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Published By: IBM     Published Date: Nov 04, 2014
How can you gain the insights you need to build stronger relationships with customers and improve your business results this holiday season? Read this ebook and discover how 10 leading companies are gaining deeper insight into their customers, enabling them to provide personalized experiences that engage customers across channels, increase conversions and drive revenue. Find out how they’ve harnessed the power of customer understanding and analytics to drive business results.
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consumer analytics, customer engagement, revenue growth
    
IBM
Published By: IBM     Published Date: Nov 04, 2014
Are you doing enough to drive the repeat sales that turn holiday buyers into loyal customers? Many businesses are leaving money on the table by neglecting existing, one-time customers in favor of increasing new business. Download this ebook and get examples of 15 post-purchase emails that will inspire contacts to buy again and become brand advocates.
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consumer loyalty, repeat sales, post-purchase emails
    
IBM
Published By: IBM     Published Date: Jan 16, 2015
Read this IBM white paper to find out how B2B Services Reporting and Analytics provide new insights into your trading partner relationships and to drive better, more profitable business decisions.
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ibm, b2b services reporting, b2b services analytics, trading partner relationships, business decision making, b2b transactions, transactional data
    
IBM
Published By: IBM     Published Date: Mar 18, 2015
More and more companies are moving to the cloud for B2B services, and for good reason. There’s a huge potential for increased visibility and analytics-driven insights to be gained from B2B transactions that can give businesses unprecedented levels of information. But many organizations continue to struggle when it comes to going beyond basic transactional data and historical performance metrics. What does it take to not only report on past activity, but to get real-time alerts, predict future events, manage exceptions, and proactively leverage this wealth of data in order to put it to work? Read this IBM white paper to find out how B2B Services Reporting and Analytics provide new insights into your trading partner relationships and to drive better, more profitable business decisions.
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b2b services, ibm, b2b analytics, b2b reporting, transactional data, trading partner relationships
    
IBM
Published By: IBM     Published Date: May 07, 2015
Hear a panel of HR leaders engage in a conversation about how they are using predictive and prescriptive analytics applied to talent to drive better business results. Join us to explore how you can be more effective in designing pilots, demonstrating the ROI for talent analytics, and translating talent data into talent insight.
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talent acquisition, recruiting, optimization, technology, talent analytics, ibm
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
IBM Security, in partnership with the Center for Applied Insights, has launched the 2014 IBM CISO Assessment. Driven by the specter of external attacks and the needs of their own organizations, CISO's are continuing the shift toward a business leadership role that focuses on risk management and taking a more integrated and systemic approach.
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ibm, risk management, security risk, security officer, data security
    
IBM
Published By: IBM     Published Date: Jan 13, 2016
By using InfoSphere Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of-impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time.
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ibm, data, infosphere, server, data warehousing
    
IBM
Published By: IBM     Published Date: Jan 20, 2016
Workforce analytics can challenge conventional wisdom, influence behavior, and enable HR and business leaders to make smarter decisions that impact business outcomes.
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ibm, analytics, workforce, workforce analytics
    
IBM
Published By: IBM     Published Date: Feb 02, 2016
Read this whitepaper published by Heavy Reading and sponsored by IBM to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance
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ibm, telecom, analytics, customer management, customer loyalty, network service
    
IBM
Published By: IBM     Published Date: Feb 04, 2016
Carla Wolffe, senior business analyst at Elevations Credit Union, discusses how Elevations Credit Union has transformed their organizational performance, reducing the average time to fund a home equity loan by 61% and increasing the number of loans each underwriter handles by 71%. By modelling, analyzing, and improving their existing processes, Elevation has been able to drive out their inefficiencies and increase their revenues by delighting their customers. IBM Blueworks Live is the tool at the heart of this transformation. Come find out more on how IBM Blueworks Live can help your business.
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ibm, blueworks, live, analytics, data, organization, efficiency, inefficiencies
    
IBM
Published By: IBM     Published Date: Mar 31, 2016
"Colorado-based, Elevations Credit Union has transformed their organizational performance, reducing the average time to fund a home equity loan by 61% and increasing the number of loans that each underwriter handles by 71%. By modeling, analyzing, and improving their existing processes, Elevations has been able to drive out inefficiencies and increase their revenues by delighting their customers. IBM Blueworks Live is the tool that’s been at the heart of Elevations gaining visibility and insight into their existing processes, and helping them drive cross-enterprise engagement and viral cultural change. Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige
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ibm, middleware, ibm blueworks live, process improvement, organizational performance, cloud
    
IBM
Published By: IBM     Published Date: Mar 31, 2016
"The market buzz around APIs has distorted executive's thought processes about how to make money from APIs. Our guest speaker, Forrester analyst Randy Heffner, will tell the real truth about how to drive value from APIs. Who Should Read/View This webcast: business audience Attend to also learn how to: Provide business users with real-time information for more informed decision making Leverage the latest cloud, mobile, and analytics enhancements in IIB v10 Use the IIB Healthcare Pack to accelerate development and deployment of integration solutions Who Should Attend this Webcast: business audience"
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ibm, api, integration, application program interface, middleware
    
