Watch this short video to see how the right commerce solution can help you understand your customers like never before, and deliver exactly what they want.
"Business buyers are shopping online as private consumers and they expect the same experience when purchasing business products and services online.
While B2B organizations can learn from B2C online retailers in terms of user experience, B2B selling is much more complex.
Read this white paper to learn how to:
Use B2C best practices to meet buyer expectations for enhanced online experiences
Deliver multiple combinations of products and services for faster, streamlined quoting and ordering
Support complex buying cycles and selling executions across channels and markets—and around the world"
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
In the digital economy, big IT budgets, lots of brick sand mortar and an established market presence are no longer at the foundation of a competitive advantage. What matters now is the agility and speed to ensure that customer centricity is supported as an overriding priority of business operations and decision making.
Game-changing ideas are developing and competitive threats are emerging at a rapid and unpredictable pace. The resulting digital disruption is not just occurring at the margins or within isolated pockets of industry and commerce. It’s the new normal and its consequences are far reaching. The essential question for every organization in every sector is simply: Will we be the disruptor or will we allow ourselves to be the disrupted?
Published By: Datastax
Published Date: Jan 17, 2018
In today’s fast-paced business climate, companies are seeing dramatic shifts in their market. Customer expectations
are changing faster than ever due to digital disruption in areas like commerce, banking, transportation, healthcare,
utilities, and media consumption. Technology is being used to disrupt traditionally “safe” industry norms. Data is being
generated at levels never seen before, but companies are having a tough time understanding how to find the gold within
the gravel.
Published By: Datastax
Published Date: Jun 26, 2018
When you think enterprise ecommerce in the Right-Now Economy, you need to know that it all starts with a distributed cloud database built for hybrid cloud. From Safeway to eBay to Macy’s to Sony, leading companies across industries use DataStax to power their ecommerce initiatives. Read this ebook for a look into exactly how they use us and the results they’ve achieved.
Published By: Datastax
Published Date: Aug 27, 2018
When you think enterprise ecommerce in the Right-Now Economy, you need to know that it all starts with a distributed cloud database built for hybrid cloud. From Safeway to eBay to Macy’s to Sony, leading companies across industries use DataStax to power their ecommerce initiatives. Read this ebook for a look into exactly how they use us and the results they’ve achieved.
Published By: Datastax
Published Date: Aug 28, 2018
When you think enterprise ecommerce in the Right-Now Economy, you need to know that it all starts with a distributed cloud database built for hybrid cloud. From Safeway to eBay to Macy’s to Sony, leading companies across industries use DataStax to power their ecommerce initiatives. Read this ebook for a look into exactly how they use us and the results they’ve achieved.
Boscov’s is a family-owned retailer established over 100 years ago and has grown to a billion-dollar company. Boscov's eCommerce team partnered with Moxie to remove barriers in the online customer journey with a blend of innovative digital guidance and assisted channels that have increased sales and productivity.
Published By: Resonate
Published Date: May 30, 2018
The seismic shift in consumer behavior has created the slow demise of many long-established, iconic brands. The woes of brick and mortar retail have become a daily news item, with store closures and financial downturns dominating the headlines. Though low cash and heavy debt play a significant role, many point to online retail as the culprit for this decline. Retail margins on average fell to 9% last year
from 10.5% in 2012 and over that period ecommerce sales increased to 15.5% of total sales according to the Wall Street Journal. For most companies, this meant shifting towards online sales.
Published By: Magento
Published Date: Feb 13, 2018
Discover 3 tips for transforming your digital experience. Customer expectations are changing the face of B2B commerce. How are you meeting your customers' demands? Discover three tips for transforming your B2B commerce experience.
Highlights from this whitepaper, include:
An omnichannel strategy for B2B commerce
Modifying sales models to meet demands
Integrating content for growth
Published By: Trustpilot
Published Date: Apr 30, 2018
Having reviews is essential,
but it’s only the first step
Today, the winners in business are not always the ones
with the lowest prices or the biggest range of products. In
fact, the winners are not even always the biggest brands.
The winners are trusted companies who offer an exceptional
customer experience again and again.
Simply, the winners are those who are listening to
their customers.
We all know we need reviews on our website, we know
visitors to our website want to see reviews to help them
make their buying decision.
But that is just the beginning.
Recognize the full potential that reviews have and you’ll see
an improvement in the performance of all your marketing
activity.
Published By: Trustpilot
Published Date: Apr 30, 2018
Finding a new way to convert visitors into buyers
is always a top priority for any company.
According to research, the average conversion
rate on desktop across the globe hovered around
4% in Q4 2016. And in Q1 2017, statistics from
SaleCycle claim the average rate of shopping
cart abandonment sat at 75.6%!
So how can we keep customers hooked and
ensure your business generates more revenue?
In this guide, you’ll learn how to:
• Easily turn browsers into buyers
• Leverage your social proof for increased sales
• Use customer feedback to shape a great
customer experience
Published By: Trustpilot
Published Date: May 04, 2018
Finding a new way to convert visitors into buyers
is always a top priority for any company.
According to research, the average conversion
rate on desktop across the globe hovered around
4% in Q4 2016. And in Q1 2017, statistics from
SaleCycle claim the average rate of shopping
cart abandonment sat at 75.6%!
So how can we keep customers hooked and
ensure your business generates more revenue?
Published By: Iterable
Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications.
When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right?
To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout.
We note what companies are doing across the board, as well as what spec
Published By: SEMrush
Published Date: Nov 29, 2018
In highly competitive environments like the modern marketplace, obtaining accurate and timely data can make real the difference between keeping tabs on, getting ahead of, or being left behind the competition.
Download now to learn more!
Published By: SEMrush
Published Date: Nov 30, 2018
The end of 2017 provides an opportunity to identify strong and weak points of your current activities as well as determine necessary changes in the strategy of your online store. The increasingly competitive world of e-commerce challenges companies and makes them adjust their marketing strategy to an ever changing market. So how does your online business compare with other businesses in your industry?
Published By: SEMrush
Published Date: Nov 30, 2018
No matter how many “common rules” and “universal laws” of SEO have been invented over the years, certain tasks require a unique approach.
At SEMrush, we use your feedback as the main source of insights and ideas for our future tools. We thoroughly analyse our customers’ workflow so that the tools we build are of maximum value to their users.
Digital transformation is poised to change the supply chain more
profoundly than any other functional area and more dramatically than at
any point in its history in terms of driving efficiency and resiliency to
disruption. In the context of the challenges facing supply chains, both now
and in the future, it becomes clear that the old ways of working will not
suffice and that even best-in-class performance today is unlikely to be good
enough in the future. It is the view of IDC that the supply chain must
become a "thinking" supply chain, one that is intimately connected to all
data sources, enabled with comprehensive and fast analytics, openly
collaborative through cloud-based commerce networks, conscious of
cyberthreats, and cognitively interwoven. According to IDC supply chain research, technology is emerging as a prime
driver of change, particularly artificial intelligence, blockchain, and the Internet of Things (IoT).