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Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
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logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions, remote support software, saas, support agents, customer satisfaction
    
LogMeIn Rescue
Published By: Nimble Storage     Published Date: Oct 28, 2013
Storage plays a critical role in the datacenter. To keep up with the performance, capacity, availability, and efficiency needs of today’s enterprise, storage is undergoing a transformation by leveraging flash, high-capacity disks, and integrated data management. This paper discusses how Nimble Storage’s flash-optimized architecture is engineered to accelerate applications, scale performance and capacity, protect data, and make IT more productive and empowered.
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nimble storage, data storage, backup, disaster recovery, flash memory, data protection, ssd, hybrid storage, high-performance storage, storage efficiency, storage management, storage for vdi, storage for virtualized servers, storage for private cloud, storage for vmware, storage for oracle, storage for microsoft, storage for exchange, storage for sharepoint
    
Nimble Storage
Published By: Cisco     Published Date: May 15, 2015
The value proposition of unified communications and collaboration (UC&C) is multidimensional. UC&C empowers workers to streamline the collaborative process, raising productivity to new heights, enables individuals to collaborate in real time with coworkers, partners, customers and suppliers in different parts of the globe, and can significantly reduce communications costs.
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collaboration, hosting, roi, cost, ucc, cisco
    
Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Today’s corporate networks are more important to business objectives than ever before. Consequently, greater amounts of sensitive data traverse both wired and wireless networks. This plethora of valuable data in today's enterprise attracts an increasing number of hackers and malware applications. However, the inherent connected intelligence and distributed nature that makes the network a treasure trove for cybercriminals can also empower the network to be a proactive security tool. Through traffic visibility, and segmentation, today's enterprise network can prove itself to be a sensor and enforcer for security
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Cisco
Published By: Polycom     Published Date: Dec 18, 2017
The traditional office space is dead. Chased out by the combining forces of mobility, millennials, and modernity, the advent of collaborative technology and the always connected worker have led to a brave new world of shared, open spaces. Studies show that up to 82% of knowledge workers feel they need to collaborate with others throughout the day to get work done. Yet, according to an IBM study, 78% say they struggle to effectively connect their workplace and help people collaborate—either virtually or face-to-face1. Why? The answer is not all collaboration is alike. Download this report to get the latest trends in office space utilization and find out about the three main types of collaboration and how they need to be supported differently in the work environment. The office may be shrinking, but it’s not going away anytime soon. If anything, the rising demand for more teamwork and collaboration makes the configuration of workspaces more important than ever.
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shared office spaces, collaboration, polycom, realpresence centro, transforming workspaces, video conferencing, huddle rooms
    
Polycom
Published By: Thismoment     Published Date: Oct 08, 2014
Content marketing has changed the landscape of brand marketing and digital advertising, so why hasn’t it done the same for rep enablement across your sales and customer support channels? Here are our 4 tips on how to empower your sales reps with better, smarter, real-time, mobile content.
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content marketing, content marketing tactics, best practices, rep enablement
    
Thismoment
Published By: Oracle     Published Date: Jul 09, 2015
Omni-channel operations and empowered consumers raise the value of advanced inventory management solutions.
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Oracle
Published By: Workforce Software     Published Date: Jul 28, 2015
Download this white paper to gain a clear understanding of: Where current employee scheduling practices fall short 5 concrete ways to empower employees and improve engagement through scheduling Essential manager tools to look for in any workforce scheduling tool What to expect from scheduling improvements And more
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workforce scheduling, employee engagement, productivity, manager tools, scheduling improvements, human resources
    
Workforce Software
Published By: Avaya     Published Date: Dec 30, 2015
When organizations empower their customers and employees to engage anywhere and anytime, productivity and profitability improve by 18 percent and 12 percent respectively.
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midsize business
    
Avaya
Published By: Avaya     Published Date: Dec 30, 2015
Empower your employees
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collaboration, productivity, web, growth, midsize business
    
Avaya
Published By: Oracle_Hospitality Hotels     Published Date: Sep 27, 2016
Mobile devices have become an integral part of the travel experience. Guests shop, book, and check-in on mobile devices today. See how you can empower your staff and deliver more individualized guest experiences with mobile devices today.
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Oracle_Hospitality Hotels
Published By: US Bank     Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever. Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment? Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
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expense management, expense management automation, us bank, employee satisfaction, employee retention, employee connectivity, data security, employee rewards, company benefits
    
