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Published By: ASG Software Solutions     Published Date: Aug 08, 2008
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: KEMP Technologies     Published Date: Aug 04, 2008
Websites have become critical components of most businesses’ core operations. They support the brand and ordering process, serve as data information resources and assist in overall customer care. Having poor website performance or poor reliability can destroy or severely damage a business and its reputation. The increasing importance of these websites leads to critical requirements of security, reliability and scalability. Delivering these, however, can leave an SMB stretched beyond its resources.
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load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services, terminal services, content switching
    
KEMP Technologies
Published By: HP     Published Date: Jul 29, 2008
This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformation effect it is capable of delivering. IT Service Management (ITSM) is a proven and effective framework for helping IT organizations become more adaptive, flexible, cost effective, and service oriented.
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itsm, it service management, service management, itil, mission critical, change management
    
HP
Published By: Quocirca     Published Date: Jul 03, 2008
As enterprises recognize the costs associated with an uncontrolled printing environment, many are turning to specialist managed print services (MPS) providers. MPS services encompass the assessment, optimization and management of the print environment. Increasingly, MPS providers are now adopting a partnered out-tasking approach by delivering flexible services that can be tailored to individual customer requirements.
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managed print services, mps, quocirca
    
Quocirca
Published By: ActivPlant     Published Date: Jun 22, 2008
For complex manufacturing environments, OEE (Overall Equipment Effectiveness) falls short when it comes to delivering improvements in productivity. That's because OEE tools were originally developed to measure the performance of stand-alone equipment or the total output of a particular line. Today's enterprises need more. This paper describes an evolution in thinking: focusing on product flow through the process.
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equipment, scm, manufacturing, productivity, output, line output, volume, product lifecycle management
    
ActivPlant
Published By: Tealeaf     Published Date: May 12, 2008
While many companies believe they are delivering adequate online experiences, their customers are in pain. Why do most organizations miss the mark? Improving online customer experience requires organizations to have one view of the online customer and to utilize a common language when discussing customer experience.  Tealeaf gives you insights via their new guide, "Building an Online Customer Experience Competency: Five Steps".
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tealeaf, customer experience, website development, web development
    
Tealeaf
Published By: IBM     Published Date: Mar 28, 2008
Business integration, along with the IT integration resources required to support it, has become an essential focus for companies across industries. These organizations want to update existing technology assets—and realize new value from what were previously disconnected and isolated applications.
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IBM
Published By: IBM     Published Date: Feb 25, 2008
It has become clear that storage virtualization has become a core element of the storage strategy of forward-thinking end users and that the technology is finally delivering the value that it had promised earlier this decade. In this paper by Taneja Group, you'll learn about IBM SAN Volume Controller, its architecture and features, and about 5 tangible benefits of storage virtualization.
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storage virtualization, storage, san, ibm, san volume controller, svc, ibm svc
    
IBM
Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Discover how to complete more application integration projects by delivering in days what used to take months of custom programming.  Find out how an appliance-based approach to application integration uses “configuration, not coding” to dramatically simplify and accelerate integration projects, while cutting costs by up to 80%.
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erp, crm, integration, data integration, application integration, castiron, cast iron, scm
    
Cast Iron Systems
Published By: Supply Chain Connect     Published Date: Jan 24, 2008
Chase & Sons has been delivering innovative engineered products and processes to the wire and cable industry for over 50 years. They supply General Cable with specialty tapes. In the past, Chase & Sons would allocate resources for 'emergency handling' of orders which took time away from planning and other more strategic functions.
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scm, supply chain, supply chain management, erp, inventory, inventory management, supply chain connect, reduce cost
    
Supply Chain Connect
Published By: SPAMfighter     Published Date: Nov 27, 2007
This paper will discuss the shortcomings of some established filtering methods and outline how SPAMfighter's community-based approach to filtering can result in it performing much better than competing products and delivering a far superior return on investment.
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spam, anti spam, anti-spam, spamfighter, spam fighter, exchange, productivity, costs
    
SPAMfighter
Published By: Blue Lane     Published Date: Nov 15, 2007
Virtualization has become all the rage for companies interested in optimizing their servers and storage systems. This shift in data center architecture allows IT organizations to reduce operational costs and increase flexibility and responsiveness to changing business demands.
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data center security, datacenter security, data centre, network security, virtual server, virtual data center, server virtualization, blue lane
    
Blue Lane
Published By: Appistry     Published Date: Oct 11, 2007
This white paper describes how software-based, real-time grid environments -- i.e. application fabrics -- are successfully meeting the requirements of today's most demanding applications, delivering scalability, manageability and affordability.
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application, application performance, application performance management, application fabric, application fabrics, grid computing, appistry
    
Appistry
Published By: Network Engines     Published Date: Sep 21, 2007
Enterprise customers want software applications delivered as server appliances because they help to reduce IT costs and complexity. Appliances provide better performance, security and manageability. Learn from experts, about factors to consider and things to avoid with the appliance delivery model.
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software as an appliance, hardware, server hardware, software appliance, software delivery, software management, enterprise software, software installation
    
Network Engines
Published By: Torry Harris Business Solutions     Published Date: Jul 18, 2007
Service-Oriented Architecture (SOA) promises significant benefits to today's organizations. Successfully delivering SOA benefits, especially Business Agility and Component Reuse, will be dependant on the Test Approach that your organization adopts to implement your SOA.
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soa, service oriented architecture, middleware, service level, performance testing, business agility, quality of service, qos
    
Torry Harris Business Solutions
Published By: Vocalocity     Published Date: Apr 18, 2007
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.
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pbx, phone, phone system, ip telephony, telecom, telecommunications, voip, voice over ip
    
Vocalocity
Published By: Vocalocity     Published Date: Apr 18, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity
Published By: Infor     Published Date: Feb 27, 2007
For industrial equipment and machinery manufacturers, performance requires delivering products that exactly meet customer specifications along with complementary services. Manufacturers have made impressive improvements in productivity, cycle times and quality on the plant floor. But costs can remain unnecessarily high because of delays, changes or estimating errors.
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supply chain management, scm, productivity, manufacturing, enterprise resource planning, erp, infor
    
Infor
Published By: Siperian     Published Date: Jan 24, 2007
Discover the essential steps to delivering a solid business case for the right customer-centric MDM architecture and achieve maximum ROI.
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roi, data management, return on investment, master data management, mdm, data integration, data quality, siperian
    
Siperian
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