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Published By: Quocirca     Published Date: Jul 27, 2009
Across the mid-market, inefficiencies are compounded by the lack of visibility into pertinent data, of processes being adequately and flexibly automated, and for the performance of the business to be monitored on a constant basis. Without such capabilities, businesses will find it difficult to survive the current financial conditions – yet creating an environment where information can be easily aggregated and viewed has never been easier. Also, business performance can be easily monitored with small proactive, and even reactive, actions ensuring effective responses to market forces and enabling organisations to compete with local and more global business threats.
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quocirca, business intelligence, performance management
    
Quocirca
Published By: Cenzic     Published Date: Nov 21, 2006
Enterprises are responding to new threat on communication protocols by hardening Web applications, and they are increasingly turning to Web application security assessment tools to improve the security of their applications. This report examines why high accuracy is critical to the effectiveness of the tools, and it discusses how Cenzic Hailstorm addresses this problem.
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application security, web application security, hacker detection, cenzic, cenzic hailstorm
    
Cenzic
Published By: Xiotech     Published Date: Apr 13, 2007
Data keeps growing with no signs of stopping. An effective storage solution seamlessly scales to meet an organization’s growing appetite for capacity, while ensuring availability and fast access.  SAN storage should be designed to deliver strong top-end performance so throughput does not degrade as storage needs scale higher.
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storage area network, storage area networks, san, storage, storage performance, high availability, migration, storage migration, xiotech, storage management
    
Xiotech
Published By: Xiotech     Published Date: Apr 13, 2007
Data keeps growing with no signs of stopping. An effective storage solution seamlessly scales to meet an organization's growing appetite for capacity, while ensuring availability and fast access.  SAN storage should be designed to deliver strong top-end performance so throughput does not degrade as storage needs scale higher.
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storage area networks, storage area network, san, san storage, storage, storage performance, storage management, offsite storage, off-site storage, xiotech
    
Xiotech
Published By: Xiotech     Published Date: Apr 13, 2007
Well-publicized disasters highlight the need for an effective and timely data recovery solution. While current tape and disk backup provide some peace of mind, they do not keep up with the demands placed on your business. You cannot afford to wait hours (or days) to recover your critical applications and data.
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disaster recovery, disaster plan, data backup, backup and recovery, data recovery, disk backup, tape backup, offsite storage, data protection, continuous data protection, xiotech
    
Xiotech
Published By: Neterion     Published Date: Dec 05, 2006
The demands on Storage Area Networks (SANs) go far beyond where they were only a few years ago. It is no longer good enough to just provide a large pool of scalable storage with good performance.
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gigabit, storage area network, ethernet, sans, storage area networks, san, storage, disaster recovery, neterion
    
Neterion
Published By: SpringCM     Published Date: Dec 06, 2006
If you realize the importance of managing those assets better, on-demand may be a more effective and lower cost alternative to installed software. But is it right for you?
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document management, on demand, real time, real-time, on-demand, document management software, cms, content management software, spring cm, springcm
    
SpringCM
Published By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more. 
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email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp, gotcorp, got corporation
    
Campaigner
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
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it management, itil, service management, business process management, bpm, it automation, automating it, landesk
    
LANDesk
Published By: Infor     Published Date: Feb 27, 2007
In today's process manufacturing environment, innovation is viewed as critical to sustainable growth and profitability. While open innovation is regarded as the answer, few companies can effectively measure the return on R&D investment, have acceptable product success rates, achieve acceptable promotional effectiveness, or have visibility into their compliance risks or operational readiness for new product launches.
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collaboration, return on investment, holistic, process manufacturing, manufacturing, supply chain management, scm, product lifecycle management, plm, knowledge management, infor
    
Infor
Published By: Infor     Published Date: Feb 27, 2007
This white paper report describes an innovative, simple and effective approach to Lean Manufacturing. Simplified Market Pull (SMP) includes a 'pull' scheduling mechanism with appropriate controls and buffers that supports dramatic reductions in production lead-time and work-in-process inventory while freeing up available capacity and improving on-time performance and reliability.
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productivity, supply chain management, scm, enterprise resource planning, erp, pull scheduling, smp, manufacturing, infor
    
Infor
Published By: GAO RFID Inc.     Published Date: Feb 28, 2007
Efficient fleet maintenance is absolutely necessary given today's high equipment costs and climbing operating expenses. Whether you are involved in LTL, cartage, courier, direct store delivery (DSD) or field service operations, an integrated and cost effective fleet maintenance program is a prerequisite to increased profitability.
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rfid, rfid tags, automotive, trucking, fleet management, fleet maintenance, wireless data systems, wireless hardware, gao, gao group, gao rfid
    