IBM
Published By: IBM     Published Date: Mar 31, 2016
"IBM invites you to join us for an expert presentation and discussion of the methods and tools available to help Lean Six Sigma teams drive increased levels of efficiency, effectiveness and quality. This webcast will focus on how Lean Six Sigma teams can use collaboration tools to: Increase process efficiency and reduce waste Improve process quality and reduce variance Listen to the 'voice of the customer' to drive process improvement IBM Blueworks Live is a process modeling tool used by Lean Six Sigma teams to improve business performance and deliver greater value to customers and stakeholders."
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ibm, ibm operational decision manager, ibm odm advanced, process improvement, lean six sigma
    
IBM
Published By: IBM     Published Date: Apr 18, 2016
By using InfoSphere Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of-impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time.
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ibm, big data, ibm infosphere, information empowerment, data integration, data management
    
IBM
Published By: IBM     Published Date: May 16, 2016
Across industries, customers today wield more power and greater choice than ever before – a power that they exercise by shifting their attention and spending (across multiple channels/devices in near-real time) from provider to provider. In this environment of hyper-connectedness and diminishing customer loyalty and fleeting human attention spans, the battle for holding customer interest and engaging him/her meaningfully requires, first and foremost, an everlasting commitment to "relevance. "Being relevant and demand-driven is of paramount importance to the media industry, but it is no less important to any industry that operates in a B2C world. However, adapting to the ever-rising expectations and changing buying behaviors of customers is becoming a Herculean task, requiring both business and technology transformation.
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ibm, ovum, customer veiwership, customer behavior, cross-plaform, cloud, analytic architecture
    
IBM
Published By: IBM     Published Date: May 16, 2016
The data-driven organization is the new benchmark for success. Firms that harness data to dictate strategic and tactical decisions companywide make more informed business plans, better optimize operations, improve customer interactions, and provide competitive edge. To achieve these benefits, organizations increasingly see data refinement - transforming raw data from various sources into relevant and actionable information and delivering it through self - service access to any user who needs it - as the path toward success by helping break though immature processes and legacy systems. However, data refinement only functions as well as the strategies and approaches behind it. Organizations that do not understand the right way to embrace refinement will fail to catch up to competitors that have mastered the correct approach.
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ibm, forrester, data-driven organization, data, analytics, analytic architecture
    
IBM
Published By: IBM     Published Date: Jun 13, 2016
Unlock the people equation: Using workforce analytics to drive business results
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ibm, human resources, hr analyrics, workforce analytics, workforce strategies
    
IBM
Published By: IBM     Published Date: Jun 13, 2016
Read this eBook to explore how using predictive and prescriptive analytics applied to talent can drive better business results.
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ibm, workforce analytics, ibm smarter workforce institute, human resources, hr analytics
    
IBM
Published By: IBM     Published Date: Jun 28, 2016
Software applications are the mainstay of modern business. Applications deliver business-critical services to customers and enable companies to function efficiently. To ensure performance and availability of their applications, companies must have full visibility and control of the applications and enabling infrastructure. If an outage or slowdown occurs, the company needs to know precisely where the problem originated, what caused it, and how to prevent it from occurring again.
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software, data, best practices, productivity, applications
    
IBM
Published By: IBM     Published Date: Jul 05, 2016
Today's data-driven organization is faced with magnified urgency around data volume, user needs and compressed decision time frames. In order to address these challenges, while maintaining an effective analytical culture, many organizations are exploring cloud-based environments coupled with powerful business intelligence (BI) and analytical technology to accelerate decisions and enhance performance.
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ibm, datamart on demand, analytics, cloud, hybrid cloud, business insight
    
IBM
Published By: IBM     Published Date: Jul 12, 2016
Join IBM and partner Zementis in this webcast to hear how Predictive Model Markup Language (PMML), an industry standard, is helping solve business obstacles and enabling users to: - Drive timely and relevant insights via in-line predictive analytics - Score thousands of data records per second, scaling with business needs to enable instantaneous decisions - Improve performance and cost efficiency by reducing or eliminating movement data off-platform to conduct analysis
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ibm, z systems, predictive analytics, analytics tools, zementis, predictive model markup language, pmml
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Unlock the people equation: Using workforce analytics to drive business results
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ibm, human resources, hr analyrics, workforce analytics, workforce strategies
    
IBM
Published By: IBM     Published Date: Jul 22, 2016
This research report examines the key issues, and provides recommendations for leveraging data and analytics to help procurement drive greater enterprise value. Based on in-depth interviews with two dozen leading Chief Procurement Officers (CPOs), the report outlines pragmatic steps that every procurement organization can take to leverage analytics and improve engagement with suppliers and key business stakeholders across the enterprise.
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ibm, commerce, procurement, analytics, procurement analytics, data, big data, procurement organization
    
IBM
Published By: IBM     Published Date: Oct 28, 2016
Watch this complimentary, on-demand 30 minute demo to see how you can: - Use HR analytics to redefine the way you manage your talent and help drive better business results. - Gain deep insights from your talent data without having to dig through mountains of reports. - Know exactly what data to explore to get the very best answers to your talent questions. - Answer your CEO's questions about the workforce in minutes, not months.
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ibm, kenexa, talent insights, talent analytics
    
IBM
Published By: IBM     Published Date: Dec 15, 2016
Register today to learn more about this exciting release, its new features, and how you can drive new value for your organization: - Improve customer centricity by engaging individuals at the right time with the right offers - Cut operating costs and reduce fraud by gaining real-time visibility and insights into transactions and business operations - Empower knowledge workers and leverage mobile technologies to create more engaging experiences
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ibm, middleware, operational decisions, odm advanced
    
IBM
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