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Published By: Syncapse Corp.     Published Date: Jul 15, 2011
There should be no doubt that social media is growing in popularity and taking a bigger share of consumer mindshare. In trying to separate the hype from the reality, many marketers and brand managers are struggling to understand what level of investment should be made in social channels. To help them, Syncapse conducted an extensive study of more than 4,300 consumers across North America.
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social media effectiveness, social media campaign, enterprise social media, social media management, social media measurement
    
Syncapse Corp.
Published By: Spredfast, Inc.     Published Date: Feb 03, 2014
Learn the 4 most effective ways to further the value of your social engagement and see how properly interacting with your audience will build your brand by creating a community.
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social engagement, social media, audience, brand, facebook, twitter, linkedin
    
Spredfast, Inc.
Published By: Globoforce     Published Date: Aug 02, 2012
Employee engagement is one of the most important objectives for today's HR leaders. We know we need it. We know we want it. We know it boosts our bottom line. But what isn't always clear is what drives it, and how to get it. Connecting with employees effectively can be a mysterious puzzle at times. What is important to them? What would motivate them to work more productively? What makes them feel valued? There is, thankfully, a better way than tea leaves or crystal balls. Globoforce-the world leader in employee recognition-surveys fully-employed workers in the United States twice a year to answer those very questions. Our aim is to gain more insight into people's attitudes and perspectives on employee recognition, appreciation and engagement. By capturing the current mood of the U.S. workforce, we can examine broader trends in recognition and job satisfaction. The goal of this report is provide you with invaluable insights that can be used to craft strategies that will unify and engage your workforce and culture.
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workforce, mood tracker, employee recognition, globoforce, technology, business, employees, human resources
    
Globoforce
Published By: Alere Wellbeing     Published Date: May 02, 2012
Join us for our latest Clear Insights webinar, Deconstructing DASH: How Your Workforce Would Benefit from America's #1 Rated Diet, presented by Robert F. Kushner, MD, Clinical Director of the Northwestern Comprehensive Center on Obesity and one of the 22 expert panelists who rated the Best Diets for 2012. Dr. Kushner will provide an overview of DASH, compare it to other top ranked diets, and offer insights into the evidence behind their design. Dr. Kushner will also discuss the keys to sustainable weight loss and best practices for employers to choose an effective worksite weight loss plan.
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Alere Wellbeing
Published By: Bloomberg     Published Date: Dec 28, 2011
No other source puts so much data in one place, allowing you to be more efficient and effective in your job. Once you've experienced BGOV, you'll wonder how you ever worked without it.
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bloomberg government insider, bgov, demo, free trial, policy analysis, data breakdowns, editorial expertise, news aggregator, policy research, government contract database, congressional staff database
    
Bloomberg
Published By: Janrain, Inc.     Published Date: Feb 28, 2012
Your customers interact with you on social networks, but how effectively are you using social media to connect with them on your website? This white paper explores best practices to build on-site engagement by integrating social tools.
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social login, social sharing, game mechanics, gamification, social media, social tools, social networks, facebook, twitter, linkedin, social commerce, engagement, conversion, user intelligence, customer intelligence, roi, rewards, best practices
    
Janrain, Inc.
Published By: LogMeIn     Published Date: Mar 01, 2012
Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.
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logmein rescue, fordham university, remote support, customer support, enterprise applications, technical support, quality support
    
LogMeIn
Published By: LogMeIn     Published Date: Aug 27, 2013
While a lot of research has been done on the effectiveness and benefits of live chat, the customers voice is rarely heard. This report, written by Lauren Freemann from the e-tailing group, examines the customers' view on live chat and presents a deep insight into why consumers choose live chat. Findings include the key reasons for choosing live chat over other communication channels, best practices for deploying live chat successfully and key insights from the Annual Merchant Survey, a report that explores the merchants perspective of live chat implementations.
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chat with chatters, consumers, retailers, chatting, logmein, customer support, e-tailing, merchants
    
LogMeIn
Published By: Ifbyphone, Inc.     Published Date: Feb 11, 2013
Have you tried voice broadcasting? It’s an automated phone call that’s an effective alternative to email. Marketing and Sales use voice broadcasts for appointment reminders, event promotion, customer surveys, and more. Learn more in this white paper.
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voice broadcasting, sales, marketing, phone, crm, reminders, event promotion, surveys
    
Ifbyphone, Inc.
Published By: IBM     Published Date: Aug 07, 2012
Most organizations appreciate the potential benefits that customer can reap but many face difficulties effectively turning information into actionable insights. Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction. Understand where your organization is in its pursuit to gain deeper customer insights with four stages of organizational capabilities and associated customer analytics strategies: gain insight from the information explosion; share information internally and across value chain; move from reaction to prediction; and adapt business models that enable faster creation of value.
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customer amalytics. ibm, analytics framework, external data sharing, internal data sharing, increased loyalty, cross sell, wallet share, net promoter score, sales conversion rate, improved regency, improved frequency, improved monetary value, multi-channel next best action, mnba
    
IBM
Published By: IBM     Published Date: Aug 08, 2012
This white paper examines the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. Discover the implications of social media for marketing and sales, as well as IT. And learn the how and why social media tools and applications can be integrated with existing technology investments.
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social media analytics, consumer insight, marketing digitization, ibm, facebook, strategic considerations, lower cost, influence, intimacy, scale, speed, assess, measure, integrate, predictive capabilities, virtualization, analysis
    
