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Published By: Genesys     Published Date: Jul 27, 2016
Download this eBook to learn: What is an omnichannel agent desktop and how it can help transform customer experience Five capabilities to look for in an omnichannel desktop Success stories of how industry leaders have achieved improvements in agent efficiency, first contact resolution, average handle time and NPS
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys
Published By: VMware     Published Date: Jul 24, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware
Published By: VMware     Published Date: Jul 24, 2017
The mobile-cloud era is here. It is not merely about delivering apps; it is about simplifying processes so you can accomplish more. The mobile-cloud era is redefining productivity by enabling workflows through the key foundations of identity and contextual experiences, mobile collaboration, united endpoint management and security, and windows apps and desktops. Today people work primarily from mobile sources and expect a strikingly continuous experience across all their devices, regardless of which device they select to best accomplish any given task. Once access is established, organizations are looking to transform processes to mobile so they can increase efficiency and workflows for end users, thereby driving productivity to the next level.
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VMware
Published By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
As you likely know, mobile testing is the art and science of building, running, and analyzing optimization tests for mobile customer experiences. What you may not know, like many marketers, is how to do mobile testing really well. It starts with a solid mobile marketing strategy and ends with an effective mobile experience. Download this guide for the best advice from analysts, engineers, and thought leaders on how to help mobile-minded businesses master the non-desktop landscape.
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Oracle Marketing Cloud
Published By: Akamai Technologies     Published Date: Mar 07, 2019
Traditional remote access technologies—like VPNs, proxies,and remote desktops—provide access in much the same way they did 20 years ago. However, new and growing business realities—like a growing mobile and distributed workforce—are forcing enterprises to take a different approach to address the complexity and security challenges that traditional access technologies present. Read this whitepaper to learn 5 key reasons why it’s time for enterprises to adopt a new remote access model.
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Akamai Technologies
Published By: Fujitsu     Published Date: Feb 26, 2018
The hallmark of the digital age is change – constant, rapid, and often disruptive. The computer itself has changed from mainframe to minicomputers, personal desktops to laptops, handheld devices to mobile computers. We now have tiny embedded computers in cars, in washing machines and even in cats and dogs. How we live our lives has changed. Virtually every activity humans engage in, is impacted by computers and that’s constantly changing too. No surprise then, that K-12 education was also impacted by the constant transformation of computers. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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learning, digital, lessons, education, solutions, fujitsu
    
Fujitsu
Published By: Rackspace     Published Date: Jan 09, 2012
Distributed computing has been pervasive in IT organisations for nearly two decades, but the tables are beginning to turn. This whitepaper discusses Rackspace's experience in quick deployment and hosting of VDI environments.
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rackspace, technology, virtual desktop, vdi, infrastructure, data center
    
Rackspace
Published By: IBM     Published Date: Apr 24, 2017
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year. As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
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device management, data solutions, system solutions, data breach, mobile management
    
IBM
Published By: EMC Corporation     Published Date: Nov 07, 2014
VSPEX EUC with XtremIO redefines virtual desktop deployments, ushering in a new era of unparalleled user experience and unprecedented performance, with the proven simplicity, efficiency, and flexibility of VSPEX.
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virtual desktop deployments, user experience, performance, simplicity, efficiency, flexibility
    
EMC Corporation
Published By: RES Software     Published Date: Jul 03, 2012
George Curtis, CIO of URMC, was looking for a way to keep his team from needing to touch desktops every day. He was in search of solution that would simplify desktop management, and when he learned about RES Software, he was immediately hooked. After only a few months of beginning the implementation of RES, George and his team began seeing major benefits.
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res software, technology, healthcare it, healthcare technology, compliance, desktop management, desktop migration, networking solutions
    
RES Software
Published By: RES Software     Published Date: Jul 03, 2012
Waterbury Hospital implemented RES Workspace Manager to streamline workflow and improve overall clinician productivity. Working seamlessly with Citrix XenApp, RES Workspace Manager accelerated clinicians' access to their applications and eliminated old login scripts that caused significant delays for clinicians.
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res software, healthcare, technology, healthcare it, workspace manager, scripts, clinician productivity, desktop migration
    
RES Software
Published By: RES Software     Published Date: Jul 03, 2012
Desktop upgrades can be complex and full of risks. RES Software helps you achieve better long-term results.
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res software, healthcare, technology, healthcare it, workspace manager, scripts, clinician productivity, desktop migration
    
