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Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with KANA.
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customer interaction, customer service, oracle service cloud, kana
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with eGain.
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oracle, service cloud, customer interaction, customer service
    
Oracle Service Cloud
Published By: 8x8 Inc.     Published Date: Jun 22, 2017
Continuous communication offers an experience that fits today’s mobile work styles– for employees and customers. Is your business connection friendly?
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communication, customer experience, mobility, frost & sullivan
    
8x8 Inc.
Published By: Enterprise Management Associates     Published Date: Nov 23, 2015
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at TimeXtender, for a discussion on how to improve your organization’s responsiveness to business change and how to adapt to a data-driven environment. Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments
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data warehouse, data automation, data driven organization, it departments, organization responsiveness
    
Enterprise Management Associates
Published By: IBM     Published Date: Jun 15, 2009
Read the white paper to see how IBM Lotus Notes and Domino software empowers users to take action, create and share knowledge and collaborate with teams. And discover how this new kind of desktop application, leveraged from 20 years of leadership can help deliver an enhanced user experience, drive greater business value and boost IT performance.
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ibm, lotus, lotus notes, lotus domino, it performance, collaboration, connect, desktop application, connect, socialize, communicate, user experience, eclipse, alloy, developers, client, sap, it performance, green, optimize
    
IBM
Published By: IBM     Published Date: Oct 09, 2009
Service Oriented Architecture (SOA) makes technology a true business enabler and empowers business and technology leaders to respond to change with increased agility. This eBook introduces you to the basics of SOA in context with the real life experiences of seven companies.
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service oriented architecture, ibm, soa for dummies, basic soa
    
IBM
Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
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microsoft, business activity, business intelligence, business analytics, analytics, analytical, business strategy
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
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microsoft, microsoft dynamics, crm, software, crm software, contact management, business management
    
Microsoft Dynamics
Published By: Cisco     Published Date: Jan 28, 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your company with significant and substantive benefits. From empowering your employees to greatly improving customer service, networking technology can have a lasting impact on your business.
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cisco, network, routing, operational efficiency, switches, lan, wan, vpn, virtual private network, network foundation
    
Cisco
Published By: Cornerstone OnDemand     Published Date: Jan 25, 2011
Execution is not enough - employees also need to be empowered. Why? Because an empowered workforce means more engagement, higher customer satisfaction, increased business productivity and performance and better business intelligence.
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cornerstone ondemand, talent management, learning management, human resources, compensation, onboarding, performance, benefits
    
Cornerstone OnDemand
Published By: IBM Software     Published Date: Feb 07, 2011
Learn the benefits of a single reporting solution that can be used by all users, for all types of reports and with all data sources.
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ibm cognos, midsize companies, self-service reporting, it infrastructure, collaborative
    
IBM Software
Published By: EMA     Published Date: Sep 23, 2013
Join Steve Brasen, EMA Managing Research Director, and Kimber Spradlin, IBM Product Marketing for Endpoint Manager, for this informative, on-demand Webinar where the latest unified endpoint management research is revealed. Learn the strategic management processes necessary to empower a mobile workforce with the agility to adapt to rapidly evolving business requirements. Topics discussed include: • Securing devices without impeding user productivity • Expanding management processes to address increased device heterogeneity • Supporting employee-owned devices • Simplifying practices for delivering business IT services • Enhancing user flexibility in accessing IT resources necessary to achieve business goals
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ibm, ema, on-demand webinar, endpoint management, mobile workforce, strategic management, technology, productivity
    
EMA
Published By: IBM     Published Date: Jan 17, 2012
Come learn how the IBM portfolio of Business Analytics solutions, including the new IBM Software for Decision Management, empowers your organization to assemble and analyze information, improve decision-making and drive fact-based action to optimize business outcomes.
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innovations, virtual, analytics, business, cognos, insight, decision-making
    
IBM
Published By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
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customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics, contact center, customer behavior, decision-makers, integrate, granular attributes, predictive analytics, life-stage changes
    
IBM
Published By: IBM     Published Date: Apr 16, 2012
Join us on from the comfort of your desk and hear about IBM Cognos Insight, the newest addition to the IBM Cognos family. See for yourself how this extremely affordable and breakthrough solution empowers all users to independently explore data, build scenario models and share insights for better business outcomes.
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ibm, technology, powervm, vmware, virtualization, intel platform, technology platform
    
IBM
Published By: IBM     Published Date: Jul 02, 2012
IBM recently commissioned Forrester Consulting to evaluate how businesses are changing in the face of today's business environment. Read this report to learn the four key findings driving business decisions today including the customer experience, touchpoints, lack of internal collaboration and non-technology hurdles to business transformation.
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forrester, ibm, customer, business
    
IBM
Published By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
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ibm, technology, software, customer, smb group research, storage
    
IBM
Published By: RingCentral     Published Date: Mar 21, 2014
Mobility & Cloud Communication Trends for Businesses: This self-help guide will detail how cloud communication technology is empowering mobile work forces, and how you can apply this exciting new technology to your small business.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes
    
RingCentral
Published By: RingCentral     Published Date: May 22, 2014
A phone system that can integrate your desk phones, smartphones, and tablets is possible because of cloud technologies. And you are empowered to manage your entire company communications with a web browser and mobile app. RingCentral’s service frees businesses from outdated modalities of work and obsolete hardware—giving you voice, fax and text capabilities you can manage and access anywhere you go.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes
    
RingCentral
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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Microsoft Azure
Published By: Mitel     Published Date: Dec 28, 2015
After years of being chained to the old ideas of office productivity, businesses are realizing that liberated employees are empowered employees. Download this whitepaper to liberate your organization's productivity by busting some of those old myths that may be holding your business back.
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productivity, employee satisfaction, working remotely, 9-to-5 workday, mobile workforce, cloud computing
    
Mitel
Published By: Allbound     Published Date: Mar 14, 2016
What is the most important asset for your company? The people. We all know this by now. Your employees are what makes your business function. What is the most important asset of your sales channel? The people. But this time, they are not your employees, they are your customers. Let us take you along the new customer journey (which, does not end at point of purchase), and share how to empower your channel teams with the knowledge they need to best meet the needs of today’s customers. In this ebook, you’ll learn three tips on how to write a great customer success story that champions both your customers and your partners, how to find and retain quality partners, how to keep customers happy while keeping your sanity, and how to create authentic channel marketing, making your business a preferred customer choice.
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Allbound
Published By: Microsoft Office 365     Published Date: Mar 01, 2018
Digital disruption is imminent in every industry The real question is: how do you adopt technology in a way that optimizes your existing processes and transforms your organization? Of course, no two businesses are the same, and transformation will look different for each business. That's why Microsoft has pinpointed a pattern to success in digital transformation across companies - both small and large. These companies all used technology to achieve fundamental goals that ladder up to four principles: Engage customers Empower employees Optimize business processes and operations Transform products through digital content
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Microsoft Office 365
Published By: Oracle     Published Date: Apr 16, 2018
This is a digibook is a guide to empowering business transformation through greater cooperation between finance and HR.
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operations, business, optimization, company
    
Oracle
Published By: AWS     Published Date: Oct 26, 2018
Migrating to Amazon Web Services (AWS) enables organisations to transform the way they do business. It empowers them to accelerate the speed at which they conduct business, frees them from the constraints of on-premises data centres, and provides the flexibility to pay only for what they use. This eBook will detail how cloud adoption can deliver significant business benefits.
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business, amazon, web, services, organisations, data
    
AWS
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