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Published By: IBM     Published Date: Apr 04, 2016
Enterprises are trending toward hybrid IT operations, turning to the cloud and managed service providers to fill the gaps in complex IT environments. This demands a new generation of MSS, enabling on-premise and managed functions to be viewed and controlled as part of a common platform.
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ibm, managed security services, hybrid it operations
    
IBM
Published By: Druva     Published Date: Mar 30, 2016
As information security continues to rise to the top of the enterprise priority list, what used to be an easy-to-control environment, with all data stored behind the corporate firewall, is no longer. Shadow IT, mobile computing, consumer IT, and cloud computing are all transforming enterprise IT. Workers using unsecured networks and devices without encryption are also a concern, as data breaches cost organizations millions of dollars in fines, data loss, investigations, and customer backlash.
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druva, data risks, consumer it, corporate firewall, shadow it, mobile computing, data breaches
    
Druva
Published By: Oracle Service Cloud     Published Date: Mar 24, 2016
Despite the array of new technologies enabling customer contact across web and mobile channels, most serious interactions still have to pass through an agent in order to be resolved. Enterprises can push customers toward self-service, but in the end, people often still need to talk to other people. This means that, even in the best of circumstances, the customer experience is highly dependent on the capabilities of the agent manning the phones. That person needs more than skills and a beneficial temperament; they require a software environment that provides maximum space for flexibility, problem solving, and intuitive task switching.
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oracle, service cloud, customer interaction, customer support
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty. Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
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oracle, service cloud, service management, customer interaction, internet of things
    
Oracle Service Cloud
Published By: SAP     Published Date: Mar 22, 2016
All participants will use digital innovation to run their enterprise in real time and operate in a global network. They will provide superior products and services for a unique customer experience with the highest safety and environmental standards. This also paves way for new mobility concepts and business models. Our vision is where urban mobility and transportation systems run in a sustainable ecosystem while protecting natural resources and environment. This requires the ability to connect companies, people, and vehicles in real time for accident-free driving with zero-emission operated vehicles.
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digital network, digital enterprise, value creation, best business practices, sap
    
SAP
Published By: Viavi Solutions     Published Date: Mar 21, 2016
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users—from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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viavi solutions, hybrid clouds
    
Viavi Solutions
Published By: Cisco     Published Date: Feb 23, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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technology, manufacturing, management infrastructure
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Cisco vision for the internet is one that is entering into the next generation. Connecting enterprises through rapid adoption of digital infrastructure: 5X faster than electricity and telephony. The agenda includes: Understanding the Connected Factory and its benefits to the organization's overall profitability, case studies: reducing costs, increasing quality, and maximizing productivity, the building blocks of an IoT network: unique design considerations for environments with rigid requirements.
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technology, digital infrastructure, productivity, networks
    
Cisco
Published By: Black Duck Software     Published Date: Feb 17, 2016
Container technologies like Docker promise to transform the way enterprises develop, deploy, and manage critical applications. However, containers are no panacea. The same challenges around deploying and managing applications in native environments and virtual machines also affect container deployments.
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blackduck, docker, container deployments, docker containers, application management, container security
    
Black Duck Software
Published By: Citrix Systems     Published Date: Feb 10, 2016
What is an application delivery controller (ADC) and what role does it play in supporting complex enterprise application environments? In this paper, it will discuss how modern ADCs can help provide improved reliability, security and performance for Microsoft Exchange, SharePoint and Lync. And with Citrix NetScaler, it will serve as an excellent front-end to a Microsoft environment, enhancing the user experience and providing for optimal supportability – allowing you to get the most value out of your Microsoft applications .
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Citrix Systems
Published By: JBoss Developer     Published Date: Jan 25, 2016
Deploying open source software successfully in an enterprise environment requires careful evaluation. Not all open source software is designed for enterprise use, and not all open source communities serve the unique needs of enterprise development. Read this paper to learn about Red Hat's proven track record of delivering IT solutions to the Forbes Global 2000.
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red hat, open source software, integration software, enterprise development, it solutions
    
JBoss Developer
Published By: IBM     Published Date: Jan 07, 2016
IBM Security and IBM Information Management solutions for security work with the IBM System z platform to allow the mainframe to serve as an enterprise security hub, providing comprehensive, centralized security capabilities for organizations with distributed, multiplatform IT environments.
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ibm, security management, mainframe, cloud, information management
    
IBM
Published By: Citrix Systems     Published Date: Nov 23, 2015
Citrix NetScaler is helping prepare enterprises for today’s network challenges while supporting modern virtual, cloud, mobile, social and big data environments. For more information on ADCs, and the cutting edge benefits of NetScaler, read the Network World QuickPulse report, "Take a Load Off Your Data Center"
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citrix, data center, netscaler, adc, networks
    
Citrix Systems
Published By: Enterprise Management Associates     Published Date: Nov 23, 2015
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at TimeXtender, for a discussion on how to improve your organization’s responsiveness to business change and how to adapt to a data-driven environment. Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments
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data warehouse, data automation, data driven organization, it departments, organization responsiveness
    