RES Software
Published By: RES Software     Published Date: Jul 03, 2012
Give your clinicians access to a single, secure and HIPAA compliant workspace. Using their laptop, tablet or smartphone, they can quickly access patient data on the go, while you retain control of your devices.
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res software, healthcare, technology, healthcare it, workspace manager, scripts, clinician productivity, desktop migration
    
RES Software
Published By: RES Software     Published Date: Jul 06, 2012
Today's IT managers face tough challenges. There's pressure to reduce IT costs, end user demand for flexible yet secure working, and the constant need to maintain regulatory compliance. Join the IT managers around the world who are solving their biggest challenges with RES Software. Learn how organizations in every sector are giving end users the freedom to work the way they want, in any location and via multiple devices, while drastically reducing demand for hands-on IT professionals.
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technology, res software, healthcare, desktop, healthcare it, medical device, it management, desktop migration
    
RES Software
Published By: RES Software     Published Date: Jul 11, 2012
In this web seminar, you'll find ways to achieve better long-term results from Windows migration. Use RES Software to keep risks small, complexity low and productivity high for both you and your users.
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res software, healthcare, technology, healthcare it, workspace manager, scripts, clinician productivity, windows migration
    
RES Software
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
    
Keynote
Published By: NetApp     Published Date: Dec 09, 2014
VMware Horizon View is an enterprise-class desktop virtualization solution that delivers virtualized or remote desktops and applications to end users through a single platform. Horizon View is a tightly integrated, end-to-end solution built on the industry-leading virtualization platform, VMware vSphere.
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netapp, flash, fas, vmware, vdi, fas8000, vsphere, horizon view
    
NetApp
Published By: Polycom     Published Date: Oct 17, 2016
Skype for Business on the worker’s desktop for IM and presence is a great place to start the deployment, but it’s just the beginning of the Skype for Business journey. By taking the right steps, organizations will realize a rapid ROI with lower costs and more productive users. Download this white paper to learn more!
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Polycom
Published By: Dell     Published Date: Sep 18, 2017
The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop resource to understand all the new innovation available in Dell’s latest notebooks, desktops, 2-in-1s and ecosystem that can keep your organization future-ready. Access the eGuide from Dell and you will learn: • How the workplace and workforce is changing • What tools and solutions help IT go from maintenance to innovation • How innovation is changing notebooks, 2-in-1s, desktops and workstations • The latest Windows 10 features employees will be talking about • What you need to keep endpoints and data secure
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Dell
Published By: Kaseya     Published Date: May 13, 2015
As an IT professional, you know that when you have many users to support, every second count. Your remote connection speed and reliability are critical to your ability to resolve issues quickly, maximizing IT efficiency and ensuring a happy and productive end user.
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kaseya, hybrid, cloud, management, msp, mobile, big data
    
Kaseya
Published By: Teradata     Published Date: Sep 21, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights (CI) professionals select the right partner for their RTIM needs.
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application management, business analytics, business process management (bpm), cloud applications, desktop management, experian, forrester, integrated cloud solution
    
Teradata
Published By: VMware AirWatch     Published Date: Feb 21, 2017
This white paper provides guidance for adding support for hosted applications and desktop sessions to your VMware Horizon infrastructure. Whether the goal is to integrate an existing RDS environment for combined management with VMware Horizon with View™ virtual desktops or deploy hosted applications or desktop sessions for the first time, Horizon provides the technology required and a simple path forward.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Feb 21, 2017
For many IT organizations that have implemented desktop virtualization, a game-changing decision is on the horizon. New options are now available that can significantly simplify desktop management – and at the same time eliminate trade-offs between performance and cost. Download this Datamation whitepaper to learn about the options IT now has to unify desktop virtualization and application delivery under one platform, reducing costs and improving user experience with VMware® Horizon®.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Feb 21, 2017
"Although they have been around for several years, virtual desktop and application virtualization solutions have not yet gone mainstream in most enterprises. That’s bound to change, however, given advances in the technologies and the increasing need to deliver a great computing experience to mobile device users. Read this Executive Viewpoint Q&A with VMware Senior VP and General Manager of Desktops Sumit Dhawan, as he explains why it’s time to revisit virtual desktop and application virtualization technologies. "
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Feb 21, 2017
Today’s IT organizations simply cannot afford to continue to manage the end user environment with an out-of-date PC-centric approach to systems management. The cloud, mobility and multiplatform environments render that approach ineffective. It’s time to take another look at virtual application and desktop virtualization technologies. Download this whitepaper to look at VMware Horizon, the most complete solution for delivering, managing and protecting Windows desktops, applications and online services across devices, locations, media and connections, making it ideal for systems management transformation.
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VMware AirWatch
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