IBM
Published By: IBM     Published Date: Nov 30, 2012
Read the Clabby Analytics research report to see how consolidating Linux servers on an IBM Systems z mainframe is more cost effective than deploying Linux on x86 servers. It could save you over a million dollars!
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ibm, linux cloud server, cloud server, server, cloud, virtualization, cloud computing
    
IBM
Published By: HP and Intel® Xeon® processors     Published Date: May 08, 2012
This case study discusses Lifetime Products' strategy to connect globally distributed manufacturing, sales and product development into a cohesive, effective unit while controlling costs. Read on to find out more!
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smb, networking, hp networking, lifetime products, strategy, global, manufacturing, product development, costs, innovations
    
HP and Intel® Xeon® processors
Published By: SAP     Published Date: Jul 17, 2012
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
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business, sap, white paper, technology, location, intelligence, business value, data services
    
SAP
Published By: uberVU via HootSuite     Published Date: Oct 10, 2012
Find out how to use our Facebook Timeline best practices to help your organization build an effective social media strategy, strengthen relationships with your brand's community and see your ROI on your Facebook campaign.
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social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks, facebook strategies, facebook strategy, facebook best practices
    
uberVU via HootSuite
Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Learn how to conduct effective and engaging meetings with easy, interoperable video conferencing that is enabled with the Cloud and is always accessible for all employees no matter the location.
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video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing
    
Blue Jeans Network
Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Learn how to conduct effective and engaging meetings with easy, interoperable video conferencing that is enabled with the Cloud and is always accessible for all employees no matter the location.
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video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing
    
Blue Jeans Network
Published By: ServiceNow     Published Date: Apr 19, 2013
A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.
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configuration management, database, database management
    
ServiceNow
Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication
    
ServiceNow
Published By: CDW     Published Date: Sep 17, 2014
You are being buried by data. Multimedia including videos, audio and photos. Unstructured data in presentations, documents and social media feeds. Even the voicemails and databases that used to be the primary residents of your storage system are growing beyond your ability to manage them effectively. How can you keep it all under control without buying an endless stream of disk and storage devices? Experts from EMC and other leading storage manufacturers discuss the very latest trends in storage solutions and how an effective application of storage strategy can help tame the information beast and keep performance and availability issues at bay. Attendees will learn: - What are the hidden drivers in storage growth - How businesses of all sizes can benefit from a tiered storage strategy - Why virtualization is penetrating every level of IT - What role SSD and flash will play in every storage environment - What to do now to improve storage utilization and save costs
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storage, tiering, performance, availability, media, feeds, system, netgear, emc, buying, data, social media, manage, voicemail, presentation, residents, issues, disk
    
CDW
Published By: CDW     Published Date: Feb 27, 2015
The real test of any SAM system goes beyond creating a one-time Effective Licensing Position (ELP) for a given software publisher. To be truly valuable, the SAM solution has to have the ability to manage change. Being able to work from a dependable list of software that has been approved by, and which also serves the business, means that finite IT & SAM resources are not wasted through the support of legacy software that might be deemed redundant, and should keep a company on track technically by not becoming dependent on aging software. This 10 –Minute Guide from SAM experts at Snow Software will show how to establish and maintain a Software Catalog for the purpose of ensuring that your software estate remains relevant and fit for its business purpose.
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software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security, internet security, network security appliance, security management, best practices, business management, data protection, mobile device management, snow, bank of ireland, assets
    
CDW
Published By: Semcasting     Published Date: Aug 29, 2013
This white paper will guide you through a series of third party studies that have been completed recently on the diminishing reach and effectiveness of audience targeting with cookies. The numbers are challenging and it appears it may be time for an alternative to the cookie.
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digital targeting, ip targeting, online business marketing, online targeting, online ad targeting, internet marketing, digital target, online marketing strategies, ip address targeting, ip geo targeting ip zones, online retail marketing, retail marketing, online privacy, third-party cookies, retargeting, retail marketing services
    
Semcasting
Published By: Genesys     Published Date: Jun 11, 2013
Your new all-in-one contact center should include all of the tools needed to support efficient and effective customer service. Great contact center solutions allow you to do more with less; less IT time to deploy and monitor; less agent time to answer and resolve customer requests; and less administrator frustration as they try to adjust resources to meet operational demand.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy
    
Genesys
Published By: Arbor     Published Date: Sep 20, 2013
Financial services companies have been the target of a serious, sustained, and well-funded DDoS campaign for more than a year. What these attacks have continued to demonstrate is that DDoS will continue to be a popular and increasingly complex attack vector. DDoS is no longer simply a network issue, but is increasingly a feature or additional aspect of other advanced targeted attacks. The motivation of modern attackers can be singular, but the threat landscape continues to become more complex and mixes various threats to increase the likelihood of success. There have certainly been cases where the MSSP was successful at mitigating against an attack but the target Website still went down due to corruption of the underlying application and data. In order to defend networks today, enterprises need to deploy DDoS security in multiple layers, from the perimeter of their network to the provider cloud, and ensure that on-premise equipment can work in harmony with provider networks for effective and robust attack mitigation
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distributed denial of service, ddos attack, financial services, financial services company, ddos defense, ddos protection, security, finance, ddos mitigation
    
Arbor
Published By: Sponsored by HP and Intel® Xeon® processors     Published Date: Feb 19, 2013
Learn how healthcare providers are reducing their need for storage capacity through thin provisioning and reducing administration time by up to 90% by using autonomic management to simplify, automate and expedite storage management and maintenance.
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strategy cost effective, storage for healthcare, hp intel, it systems, storage maintenance
    
Sponsored by HP and Intel® Xeon® processors
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