: May 18, 2014
In-memory technology—in which entire datasets are pre-loaded into a computer’s random access memory, alleviating the need for shuttling data between memory and disk storage every time a query is initiated—has actually been around for a number of years. However, with the onset of big data, as well as an insatiable thirst for analytics, the industry is taking a second look at this promising approach to speeding up data processing.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management, business insights, architecture, business intelligence, big data tools
    
SAP
Published By: SAP     Published Date: Jun 04, 2015
Download this white paper to learn six tips for delivering the workforce of the future for consistent business success
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SAP
Published By: SAP     Published Date: Jun 12, 2015
Download this white paper to learn which best practices you should you follow to help strike the right balance and How other leading organizations have designed effective review forms and processes.
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SAP
Published By: SAP     Published Date: Mar 22, 2016
In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities depend on the capacity to identify, act on, and deliver high-value experiences and outcomes like joy, confidence, security, and control, all in the span of a moment, exactly where and when a consumer or business need arises. Miss the moment, miss the opportunity.
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digital economy, value creation, sap, consumer engagement
    
SAP
Published By: SAP     Published Date: May 03, 2016
Organizations are transitioning from mass-market operating models to consumer-centric models. This operating model transformation is essential to delivering on the promise represented by the new experiences being created.
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sap, iot, digital transformation, consumer centric, experience
    
SAP
Published By: SAP     Published Date: Mar 02, 2017
Deploying a performance management system is a powerful catalyst for increasing employee and organizational performance. If not handled properly, however, organizations risk creating unnecessary administrative work which can diminish some of the benefits. A key challenge is to balance the tension between creating a fair and consistent evaluation process across the organization and measuring employee performance based on individual needs. What best practices should you follow to help strike the right balance? How have other leading organizations designed effective review forms and processes?
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SAP
Published By: SAP     Published Date: Jul 23, 2018
Leading companies are making digital transformation a reality put data and intelligence at the center of their future. They are building new capabilities, skills, and technology, and evolving their culture to transform into an ‘Intelligent Enterprise’ and achieve the aforementioned outcomes. These companies are not only delivering short-term value to shareholders, but are also positioned to thrive and transform their industry. Explore how SAP can help you navigate the journey to the Intelligent Enterprise.
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SAP
Published By: SAP Inc.     Published Date: Jun 16, 2009
This white paper introduces operational strategies and trends in ERP that drive the consideration of an Enterprise Services Architecture (ESA). You will be able to assess whether ESA can help your organization deliver operational excellence and realize new levels of innovation.
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sap, erp, soa, enterprise services architecture, esa, operational excellence, enterprise resource planning
    
SAP Inc.
Published By: SAS     Published Date: Jul 22, 2011
This Aberdeen Research Brief investigates the key aspects of a Best-in-Class strategy for operational business intelligence (BI).
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sas, aberdeen, aberdeen research, business intelligence, operational
    
SAS
Published By: SAS     Published Date: Mar 21, 2013
Optimization is the key to delivering ever-increasing ROI, with flat or declining marketing budgets. In this whitepaper, learn best practices for optimizing your marketing activities, and do more with less.
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optimization, marketing, data, best practices
    
SAS
Published By: SAS     Published Date: Apr 16, 2015
The large array of connected devices, often referred to as the “Internet of Things” (IoT), is delivering an array of new data from the sensors they contain. This data offers the promise of new services, improved efficiency and, possibly, more competitive business models.
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SAS
Published By: SAS     Published Date: Mar 31, 2016
In every industry today, businesses feel a fierce urgency to become customer-centric. They want to know what they can do to preserve and expand existing customer relationships and attract the best new customers.
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best practices, customer relations, business intelligence, analytics, big data, data management, customer data management, marketing, sales
    
SAS
Published By: SAS     Published Date: Mar 31, 2016
Digitization creates major opportunities for financial services – automating operations, expanding channels, delivering engaging customer experiences.
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analytics, financial services, operations, digital management, data, best practices
    
SAS
Published By: SAS     Published Date: Aug 03, 2016
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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finance, best practices, digital channels, demand, financial services, fraud, customer experience
    
SAS
Published By: SAS     Published Date: Aug 03, 2016
When was the last time you had an outstanding customer experience? Perhaps you hesitated before answering. Now, think for a minute about your customers – would they hesitate before answering the same question about your business? If you think the answer might be yes, it’s time to consider the customer journey.
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best practices, customer service, service platform, productivity
    
SAS
Published By: SAS     Published Date: Apr 25, 2017
When was the last time you had an outstanding customer experience? Perhaps you hesitated before answering. Now, think for a minute about your customers – would they hesitate before answering the same question about your business? If you think the answer might be yes, it’s time to consider the customer journey.
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SAS
Published By: SAS     Published Date: Jun 05, 2017
"The connected customer is an individual who is intimately connected to the data, outcomes, decisions and staff associated with any relationship to an organization.  To create personalized experiences, companies across all industries must pursue a more connected relationship with their customers through technology and processes focused on delivering relevant personalized experiences whenever possible. In this report, Blue Hill explores the key traits associated with supporting the connected customer through the internet of things, and provides guidance on why the internet of things will be essential across the general business landscape. "
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SAS
Published By: SAS     Published Date: Jan 17, 2018
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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SAS
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