Enterprise Management Associates
Published By: Cisco     Published Date: Nov 17, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable. A convergence of low-cost but high-quality technology and a highly competitive business environment is making video collaboration a channel of choice for today’s information workers and decision makers. The availability of relatively low-cost technology—including high-quality video conferencing equipment, high-bandwidth networks and easy-to-use applications and tools—is bringing video collaboration within reach of today’s workforce. The impact on innovation and productivity—as well as critical business processes, from customer service to problem-solving—is only just starting to be felt.
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cisco, forbes insights, video conferencing, productivity, collaboration
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners. Managers of these traditional factories say the feeling is akin to flying blind. These are operations where plant floors, front offices, and suppliers operate in independent silos, where managers have only hazy visibility into downtime and quality problems, and where the root causes of inefficiencies are rarely understood or addressed.
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industrial enterprise, manufacturing, connected factory, convergence, automation, business networks, factory-based operational technologies, it networks
    
Cisco
Published By: VMware AirWatch     Published Date: Nov 12, 2015
Historically in the enterprise, Macs have been managed separately from iOS devices in separate consoles, sometimes by different groups within IT. Traditional domain-joined management posed several problems for today’s modern enterprise. Nowadays, managing Macs like mobile devices means they can be configured over the air, without ever having to be domain-joined. That’s a major plus for global organizations, remote workers and companies who use contractors or freelancers. Unifying parallel device environments enables streamlined oversight, management and distribution of content across Macs and iOS devices. With AirWatch® Enterprise Mobility Management, IT can implement a BYOD program and policy for all device types, ensuring personal information remains private. IT has a consistent management experience for all device types and operating systems, enabling a single-pane-of-glass view of all endpoints in an enterprise.
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vmware, emm, mac management, managing macs, airwatch
    
VMware AirWatch
Published By: Dell EMC     Published Date: Nov 10, 2015
No matter how advanced data centers may become, they remain in a perpetual state of change in order to meet the demands of virtualized environments. But with the advent of software-defined storage (SDS) architecture, capabilities associated with hyperconverged technologies (including compute, storage, and networking), help data centers meet virtualization requirements with less administrator intervention at webscale.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 02, 2015
Enterprises with remote or branch offices and small to midsized businesses face very specific infrastructure challenges. Dell PowerEdge VRTX addresses these by providing scalable servers, storage, and networking in a compact, converged, easy-to-manage platform. Here’s how it brings simplicity, versatility and efficiency to ROBO or SMB environments.
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Dell EMC
Published By: IBM     Published Date: Oct 13, 2015
IBM Security and IBM Information Management solutions for security work with the IBM System z platform to allow the mainframe to serve as an enterprise security hub, providing comprehensive, centralized security capabilities for organizations with distributed, multiplatform IT environments.
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ibm, security management, mainframe cloud, information management, security, data
    
IBM
Published By: MuleSoft     Published Date: Oct 13, 2015
New technologies are rapidly emerging in the retail industry. How is your business going to keep up? This whitepaper will reveal how to use MuleSoft's approach to enterprise integration, API-led connectivity to scale a retail business globally, prepare for innovations such as the Internet of Things, and create a mobile retail strategy.
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retail enterprise, shopping environments, future-proofing
    
MuleSoft
Published By: MuleSoft     Published Date: Oct 13, 2015
In this paper we’ll discuss how enterprises can connect legacy systems to the cloud to create a hybrid ecosystem. We’ll learn how solutions like enterprise service buses (ESB), and integration platforms as a service (iPaaS) can address present integration challenges and help IT executives future-proof their companies. The best practices covered in this paper will help businesses with both evaluation and implementation of a successful hybrid integration strategy.
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hybrid environments, integration platforms as a service, enterprise service buses, integrating hybrid environments
    
MuleSoft
Published By: Cisco     Published Date: Sep 15, 2015
Technology transitions—such as cloud, mobility, big data, and the Internet of Things—bring together people, processes, data, and things to make resources and connections more valuable to your business. They also challenge the role of IT in the enterprise. For your IT department to stay relevant to your lines of business, it must deliver value faster and invest in innovation. Cisco Unified Computing System™ (Cisco UCS®) integrated infrastructure makes it possible to deliver Fast IT—a new IT model that transforms your data center infrastructure into an environment that is fast, agile, smart, and secure. You can break down the IT barriers that are holding your business back and create solutions that capture the value of new connections and information.
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ucs, unified computing system, infrastructure, enterprise, it barriers
    
Cisco
Published By: Intralinks     Published Date: Aug 28, 2015
While file sharing proliferates in the enterprise environment, the unsecure and unsanctioned deployment of file sharing technologies poses significant risk to organizations.
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Intralinks
Published By: AT&T     Published Date: Jul 28, 2015
Download this white paper to learn how IT pros should be able to leverage essential cloud services while meeting enterprise security requirements by taking into consideration a number of fundamental security principles and best practices, by understanding the specific security needs of an enterprise and evaluating different cloud environments and models, and by asking vendors the right questions
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enterprise it, cloud deployments, cloud platorms, public cloud, private cloud, hybrid cloud, saas, iaas
    
AT&T
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