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Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: Samsung     Published Date: Feb 02, 2016
The NPD Group, a market research firm, estimates that 50 to 70 percent of fast-food sales happen in the drive-thru lane. Thatís in an industry that does an estimated $200 billion in annual sales across some 240,000 locations.
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samsung, outdoor display, market research, fast-food sales, npd group
    
Samsung
Published By: Samsung     Published Date: Feb 02, 2016
New high-brightness displays built for use outdoors or in other high ambient light environments are now enabling businesses to take the message outdoors.
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samsung, display, digital, outdoor tech
    
Samsung
Published By: Samsung     Published Date: Feb 02, 2016
The interactive storefront helps attract new customers, deepen engagement and build brand loyalty.
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samsung, customer engagement, display, digital
    
Samsung
Published By: Samsung     Published Date: Feb 02, 2016
With increases in digital viewership, arenas have had to make fundamental changes to fill stadium seats. One of these is the use of digital signage for live sports.
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samsung, digital, display, sports venues
    
Samsung
Published By: Samsung     Published Date: Feb 02, 2016
Many educational institutions are turning to digital signage to improve communication of campus issues and emergencies in a quick and efficient manner.
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samsung, displays, digital, signage, college, communication
    
Samsung
Published By: Samsung     Published Date: Feb 02, 2016
The sensors and actuators of the Internet of Things are becoming the programming chiefs for digital signage networks.
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samsung, sensors, internet, digital, brand, data, displays
    
Samsung
Published By: Turn     Published Date: Mar 09, 2016
This webinar will look at how a smart approach to viewability can drive better campaign results and optimize marketing ROI. Guest speaker Susan Bidel of Forrester Research and Lori Gubin of Turn will examine how viewability can support digital branding in display and video, where viewability fits in the spectrum of brand metrics, and how advertisers can avoid common viewability-related pitfalls.
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programmatic, video advertising, impression quality, dsp, demand side platform, viewable campaigns, viewability, measurement
    
Turn
Published By: Hitachi Vantara     Published Date: Aug 02, 2018
In this inforgraphic, we are going to show you the possibilities with modernised, optimized data infrastructure. In doing so, we aim to bring you ideas about how you can bring your own data-driven business vision to life, focusing on the outcomes that matter most to you. In essence, we will be discussing five main industries and the possibilities for modernized data infrastructure. We will be displaying how Banking and Financial Services, Telecommunications, manufacturing, healthcare and retail can use data, analytics and automation to optimize their business, therefore bringing about a competitive edge which previous appeared unimaginable. Using data correctly, most importantly building proper data infrastructures, can be the driving force behind obtaining a competitive edge. Data is your story. And itís our story, too.
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digital transformation, data infrastructure, data optimisation
    
Hitachi Vantara
Published By: Hitachi Vantara     Published Date: Aug 13, 2018
In this inforgraphic, we are going to show you the possibilities with modernised, optimized data infrastructure. In doing so, we aim to bring you ideas about how you can bring your own data-driven business vision to life, focusing on the outcomes that matter most to you. In essence, we will be discussing five main industries and the possibilities for modernized data infrastructure. We will be displaying how Banking and Financial Services, Telecommunications, manufacturing, healthcare and retail can use data, analytics and automation to optimize their business, therefore bringing about a competitive edge which previous appeared unimaginable. Using data correctly, most importantly building proper data infrastructures, can be the driving force behind obtaining a competitive edge. Data is your story. And itís our story, too.
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Hitachi Vantara
Published By: Dell EMC Storage     Published Date: Nov 28, 2018
Dell EMC CloudIQ powered by Intelģ Xeonģ processors is like a fitness tracker for your storage environment, providing a single, simple, display to monitor and predict the health of your storage environment. CloudIQ makes it easy to track storage health, plan for future growth, report on historical trends, and proactively discover and remediate issues from any browser or mobile device.
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Dell EMC Storage
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