GAO RFID Inc.
Published By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
Business Intelligence Software are applications that build on existing data warehouses and provide analytical processing tools that allow users to more effectively analyze such data. This, in turn, permits businesses to more rapidly develop existing and new analyses and reports for improved decision-making power and information dissemination capacity.
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analytical applications, business analytics, business metrics, business intelligence, enterprise software, bi software, world telemetry, worldtelemetry
    
WorldTelemetry, Inc.
Published By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
To be successful in today's safety-conscious and efficiency-minded marketplace, companies must combine compelling new technologies to offer the most convenient and effective business services and solutions. For monitoring remote tank sites, that means combining the intelligence of General Packet Radio Service (GPRS) communication with the risk mitigation properties of intrinsic safety.
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business analytics, business management, business metrics, business intelligence, bi software, enterprise software, world telemetry, worldtelemetry
    
WorldTelemetry, Inc.
Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone, voice, vocalocity
    
Vocalocity
Published By: GFI     Published Date: Jun 08, 2007
This white paper examines the requirements to adhere to the Payment Card Industry Data Security Standard (PCI DSS), the implications of non-compliance and how effective event log management and network vulnerability management can help achieve compliance.
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pci, credit card, payment card, compliance, mastercard, database security, privacy, consumer, customer, gfi
    
GFI
Published By: CCSS     Published Date: Jul 05, 2007
Capability breeds dependence. The more you can do, the more is asked of you. The more time you save, the more time you spend seeking out ways to save more time or money. If less really is more, how do you do more with less? Effective system monitoring could help you break free of the system shackles and use your System i (iSeries) network to save time and money.
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ibm, system monitoring, monitoring, network monitoring, productivity, performance management, system performance, memory pool performance, memory pool, lpar, system configuration, performance monitoring, ccss
    
CCSS
Published By: Gold Lasso     Published Date: Jul 13, 2007
Successful delivery is the driving force behind an effective email marketing campaign. The purpose of this paper is to provide a summary of terms (or jargon) related to e-mail deliverability, increase general knowledge of the concept, discuss delivery barriers and provide tactics to overcome these issues.
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email delivery, deliverability, inbox, email marketing, enewsletter, email newsletter, e-newsletter, newsletter, blocking, filtering, gold lasso
    
Gold Lasso
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
The customer service contact center thrives on performance metrics. These metrics provide operational insight into the efficiency of the customer service process, including how effectively customer service representatives are performing their duties ó as well as how well customers are being served. Many performance metrics are as old as the contact center industry itself and are still in widespread use today. The purpose of this paper is not to disparage existing contact center performance metrics or to suggest that these metrics no longer matter. The authors acknowledge that the metrics that matter to the readerís contact center are the ones that make sense in that particular situation. Rather, this paper explores some of the emerging metrics that specifically acknowledge and address the changing attitudes, objectives and definition of the contemporary contact center.
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contact center metrics, interactive intelligence, contact centers, industry, representatives, performance metrics, customers, customer service process
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
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interactive intelligence, contact centers, organizations, deployment, cloud, solutions, seasonal traffic, infrastructure
    
Interactive Intelligence
Published By: Indicative Software     Published Date: Aug 24, 2007
Learn about agent-based versus agentless monitoring approaches to enterprise management, and how a combination of data collection technologies can realize the benefits of both.
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enterprise management, enterprise monitoring, data collection, data collection engines, agent-based monitoring, agentless monitoring, performance monitoring, application performance, synthetic monitoring, passive monitoring, active monitoring, service level management, service management, systems management, indicative
    
Indicative Software
Published By: Asentria Corporation     Published Date: Sep 04, 2007
SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP’s best assets is its use of in-band management, yet, this is also its biggest weakness.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Nevis Networks     Published Date: Sep 04, 2007
The ability to monitor, track and report usage based on actual user identity and applications provides for quicker reaction time, easier reporting for compliance, as well as more visibility into the network. Learn about a complete line of solutions for effective identity-based policy enforcement.
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lan, lan security, network security, security policies, security policy, policy management, best practices, nevis, nevis networks, dos, infrastructure, dmz, access control, precision prospects
    
Nevis Networks
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
CCU sought to encrypt its backup tapes for keeping customer data secure in transit and in storage at the offsite tape-vault vendor’s facility. As a financial institution, CCU was subject to stringent government regulations. With nearly 60 gigabytes of data to encrypt each night, CCU knew that a software solution was out of the question.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Given Payformance’s longstanding commitment to protecting the privacy of its clients’ information, the company has decided to investigate data encryption solutions for its primary hard drive storage and secondary backup tape storage. With its multi-vendor interoperability, NeoScale’s CryptoStor storage security appliances emerge as the obvious choice.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
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