US Bank
Published By: FICO     Published Date: Feb 06, 2018
In a rapidly advancing and changing market, retailers need to be prepared for the unexpected, from the impacts of new payment options, to the challenges of new entrants and innovations, increasingly complex global supply chains and digitally empowered customers looking to direct their own shopping experience. While many retailers continue to keep in-store and on-line interactions separate, the leading retailers understand that all channels must be seamlessly integrated to help ensure success — including optimizing logistics for a smarter shopping experience, managing or sourcing on-line inventory to respond to consumer demand, striking the right balance between customer satisfaction and maximising return, and space optimization in the store itself.
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customer, loyalty, inventory, optimization, cost, reduction
    
FICO
Published By: Zebra Technologies     Published Date: Sep 12, 2018
MOBILE TECHNOLOGY ELEVATES PATIENT CARE, EMPOWERS CLINICIANS AND ENHANCES WORKFLOWS
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Zebra Technologies
Published By: Anaplan     Published Date: Mar 12, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner. In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about: -The evolution of the FP&A function -How FP&A teams harness big data and close the talent gap -Why FP&A can become a top contributor to forward-focused decision-making
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Anaplan
Published By: Anaplan     Published Date: Mar 12, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner. In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about: • The evolution of the FP&A function • How FP&A teams harness big data and close the talent gap • Why FP&A can become a top contributor to forward-focused decision-making
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Anaplan
Published By: Citrix Systems     Published Date: Feb 14, 2019
"Learn how Citrix Workspace enables a flexible workplace that helps your organization become productive, innovative, and attractive to top talent. In this eBook, you will learn how to: - Empower employees and teams anywhere, on any device - Simplify and improve both security and endpoint management - Adopt new technologies more quickly and effectively"
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Citrix Systems
Published By: Recorded Future     Published Date: Feb 13, 2019
Threat intelligence done right is a window into the world of your adversary. Vendors and service providers are aiming to empower organizations by alerting them to the specific threat vectors and attacks they face, as well as how they should be prioritized for protection and prevention. Download this whitepaper which gives you an overview of 11 things for organization to consider when evaluating and selecting a threat intelligence solution.
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Recorded Future
Published By: Recorded Future     Published Date: Feb 13, 2019
Threat intelligence done right is a window into the world of your adversary. Vendors and service providers are aiming to empower organizations by alerting them to the specific threat vectors and attacks they face, as well as how they should be prioritized for protection and prevention. Download this whitepaper which gives you an overview of 11 things for organization to consider when evaluating and selecting a threat intelligence solution.
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Recorded Future
Published By: Oracle     Published Date: Dec 13, 2011
Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, mobile, mobile crm
    
Oracle
Published By: F5 Networks Inc     Published Date: Jul 27, 2015
In theory, software-defined networking empowers businesses to accelerate time-to-market, lower administrative costs, and reduce operational risk. In reality, only a programmable software-defined network can deliver those benefits. This white paper explains programmability’s pivotal role in realizing the promise of SDN, outlining all of the components companies need to build a software-defined network that’s fully programmable at Layers 2 and 3 and Layers 4 to 7.
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software-defined networking, sdn, programability, cloud computing, mobility, it solutions
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 16, 2016
Together, VMware and F5 enable global IT leaders to empower the Anywhere Enterprise to deliver enterprise applications across all devices and clouds built on SDDC principles. Today VMware and F5 offer the most sophisticated, end-to-end solutions for mobility, application delivery and network security to help CTOs and CIOs: - Ensure unprecedented application agility with a software-defined infrastructure and application services platform; - Automate application delivery while ensuring performance, availability, scalability, efficiency and security; - Achieve simplified end-to-end networking through an application-centric approach.
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anywhere enterprise, vmware, enterprise it, application agility, software-defined infrastructure, it infrastructure, networking
    
F5 Networks Inc
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
Consumer-focused technologies that are deployed by employees can provide tremendous value to any business and can provide IT organizations with more functionality than they can afford or are willing to deploy. However, consumer technologies must be appropriately managed in order to satisfy corporate security, compliance and other requirements. This means integrating consumer technologies into the existing IT fabric in order to achieve the greatest possible synergies between consumer-focused and IT-deployed technologies.
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yousendit, ftp replacement, secure file transfering, online fire sharing, uploading files, consumerization of it, ip storage, network attached storage
    
Aberdeen - youSENDit
Published By: OutSystems     Published Date: Mar 18, 2014
This paper explores why PaaS has suddenly become relevant and irresistible to many organizations. It dives into the opportunities and considerations associated with using PaaS from an application development and deployment perspective, as well as the ways PaaS can help enhance developer productivity.
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outsystems, paas, business it, cloud, cloud computing, iaas, saas
    
OutSystems
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